Samsung Laser Printers
57 fault codes documented
Abnormal printing — Strange characters or no output
The printer is producing strange fonts, garbled text, or no output at all, even after checking basic cable connections. This suggests issues with software or configuration.
Abnormal noise — Scanner making unusual sounds
The scanner mechanism is producing unusual or loud noises during operation. This indicates a potential mechanical issue within the scanner unit.
Cover open — Printer indicates a cover is not closed
The printer displays a 'Cover open' status or error, preventing it from operating. This usually means one of the printer's access covers is not fully shut or a sensor is malfunctioning.
Defective image quality — Scanned images are blurred or poor
Scanned images are appearing blurred, distorted, or with other quality issues. This can be caused by problems with the original document placement or internal scanner calibration.
Error Status — General printer problem
The printer is experiencing an error, and the Smart Panel program will indicate an 'Error Status' allowing access to a troubleshooting guide for specific solutions.
Fax memory is full — Cannot receive new faxes
There is no more available memory to store incoming fax data. The machine cannot receive new faxes until space is cleared.
Fax memory is full — Cannot receive faxes
The printer's internal memory for faxes is full, preventing new faxes from being received. No more fax data can be received until memory is cleared.
Fuser Error — Problem with the fuser unit
An error message indicating a problem with the fuser unit, which is responsible for heating and bonding toner to the paper. This often relates to temperature control or wiring within the fuser.
Fuser error [zzz] — Fuser temperature issue
The fuser unit is experiencing a temperature problem. This could mean it's too cool during warm-up, not reaching the target temperature, or dropping below the printing reference temperature.
Fuser unit is not installed correctly — Fuser unit is loose or missing
The fuser unit, an essential component for printing, is either not present or not properly seated within the machine.
Fuser error [zzz] — Printer unable to reach operating temperature
The fuser unit, which heats the toner onto the paper, is experiencing a temperature issue. This can happen during warm-up, when ready, or during printing if the temperature falls below target.
Fuser unit not installed correctly — Printer not ready
The fuser unit, a critical component for printing, is either missing or not seated properly in the printer. The printer cannot operate without it correctly installed.
This IP address conflicts — Network IP address in use by another device
The IP address assigned to your printer is already being used by another device on your network, causing a conflict and preventing proper network communication.
IP address conflicts — Network address already in use
The printer's assigned IP address is already being used by another device on your network. This conflict prevents proper network communication for printing or scanning.
Insufficient printer memory — Hard disk space issue for printing
An error message indicating that there isn't enough memory for the print job, which is often related to the computer's hard disk space rather than the printer's RAM.
Insufficient printer memory — Hard disk space low for printing
The printer indicates insufficient memory for a print job. This message often refers to a lack of available hard disk space on the connected computer rather than the printer's own RAM.
Interrupt Blue On — Machine in interrupt printing mode
The Interrupt button is lit solid blue, signifying that the machine is in interrupt printing mode. This means a current printing job is paused for an urgent copy job.
Interrupt Off Status — Machine not in interrupt printing mode
The Interrupt button is not lit, indicating that the machine is currently not in interrupt printing mode. Normal printing operations are active.
Jam 0 — Paper jam at the pickup or feed sensor
A paper jam has occurred during the initial paper pickup phase or at the paper feed sensor. This often happens when paper is not correctly loaded or when using specific paper types.
Jam 1 — Paper jam just after the fuser unit
A paper jam has occurred immediately after the fuser unit, often caused by multiple sheets feeding at once or problems with the paper exit mechanism.
LSU error [zzz] — Laser Scanning Unit malfunction
The Laser Scanning Unit (LSU) is experiencing an issue, possibly due to the LSU motor not operating or an irregular laser beam detection signal.
LSU error [zzz] — Laser Scanning Unit malfunction
The Laser Scanning Unit (LSU), which directs the laser to create the image on the drum, has detected an internal error. This might be due to motor issues or problems with laser detection.
Light image — Printed image is too faint
The images or text printed on the page appear too faint or weak. This can be caused by low toner, issues with the LSU light, or contamination of electrical contacts.
No image — Nothing prints on the page
The printer produces blank pages or no image appears when printing. This can be due to toner issues, a problem with the Laser Scanning Unit (LSU), or electrical faults.
No power — Printer does not turn on
The Samsung Laser Printer fails to power on when the power button is pressed. This could indicate a power supply issue or an internal electrical fault.
Too much paper in output bin tray — Output bin is full
The printer's output tray is full of printed papers, preventing the ejection of further pages and pausing printing.
Too much paper in output bin — Output tray is full
The printer's output tray is full of printed papers, and it cannot eject any more documents. This prevents further printing until the tray is cleared.
