Zanussi Washing Machines

66 fault codes documented

E00

E00 — No alarm

This code indicates that there is currently no active fault or alarm detected by the Washing Machine's system.

E11

Error E11 — Difficulties in water fill for washing, indicated by 1 red flash and 1 green flash on the START/PAUSE LED

The Washing Machine (ENV06 series) is having trouble filling with water for the wash cycle. The first digit, '1', is shown as 1 red flash, and the second digit, '1', as 1 green flash on the START/PAUSE LED. The cycle will be paused, and the door will remain locked.

E12

Error E12 — Difficulties in water fill for drying, indicated by 1 red flash and 2 green flashes on the START/PAUSE LED

The Washing Machine (ENV06 series) is experiencing difficulties filling with water during the drying phase. The first digit, '1', is shown as 1 red flash, and the second digit, '2', as 2 green flashes on the START/PAUSE LED. The cycle will be paused, and the door will remain locked.

E13

E13 — Water leakage detected

The Washing Machine has detected a water leak, which will pause the current cycle.

E21

E21 — Difficulties in draining water

The Washing Machine is experiencing problems draining water during or after a cycle, causing the cycle to pause.

E22

E22 — Difficulty in water fill during drying or drying condenser clogged

This error occurs when the machine has trouble filling water during the drying phase or if the drying condenser is clogged. This is indicated by the anti-boiling pressure switch closing on 'FULL'.

E23

E23 — Defective triac for drain pump

The Washing Machine's drain pump triac, which controls the pump, is defective. This initiates an emergency drain and stops the cycle.

E24

E24 — Malfunction in sensing circuit on triac for drain pump

There is a problem with the sensing circuit that monitors the drain pump triac. This leads to an emergency drain and stops the cycle.

E31

E31 — Malfunction in pressure switch circuit

This error indicates that the frequency of the signal from the pressure switch is outside acceptable limits, causing the cycle to stop.

E32

E32 — Electronic pressure switch improperly calibrated

The electronic pressure switch is not calibrated correctly, meaning the water level detection is inconsistent after the initial drain or when the antiboiling pressure switch is on 'empty'. The cycle will pause.

E33

E33 — Inconsistency between pressure switch levels

There's an inconsistency between the electronic pressure switch level and the antiboiling pressure switch 1-2 levels, persisting for at least 60 seconds. This triggers an emergency drain and stops the cycle.

E34

E34 — Inconsistency between electronic and antiboiling pressure switch 2 levels

This error indicates an inconsistency between the water level detected by the electronic pressure switch and the antiboiling pressure switch 2, lasting for at least 60 seconds. An emergency drain will activate, and the cycle will stop.

E35

E35 — Water overflow detected

The Washing Machine has detected a water overflow condition, causing the cycle to stop and initiating an emergency drain procedure where the drain pump operates intermittently.

E36

E36 — Sensing circuit on antiboiling pressure switch defective

There is a fault detected in the sensing circuit for the antiboiling pressure switch, potentially due to an electrical current leak. The cycle stops with the door locked.

E37

E37 — First level sensing circuit faulty

A fault has been detected in the first level sensing circuit. The cycle is blocked and the door remains locked.

E38

E38 — Pressure chamber blocked

The pressure chamber is blocked, causing the water level to not vary for at least 30 seconds during drum rotation. The heating phase is skipped.

E39

E39 — HV sensor of anti-overflow level faulty

A fault has been detected in the High Voltage (HV) sensor circuit responsible for detecting anti-overflow levels. The cycle is blocked and the door locked.

E3A

E3A — Heating element relay sensing faulty

There is a fault with the sensing circuit for the heating element relay. This will block the cycle and keep the door locked.

E41

E41 — Door is open

The Washing Machine detects that the door is open or not properly closed, pausing the current wash cycle.

E42

E42 — Problems with door closure

The Washing Machine is encountering difficulties in properly closing or sensing the closure of the door. The cycle will be paused.

E43

E43 — Interlock power supply triac faulty

The power supply triac for the door interlock system is faulty. This leads to an emergency drain cycle and blocks the machine.

E44

E44 — Door interlock sensor faulty

There is a fault with the sensing circuit of the door interlock system. This triggers an emergency drain and blocks the cycle.

