User Interface Won't Accept Selections — Buttons do not respond

What does UI Won't Accept Selections mean?

The washer's control panel (user interface) does not respond when buttons are pressed, or it fails to register desired cycle selections, making it impossible to set up or start a wash.

• Connection problem between the main control and user interface.
• Problem with the user interface (UI) assembly itself.
• Problem with the main control board.

Click steps to track your progress.

1. 1

   Try turning the washer off by pressing the POWER button, then wait a few seconds and turn it back on to reset the control panel.

2. 2

   Ensure the control panel is clean and dry, as moisture can sometimes affect touch sensitivity.

3. 3

   If buttons remain unresponsive, contact a qualified technician for further diagnosis of the user interface or control board.