Whirlpool · Cabrio Washing Machines
This fault is displayed when the main control determines that the shifter mechanism is not disengaging the basket for the wash cycle, or is not engaging it correctly for spin. This results in the basket being engaged when it should be free during the wash phase.
Click steps to track your progress.
Unplug the washer from the wall outlet before inspection.
Check shifter connectors for secure fit and any signs of damage.
Carefully inspect inside the tub for any clothing or foreign objects wedged between the impeller and the basket.
Verify that the shifter slider mechanism moves freely without any obstruction.
Refer to TEST #3a: Drive System – Shifter (page 6-8) for further diagnosis.