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System Error #10-004

System error #10-004 — User Interface (UI) error

Samsung · Laser Printers

What does System Error #10-004 mean?

An error indicating a problem with the User Interface (UI), which could be due to a loose UI connector or a fault with the OPE board or main board.

Common Causes

  • UI connector issue.
  • OPE board malfunction.
  • Main board malfunction.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off the printer, wait a few seconds, then turn it back on.

  2. 2

    Check for any visible loose connectors on the printer's user interface panel (if user-accessible).

  3. 3

    Ensure all printer covers and panels are properly closed and secured.

Browse all codes in this manual (57)
Verified technical data. Last updated: April 2026

Related Faults

Abnormal PrintingAbnormal printing — Strange characters or no outputAbnormal noise (scanner)Abnormal noise — Scanner making unusual soundsCover openCover open — Printer indicates a cover is not closed
Source: Samsung Laser Printers
Open Manual (Page 113)Search more codes in this manual