Samsung Laser Printers

51 fault codes documented

Abnormal noise (scanner)

Abnormal noise — Scanner making unusual sounds

The scanner mechanism is producing unusual or loud noises during operation. This indicates a potential mechanical issue within the scanner unit.

Abnormal Printing

Abnormal printing — Strange characters or no output

The printer is producing strange fonts, garbled text, or no output at all, even after checking basic cable connections. This suggests issues with software or configuration.

Cover open

Cover open — Printer indicates a cover is not closed

The printer displays a 'Cover open' status or error, preventing it from operating. This usually means one of the printer's access covers is not fully shut or a sensor is malfunctioning.

Defective image Quality

Defective image quality — Scanned images are blurred or poor

Scanned images are appearing blurred, distorted, or with other quality issues. This can be caused by problems with the original document placement or internal scanner calibration.

Error Status

Error Status — General printer problem

The printer is experiencing an error, and the Smart Panel program will indicate an 'Error Status' allowing access to a troubleshooting guide for specific solutions.

Fax Memory Full

Fax memory is full — Cannot receive new faxes

There is no more available memory to store incoming fax data. The machine cannot receive new faxes until space is cleared.

Fuser Error

Fuser Error — Problem with the fuser unit

An error message indicating a problem with the fuser unit, which is responsible for heating and bonding toner to the paper. This often relates to temperature control or wiring within the fuser.

Fuser Error [zzz]

Fuser error [zzz] — Fuser temperature issue

The fuser unit is experiencing a temperature problem. This could mean it's too cool during warm-up, not reaching the target temperature, or dropping below the printing reference temperature.

Fuser Not Installed

Fuser unit is not installed correctly — Fuser unit is loose or missing

The fuser unit, an essential component for printing, is either not present or not properly seated within the machine.

Fuser unit not installed

Fuser unit not installed correctly — Printer not ready

The fuser unit, a critical component for printing, is either missing or not seated properly in the printer. The printer cannot operate without it correctly installed.

Insufficient Printer Memory

Insufficient printer memory — Hard disk space issue for printing

An error message indicating that there isn't enough memory for the print job, which is often related to the computer's hard disk space rather than the printer's RAM.

Interrupt Blue On

Interrupt Blue On — Machine in interrupt printing mode

The Interrupt button is lit solid blue, signifying that the machine is in interrupt printing mode. This means a current printing job is paused for an urgent copy job.

Interrupt Off

Interrupt Off Status — Machine not in interrupt printing mode

The Interrupt button is not lit, indicating that the machine is currently not in interrupt printing mode. Normal printing operations are active.

IP Address Conflict

This IP address conflicts — Network IP address in use by another device

The IP address assigned to your printer is already being used by another device on your network, causing a conflict and preventing proper network communication.

IP address conflicts

IP address conflicts — Network address already in use

The printer's assigned IP address is already being used by another device on your network. This conflict prevents proper network communication for printing or scanning.

Jam 0

Jam 0 — Paper jam at the pickup or feed sensor

A paper jam has occurred during the initial paper pickup phase or at the paper feed sensor. This often happens when paper is not correctly loaded or when using specific paper types.

Jam 1

Jam 1 — Paper jam just after the fuser unit

A paper jam has occurred immediately after the fuser unit, often caused by multiple sheets feeding at once or problems with the paper exit mechanism.

Light image

Light image — Printed image is too faint

The images or text printed on the page appear too faint or weak. This can be caused by low toner, issues with the LSU light, or contamination of electrical contacts.

LSU Error [zzz]

LSU error [zzz] — Laser Scanning Unit malfunction

The Laser Scanning Unit (LSU) is experiencing an issue, possibly due to the LSU motor not operating or an irregular laser beam detection signal.

No image

No image — Nothing prints on the page

The printer produces blank pages or no image appears when printing. This can be due to toner issues, a problem with the Laser Scanning Unit (LSU), or electrical faults.

No power

No power — Printer does not turn on

The Samsung Laser Printer fails to power on when the power button is pressed. This could indicate a power supply issue or an internal electrical fault.

Output Bin Full

Too much paper in output bin tray — Output bin is full

The printer's output tray is full of printed papers, preventing the ejection of further pages and pausing printing.

Paper jam (DADF)

Original paper jam — Paper stuck in the Automatic Document Feeder (DADF)

Paper has become jammed within the Automatic Document Feeder (DADF) while attempting to scan or copy. The originals are jammed and cannot proceed through the scanner.

Power Saver Blue Blink

Power Saver Blue Blink — Machine in ready power save mode

The Power Saver button is blinking blue, indicating that the machine is in the ready power save mode, typically when it's idle and transitioning to or from a deeper power-saving state.

Power Saver Blue On

Power Saver Blue On — Machine in power save mode

The machine's Power Saver button is lit solid blue, indicating that the machine is currently in its power save mode to conserve electricity.