E45

E45 — Door interlock sensing circuit triac faulty

A fault has been detected in the sensing circuit for the door interlock triac. This results in an emergency drain and blocks the machine's operation.

E51

E51 — Motor power triac short-circuited

The power triac for the motor is short-circuited. This will block the wash cycle and keep the door locked.

E52

E52 — No signal from motor tachometric generator

The Washing Machine is not receiving a signal from the motor's tachometric generator. This will block the wash cycle and keep the door locked.

E53

E53 — Motor triac sensing circuit faulty

There is a fault with the sensing circuit for the motor triac, which controls motor operation. The cycle is blocked.

E54

E54 — Motor relay contacts sticking

The contacts of the motor relay are sticking, indicating an issue with motor control. This blocks the cycle and keeps the door locked.

E57

E57 — Inverter drawing too much current (>15A)

The inverter is drawing excessive current, above 15 Amperes. This stops the cycle and locks the door after several attempts.

E58

E58 — Motor drawing too much current (>4.5A)

The motor is drawing too much current, exceeding 4.5 Amperes, possibly due to an overload. The cycle stops and the door locks.

E59

E59 — No signal from tachometric generator for more than 3 seconds

The Washing Machine has not received a signal from the tachometric generator for over 3 seconds. The cycle stops and the door locks.

E5A

E5A — Inverter heat dissipater overheating

The heat dissipater for the inverter is overheating, possibly due to a defective inverter board, an open NTC on the inverter board, continuous operation, or high ambient temperatures. The cycle stops and the door locks.

E5B

E5B — Input voltage is lower than 175V

The input voltage supplied to the Washing Machine is too low, falling below 175 Volts. This causes the cycle to stop and the door to lock.

E5C

E5C — Input voltage is too high

The input voltage supplied to the Washing Machine is excessively high, causing the cycle to stop and the door to lock.

E5D

E5D — Data transfer error between inverter and main board

There is an error in data transfer between the inverter and the main board, causing the cycle to stop and the door to lock.

E5E

E5E — Communication error between inverter and main board

A communication error has occurred between the Washing Machine's inverter board and the main control board, causing the current cycle to stop.

E5F

E5F — Inverter board fails to start the motor

The inverter board is unable to start the motor. After several attempts, the cycle stops and the door remains locked.

E61

E61 — Insufficient heating during wash cycle

The Washing Machine is not heating water sufficiently during the wash phase, causing the heating phase to be skipped.

E62

E62 — Overheating during wash cycle

The Washing Machine has detected an overheating condition during the wash cycle. A safety drain cycle is initiated, and the machine stops with the door unlocked.

E66

E66 — Power relay for heating element faulty

The power relay that supplies power to the heating element is defective. A safety drain cycle is initiated, and the machine stops with the door unlocked.

E71

E71 — NTC sensor for wash cycle defective

The NTC (Negative Temperature Coefficient) sensor, which monitors water temperature during the wash cycle, is defective. This causes the heating phase to be skipped.

E72

E72 — Fault in NTC sensor on drying condenser

There is a fault detected in the NTC sensor located on the drying condenser, indicated by a voltage out of range (short-circuit or open circuit). This causes the heating phase to be skipped.

E73

E73 — Fault in NTC sensor on drying duct

A fault has been detected in the NTC sensor located on the drying duct, indicated by a voltage out of range (short-circuit or open circuit). This causes the heating phase to be skipped.

E74

E74 — NTC sensor for wash cycle improperly positioned

The NTC sensor, which measures water temperature during the wash cycle, is improperly positioned. This can lead to incorrect temperature readings and causes the heating phase to be skipped.

E82

E82 — Error in selector reset position

There is an error related to the reset position of the program selector, indicating a configuration issue. The cycle is cancelled.

E83

E83 — Error in reading selector position

The Washing Machine's system is unable to correctly read the position of the program selector. During a cycle, it may continue normally, but switches off completely during program selection.

E84

E84 — Recirculation pump defective

The recirculation pump is defective, indicated by an inconsistency between its sensing circuit and the triac. The machine drains and the cycle stops with the door unlocked.

