Error Status — General printer problem

What does Error Status mean?

The printer is experiencing an error, and the Smart Panel program will indicate an 'Error Status' allowing access to a troubleshooting guide for specific solutions.

• Internal printer malfunction
• Consumable issue (e.g., low toner)
• Paper jam
• Cover open

Click steps to track your progress.

1. 1

   Right-click (Windows/Linux) or click (Mac OS X) the Smart Panel icon on your computer.

2. 2

   Select 'Troubleshooting Guide' from the menu that appears.

3. 3

   Follow the on-screen instructions in the guide to diagnose and resolve the specific error.