Power Saver Off

Power Saver Off Status — Machine not in power save mode

The machine is either not in power save mode, meaning it is fully active, or it is in a low power save mode.

Printer Not Working

Printer not working – no response to print commands

The printer is not responding to print commands, printing at a very low speed, or not printing at all, even after receiving an order.

Regular Fonts Not Printing

Regular fonts not printing — Text appears incorrectly or is missing

The printer is producing output, but standard fonts are missing or appear incorrectly, suggesting an issue with the cable or printer driver.

Scanner Image Quality

Defective image Quality — Scanned images are poor

Scanned images appear blurry, distorted, or exhibit other quality issues, which can be due to physical setup or internal scanner calibration.

Scanner Noise

Abnormal noise — Scanner producing unusual sounds

The scanner is producing unusual sounds during its operation, which could indicate a mechanical obstruction or a motor issue.

Scanner Paper Jam

Original paper jam in front of scanner — Document feeder jam

Paper has become jammed in the Automatic Document Feeder (DADF) while scanning, either during duplex scanning or when feeding originals.

Scanning Error

Scanning error — Unable to scan documents

An error has occurred preventing the printer from completing a scanning operation. This could be related to cables, software drivers, or internal components.

Shake toner cartridge

Shake toner cartridge — Toner supply is low

The printer indicates that the toner supply is running low. Shaking the cartridge can sometimes temporarily redistribute the remaining toner for a few more prints.

SPOOL Error

SPOOL Error — Print jobs not processing

The print spooler, which manages print jobs, is encountering an error, causing print jobs to stop or not start. This can be due to system resources, software conflicts, or corrupted files.

System Error #02-000

System error #02-000 — Internal system or fuser issue

A general system error often related to fuser temperature issues, an abnormal ADC (Analog-to-Digital Converter), or a ZeroCross Signal detection error.

System Error #02-003

System error #02-003 — Internal communication error

An internal communication error has occurred, specifically with the MEGA88 Micom (microcontroller), or possibly related to the envelope pressing device.

System Error #10-004

System error #10-004 — User Interface (UI) error

An error indicating a problem with the User Interface (UI), which could be due to a loose UI connector or a fault with the OPE board or main board.

System error: #02-000

System error #02-000 — Internal system malfunction

A general system error has occurred, potentially related to the fuser unit's temperature control or other internal electronic components.

System error: #02-003

System error #02-003 — Internal communication error

An internal communication error has occurred between components within the printer, specifically involving the MEGA88 Micom.

System error: #10-004

System error #10-004 — User Interface (UI) error

An error has occurred with the printer's user interface or control panel. This might prevent you from interacting with the printer's functions.

Toner cartridge not compatible

Toner cartridge not compatible — Incorrect cartridge installed

The installed toner cartridge is not the correct model or type for your printer, or it's a non-genuine cartridge not recognized by the printer.

Toner cartridge not installed

Toner cartridge not installed — Cartridge missing or loose

The printer detects that the toner cartridge is either missing or not properly seated in its slot. The CRUM (Customer Replaceable Unit Monitor) chip on the cartridge might not be making proper contact.

Toner Empty

Toner is empty — Cartridge needs replacement

The indicated color toner cartridge is completely empty, and no further printing can occur until it is replaced.

Toner empty/low

Toner is empty or low — Replace toner cartridge soon

The printer has detected that the toner cartridge is either almost empty or has reached the end of its lifespan. The machine may stop printing soon or has already stopped.

Toner Incompatible

Toner cartridge is not compatible — Incorrect toner installed

The toner cartridge you have installed is not designed for this specific printer model, which can prevent the printer from functioning.

Toner Low

Toner is low — Cartridge is almost empty

The toner cartridge is almost empty and will need replacement soon. Printing may continue for a short period but quality may degrade.

Toner Low (Shake)

Shake toner cartridge — Toner supply is low

The printer detects that the toner supply is running low. Shaking the cartridge can help distribute the remaining toner for a short period.

Toner Not Installed

Toner cartridge is not installed — Cartridge loose or missing

The toner cartridge is either missing from its slot or not properly connected, specifically the CRUM (Customer Replaceable Unit Monitor) chip connector may be loose.

Toner Worn

Toner cartridge is worn — Cartridge has reached its lifespan

The color toner cartridge has reached the end of its estimated lifespan, and the machine will stop printing or print with poor quality.

Vertical black line

Vertical black line and band — Printing quality issue

Printed pages show vertical black lines or bands. This indicates a problem with the toner cartridge, the Laser Scanning Unit (LSU), or the drum unit.

Vertical white line

Vertical white line — Printing quality issue

Printed pages show vertical white lines. This is often caused by contamination on the LSU window or an issue with the toner cartridge itself.