Abnormal noise — Scanner producing unusual sounds

What does Scanner Noise mean?

The scanner is producing unusual sounds during its operation, which could indicate a mechanical obstruction or a motor issue.

• Scanner Motor issues.
• Mechanical disturbance in the CCD carriaging part.
• Defective Motor Driver in Driver PBA.

Click steps to track your progress.

1. 1

   Turn off the printer and scanner.

2. 2

   Carefully check the scanner area for any foreign objects or obstructions.

3. 3

   Ensure the scanner motor is in its correct position (if user-accessible for basic check).

4. 4

   Restart the printer and try scanning again.