Original paper jam — Paper stuck in the Automatic Document Feeder (DADF)
Paper has become jammed within the Automatic Document Feeder (DADF) while attempting to scan or copy. The originals are jammed and cannot proceed through the scanner.
Power Saver Blue Blink — Machine in ready power save mode
The Power Saver button is blinking blue, indicating that the machine is in the ready power save mode, typically when it's idle and transitioning to or from a deeper power-saving state.
Power Saver Blue On — Machine in power save mode
The machine's Power Saver button is lit solid blue, indicating that the machine is currently in its power save mode to conserve electricity.
Power Saver Off Status — Machine not in power save mode
The machine is either not in power save mode, meaning it is fully active, or it is in a low power save mode.
Printer not working – no response to print commands
The printer is not responding to print commands, printing at a very low speed, or not printing at all, even after receiving an order.
Printer not working — No printing response
The printer is not responding to print commands or not working at all. This could be due to connection issues, toner problems, or software conflicts.
Regular fonts not printing — Text appears incorrectly or is missing
The printer is producing output, but standard fonts are missing or appear incorrectly, suggesting an issue with the cable or printer driver.
SPOOL Error — Print jobs not processing
The print spooler, which manages print jobs, is encountering an error, causing print jobs to stop or not start. This can be due to system resources, software conflicts, or corrupted files.
Defective image Quality — Scanned images are poor
Scanned images appear blurry, distorted, or exhibit other quality issues, which can be due to physical setup or internal scanner calibration.
Abnormal noise — Scanner producing unusual sounds
The scanner is producing unusual sounds during its operation, which could indicate a mechanical obstruction or a motor issue.
Original paper jam in front of scanner — Document feeder jam
Paper has become jammed in the Automatic Document Feeder (DADF) while scanning, either during duplex scanning or when feeding originals.
Scanning error — Unable to scan documents
An error has occurred preventing the printer from completing a scanning operation. This could be related to cables, software drivers, or internal components.
Shake toner cartridge — Toner supply is low
The printer indicates that the toner supply is running low. Shaking the cartridge can sometimes temporarily redistribute the remaining toner for a few more prints.
System error #02-000 — Internal system or fuser issue
A general system error often related to fuser temperature issues, an abnormal ADC (Analog-to-Digital Converter), or a ZeroCross Signal detection error.
System error #02-003 — Internal communication error
An internal communication error has occurred, specifically with the MEGA88 Micom (microcontroller), or possibly related to the envelope pressing device.
System error #10-004 — User Interface (UI) error
An error indicating a problem with the User Interface (UI), which could be due to a loose UI connector or a fault with the OPE board or main board.
System error #02-000 — Internal system malfunction
A general system error has occurred, potentially related to the fuser unit's temperature control or other internal electronic components.
System error #02-003 — Internal communication error
An internal communication error has occurred between components within the printer, specifically involving the MEGA88 Micom.
System error #10-004 — User Interface (UI) error
An error has occurred with the printer's user interface or control panel. This might prevent you from interacting with the printer's functions.
Toner is empty — Cartridge needs replacement
The indicated color toner cartridge is completely empty, and no further printing can occur until it is replaced.
Toner cartridge is not compatible — Incorrect toner installed
The toner cartridge you have installed is not designed for this specific printer model, which can prevent the printer from functioning.
Toner is low — Cartridge is almost empty
The toner cartridge is almost empty and will need replacement soon. Printing may continue for a short period but quality may degrade.
Shake toner cartridge — Toner supply is low
The printer detects that the toner supply is running low. Shaking the cartridge can help distribute the remaining toner for a short period.
Toner cartridge is not installed — Cartridge loose or missing
The toner cartridge is either missing from its slot or not properly connected, specifically the CRUM (Customer Replaceable Unit Monitor) chip connector may be loose.
Toner cartridge is worn — Cartridge has reached its lifespan
The color toner cartridge has reached the end of its estimated lifespan, and the machine will stop printing or print with poor quality.
Toner cartridge not compatible — Incorrect cartridge installed
The installed toner cartridge is not the correct model or type for your printer, or it's a non-genuine cartridge not recognized by the printer.
Toner cartridge not installed — Cartridge missing or loose
The printer detects that the toner cartridge is either missing or not properly seated in its slot. The CRUM (Customer Replaceable Unit Monitor) chip on the cartridge might not be making proper contact.
Toner is empty or low — Replace toner cartridge soon
The printer has detected that the toner cartridge is either almost empty or has reached the end of its lifespan. The machine may stop printing soon or has already stopped.
Vertical black line and band — Printing quality issue
Printed pages show vertical black lines or bands. This indicates a problem with the toner cartridge, the Laser Scanning Unit (LSU), or the drum unit.
Vertical white line — Printing quality issue
Printed pages show vertical white lines. This is often caused by contamination on the LSU window or an issue with the toner cartridge itself.