F7E9 — Locked Rotor

What does F7E9 mean?

This fault occurs when the main control commands the motor to move, but it detects that the motor is not turning. This usually indicates a mechanical blockage or resistance.

• Mechanical friction on drive mechanism or basket (items between basket and tub).

Click steps to track your progress.

1. 1

   Unplug the washer from the power outlet.

2. 2

   Open the lid and check the drum for any obstructions or items caught between the basket and the tub.

3. 3

   Verify that the laundry load is balanced and not too heavy.

4. 4

   Plug the washer back in and attempt to restart the wash cycle.