Whirlpool Cabrio Washing Machines

During Service Diagnostics, step 005, which validates the pressure sensor, indicates a failure. This means the washer is unable to accurately detect the water level in the tub.

During Service Diagnostics, step 006, which validates the inlet thermistor, indicates a failure. This means the washer is unable to accurately measure the incoming water temperature.

During Service Diagnostics, step 007, which validates the IPM (Intelligent Power Module) thermistor, indicates a failure. This thermistor monitors the temperature of the motor control.

During Service Diagnostics, step 008, which attempts to turn on the heater, does not show the heater activating. This indicates a problem with the washer's internal heating element.

During Service Diagnostics, step 009, which attempts to recirculate water, shows that water is not being recirculated. This indicates a problem with the recirculation pump, which helps distribute water evenly.

During Service Diagnostics, step 011, which attempts to lock the lid, fails to lock it. The lid must be fully closed for this test to be successful. This indicates a problem with the lid lock mechanism.

During Service Diagnostics, step 013, which turns on the drain pump, shows that water is not draining from the tub. This indicates a problem with the drain pump or a blockage in the drain system.

During Service Diagnostics, step 020, which attempts to unlock the lid, fails. This indicates a problem with the lid lock mechanism preventing the lid from opening after a cycle or during a diagnostic test.

The diagnostic LED on the main control board is either off or solid on. This indicates a malfunction with the control unit. Normally, this LED should be flashing to show the processor is functioning.

This fault is displayed when excessive suds prevent the basket from reaching proper spin speed, or the pressure sensor detects an abnormally high suds level. The washer will attempt to clear suds by flushing with water.

This fault is displayed when the main control detects a load size that exceeds the washer’s capacity, or if the basket cannot be turned. This indicates the washer is trying to wash too much laundry or has a physical obstruction.

This fault is displayed when the water temperature is detected as too high to allow the final spin cycle to operate at full speed. The washer will automatically limit the spin speed to 500 RPM to prevent potential damage or unsafe conditions.

This fault is displayed when the washer detects an off-balance condition during the spin cycle. An off-balance load can cause excessive vibration, noise, and movement of the appliance.

This fault indicates a general internal fault with the main control board, which is the central processing unit of the washer. This can affect various functions and overall operation.

This fault indicates a specific problem within the motor control section of the main control board. This part of the board is responsible for regulating the washer's motor functions.

This fault is displayed when the user interface (UI) identification does not match the expected value stored in the main control board (ACU). This typically indicates an incompatibility between the two main electronic components.

This fault indicates that the user interface (UI) is detecting that a button is continuously activated, as if it's being held down. This can prevent normal operation, cycle selection, or diagnostic entry.

This fault indicates that the machine control or user interface ID do not match the expected values. This points to an incompatibility or incorrect pairing between the main control board and the user interface.

This fault indicates that a parameter file within the user interface (UI) is incorrect or incompatible. This points to a software issue or corruption within the UI's programming.

This fault indicates that a parameter file within the user interface (UI) is corrupt, meaning there is an issue with the UI's memory or internal software data. This can prevent proper operation and configuration.

This fault is displayed when the main control detects an out-of-range pressure signal. The pressure sensor is crucial for measuring the water level inside the tub, so this fault indicates a problem with that system.

This fault is displayed when the inlet thermistor, which measures the temperature of incoming water, is detected as either open (no electrical connection) or shorted (incorrect resistance). This impacts the washer's ability to accurately regulate water temperature.

This fault is displayed when the heater is detected as being ON when it should be OFF. This indicates a control issue or a problem with the heating element circuit.

This fault is displayed when the control has commanded the heater ON, but it cannot detect that the heater is actually ON. This suggests an issue with the heater element or its power supply.

This fault is displayed if the washer detects the lid is in a locked state, but the lid switch is open, meaning the control does not sense the strike in the lid lock. It can also occur if the user presses START with the lid open.

This fault is displayed if the lid lock mechanism fails to engage or the control cannot confirm it is in a locked state. This can be due to obstructions, buildup, or an internal component issue.

This fault is displayed when the lid lock mechanism is unable to retract, preventing the lid from opening. This can be caused by external force, internal buildup, or a control issue that prevents the unlock command.

