Spin phase not operating or cycle too long — Unbalanced load or drain issue

What does Spin phase not operating / Cycle longer mean?

The Washing Machine is either not performing the spin cycle or the overall washing cycle is taking an unusually long time. This can be caused by problems with draining or an unbalanced load in the drum.

• Clogged drain filter
• Balance problems due to unevenly distributed laundry

Click steps to track your progress.

1. 1

   Set a dedicated spin programme if it was not included in your chosen cycle.

2. 2

   Clean the drain filter if it is clogged.

3. 3

   Manually adjust the items inside the tub to redistribute the laundry evenly.

4. 4

   Restart the spin phase after adjusting the load.