E85

E85 — Defective sensing circuit on triac for recirculation pump

There is a fault in the sensing circuit of the triac controlling the recirculation pump, where the input voltage on the microprocessor remains at 0 or 5V. The machine drains and the cycle stops with the door unlocked.

E91

E91 — Communication error between main board and display board

A communication error has occurred between the Washing Machine's main control board and the display board, causing the current cycle to stop.

E92

E92 — Inconsistency in communication between main board and display board (versions not compatible)

There is an inconsistency in communication between the main board and the display board, indicating that their software versions may not be compatible. This causes the cycle to stop.

E93

E93 — Incorrect machine configuration

The Washing Machine has an incorrect configuration, meaning its internal settings are improper. This blocks the appliance's operation.

E94

E94 — Incorrect washing cycle configuration

The Washing Machine has an incorrect configuration for the wash cycle, meaning its internal settings are improper. This blocks the appliance's operation.

E95

E95 — Communication error between microprocessor and EEPROM

A communication error has occurred between the Washing Machine's microprocessor and the EEPROM (Electrically Erasable Programmable Read-Only Memory). This blocks the appliance's operation.

E96

E96 — Incongruence between hardware version and configuration

There is an inconsistency between the Washing Machine's hardware version and its stored configuration data. This blocks the appliance's operation.

E97

E97 — Inconsistency between programme selector and cycle configuration

There is an inconsistency detected between the program selected by the user and the appliance's internal cycle configuration. This blocks the appliance's operation.

E98

E98 — Communication error between microprocessor and clock

A communication error has occurred between the Washing Machine's microprocessor and its internal clock. The cycle continues normally despite this error.

EB1

EB1 — Power supply frequency of appliance incorrect

The frequency of the electrical power supply to the Washing Machine is incorrect or out of specified limits. The cycle is blocked until normal power supply conditions are restored or the appliance is switched off.

EB2

EB2 — Voltage too high

The voltage of the electrical power supply to the Washing Machine is too high. The cycle is blocked until normal power supply conditions are restored or the appliance is switched off.

EB3

EB3 — Voltage too low

The voltage of the electrical power supply to the Washing Machine is too low. The cycle is blocked until normal power supply conditions are restored or the appliance is switched off.

Programme does not start

Programme does not start — Appliance not responding

The selected washing program is not initiating. This could be due to power issues, the door not being properly closed, or a specific function like Child Lock being active.

Red Start/Pause blinks (Wrong selection)

Red Start/Pause button blinks — Wrong program selected mid-cycle

The red indicator of the Start/Pause button blinks if you change the program while the appliance is already running. This indicates that the new selection is incorrect or not permitted mid-cycle.

Red Start/Pause flashes & phase indicator (Door issue)

Red Start/Pause flashes & phase indicator — Door open or not closed correctly

The appliance detected that the door is not properly shut or is still open, preventing the program from starting or continuing. The Start/Pause button's red indicator will flash, and one of the phase indicators will light up.

Red Start/Pause flashes & phase indicator (Drain issue)

Red Start/Pause flashes & phase indicator — Appliance does not drain water

The Washing Machine is unable to drain the water from the tub. The Start/Pause button's red indicator will flash, and one of the phase indicators will light up to signal this problem.

Red Start/Pause flashes & phase indicator (Fill issue)

Red Start/Pause flashes & phase indicator — Appliance does not fill with water

The Washing Machine is failing to fill with water as expected during a program. The Start/Pause button's red indicator will flash, and one of the phase indicators will light up to signal this issue.

Red Start/Pause flashes 11 times, Green flashes 1-3 times

Red Start/Pause flashes 11 times, Green flashes 1-3 times — Unstable mains supply

The Washing Machine has detected an unstable mains power supply. The red indicator of the Start/Pause button will flash 11 times, followed by 1, 2, or 3 green flashes. The appliance will wait for the power supply to stabilize.

Spin phase not operating / Cycle longer

Spin phase not operating or cycle too long — Unbalanced load or drain issue

The Washing Machine is either not performing the spin cycle or the overall washing cycle is taking an unusually long time. This can be caused by problems with draining or an unbalanced load in the drum.

Water on the floor

Water on the floor — Leakage or incorrect detergent

Water is observed leaking onto the floor around the appliance. This indicates a potential issue with hose connections, damage to hoses, or improper use of detergent.