This fault is displayed when the washer detects that the lid has not been opened after a predetermined number of consecutive cycles, or if the user attempts to start a cycle with the lid already open. It indicates an issue with lid status detection.

This fault is displayed when communication between the User Interface (UI) and the Analog Control Unit (ACU) has not been detected. This means the UI is not receiving signals from the main control board.

This fault is displayed when communication between the Analog Control Unit (ACU) and the User Interface (UI) has not been detected. This means the main control board is not receiving signals from the user interface.

This fault is displayed when the main control detects that the control voltage is too low or has been completely lost. This indicates a problem with the power supply to the washer.

This fault is displayed when power is temporarily lost during a spin cycle. The washer will automatically pause for 5 minutes to allow the basket to stop before attempting to continue the cycle. This is typically a power supply issue.

This fault is displayed when the main control board detects a problem within the motor drive system. This typically points to an internal component failure related to how the washer's motor operates.

This fault is displayed when the main control determines that the shifter mechanism is not disengaging the basket for the wash cycle, or is not engaging it correctly for spin. This results in the basket being engaged when it should be free during the wash phase.

This fault indicates that the main control has detected an issue with the basket re-engagement process, which is necessary for the spin cycle. This often points to a problem with the shifter mechanism not properly engaging the basket.

This fault is displayed when the main control detects a general failure within the shifter mechanism. The shifter is responsible for engaging and disengaging the basket for different phases of the wash and spin cycles.

This fault is displayed when the main control detects an open circuit in one or more of the motor lines. An open circuit means there is a break in the electrical connection, preventing power from reaching the motor properly.

This fault indicates that the main control cannot get the motor to the commanded speed. This can be caused by mechanical issues or an unbalanced load.

This fault is displayed when the main control senses that the motor temperature is too high. This often results from friction or the motor working too hard.

This fault occurs when the main control commands the motor to move, but it detects that the motor is not turning. This usually indicates a mechanical blockage or resistance.

This fault indicates that the main control senses the water level has exceeded the washer's capacity, suggesting an overflow risk. This can be due to drain issues or water inlet problems.

This fault occurs when the main control detects water in the tub and the washer lid has been left open for more than 10 minutes. It's a safety feature to prevent water spillage.

During Service Diagnostics, the washer's display will flash between the sequence function number and 'FAL' (Fail) or '---' (cannot determine status) for 1 second. This indicates that a specific step in the diagnostic cycle did not pass or its status couldn't be verified.

Upon entering Service Diagnostic mode, a fault code is flashing on the display. This indicates that the washer has detected and stored an error, either current or from a past cycle.

When attempting to command a load (like a pump or valve) 'on' in Service Test Mode, the display turns off momentarily and an invalid tone sounds. This indicates that the load cannot be activated.

This fault indicates that the water level is not changing, or the washer is taking longer than 10 minutes to fill. This can be caused by issues with water supply, drain hose installation, or water pressure.

When pressing buttons on the washer's control panel, no audible tones or beeps are heard, even though the buttons register and other functions might be working correctly.

When operating the washer, no lights or displays on the console turn on, and the machine shows no signs of power or response, indicating a complete lack of power or communication to the user interface.

When attempting to activate the Service Diagnostic mode, the console's indicators and display do not illuminate. This suggests an issue with the user interface buttons or the main control itself.

The washer fills with an excessive amount of water, going beyond the normal operating level for the selected wash cycle, which can lead to leaks or inefficient washing.

Certain buttons on the washer's control panel do not illuminate their corresponding indicators when pressed, while other buttons or functions may still operate normally. This suggests a localized issue with the user interface.

The washer's control panel (user interface) does not respond when buttons are pressed, or it fails to register desired cycle selections, making it impossible to set up or start a wash.

During the wash cycle, fabric softener or Oxi (if your model has an Oxi dispenser) is not dispensed from its compartment into the tub, meaning clothes may not receive the intended treatment.

When a wash cycle starts, no water or an insufficient amount of water flows into the washer tub, preventing the cycle from properly beginning or completing.

The washer shows no signs of power at all, with no lights, display activity, or response from any buttons, indicating a complete lack of electrical power to the appliance.

The washer does not begin a wash cycle when the START button is pressed, even though the power is on and other selections may be made on the control panel.

This fault is displayed when the water level does not change even after the drain pump has been running. This typically indicates a clog in the drain system or improper drain hose setup.