Whirlpool Washing Machines

139 fault codes documented

1-2-Flashes

Start/Resume Key LED Flashes 3 Times — Won't start, door not opened between cycles

The Start/Resume LED flashing 3 times means the control is expecting the door to be opened since the last cycle finished.

2-1

User Interface - Stuck Key

The control has detected that one or more keys on the keypad are stuck or the connection is faulty. The unresponsive key will be ignored, and an error will be recorded.

2-1-Blinking

Start/Resume Key Blinking Slowly — Won't run, door opened or power interrupted

The Start/Resume key blinking slowly indicates the cycle was interrupted. The user must press the Start/Resume key to continue.

2-2

Control - Software Issue

There is a problem with the control board's memory, indicating damaged or corrupted software components. This could also be due to incompatible software within the micro.

2-2-Connection

Loose connections or bent pins — One or more keys won't respond

This relates to issues where keypad keys are unresponsive due to loose connections or damaged pins between the keypad and the control board.

2-Control-1

Error 2-1 — Control detected K2 pilot relay stuck closed

The control board has detected that the K2 pilot relay is stuck in the closed position, which can affect operation.

2-Control-2

Error 2-2 — Control software issue or All LEDs on

This error indicates a problem with the control board's software, such as corrupted memory or incompatible components. On some models, all LEDs being on can also signify this issue.

2-UI-1

Error 2-UI-1 — User Interface: Stuck key detected

The control board has detected that one or more keys on the keypad are stuck or there's a connection issue with the keypad.

2-UI-2

Keypad adhesive coming loose — One or more keys won't respond

The adhesive holding the capacitive touch keypad to the console may be coming loose, causing unresponsiveness.

2-UI-3

Loose connections or bent pins — One or more keys won't respond

This error occurs due to loose connections or bent/contaminated pins in the user interface circuits, leading to unresponsive keys.

2-UI-4

Excessive condensation on UI — One or more keys won't respond

Excessive condensation on the user interface parts, potentially due to a vent or fan problem, can cause keys to become unresponsive.

2-UI-5

Error 2-UI-5 — Defective user interface

The user interface (UI) console assembly is defective and needs replacement.

3 red flashes

3 red flashes - Communication Error

This indicates a communication error between different electronic components of the washing machine.

3-1

Thermistor or OWI sensor problem

The thermistor or Optical Water Interface (OWI) sensor has a problem. This sensor monitors water temperature and clarity.

3-1 or 3-3

Error 3-1 or 3-3 — Motor problems causing repeated start/stop

These error codes indicate that the motor is experiencing problems, causing the cycle to repeatedly start and stop.

3-1 or 3-3-Sensor

Error 3-1 or 3-3 — OWI or NTC sensor problem

This error code indicates a fault with either the Optical Soil Sensor (OWI) or the NTC (temperature) sensor.

3-2

3-2 - Thermistor/ OWI - Shorted

There is a short circuit or component in the temperature sensing circuit. This can also occur if the incoming water temperature is too high.

3-3

OWI sensor problem causing long drain

The OWI sensor is malfunctioning, causing the drain cycle to take longer than expected.

4-3

Error 4-3 — Control canceled cycle due to wash motor error

The control board has detected an error with the wash motor and canceled the current cycle to prevent damage.

5-1

Error 5-1 — Won't run, all LEDs on

This error code indicates a software or hardware incompatibility issue with the control board.

5-1 Error

Intermittent door switch or latch connection

The connection for the door switch or latch is intermittent. This can cause the dishwasher to think the door is opening or closing unexpectedly.

5-2

Error 5-2 — Won't accept key presses, Control Lock LED on

The Control Lock feature is active, preventing any key presses from being registered.

6-1

Error 6-1 — Inlet water low or no water detected

This error code indicates a problem with the water supply to the dishwasher. The machine may not be filling with water, or the fill time is too long.

6-2

6-2 Error Code — Fuse open for fill valve

This error code indicates that the fuse for the fill valve and other triac loads on the control board is open.

6-3

Error 6-3 — Suds or air in pump

This error indicates that suds or air have entered the pump, requiring repeated wash periods. This can happen if too much detergent is used or during certain drain issues.

6-4

Leaks or Drips On Cabinet or Floor - Unit not level

Leaks or drips are observed on the cabinet or floor. If the unit is not level and leaning forward, water may surge over the front lip during a cycle.

7-1

Heating problem detected

An issue with the heating system has been detected. This could prevent the dishwasher from reaching the required temperatures for washing or drying.

7-2

Water heating problem - Heater stuck on

The water heating element is stuck in the 'on' position. This can lead to overheating and potentially damage dishes.

8-1

Slow drain problem

The dishwasher is draining slowly. This could be due to a clog or a problem with the drain pump or hose.

8-1 8-2

8-1 8-2 Error Code — Detergent dispenser issue

These codes indicate a problem with the detergent dispenser, either mechanical or electrical. Check error history first.

9-1

Diverter problem

The diverter valve is not functioning correctly. This part directs water flow to different areas of the dishwasher.

9-1 or 9-2

Error 9-1 or 9-2 — Diverter problem preventing water heating

This error code suggests a problem with the diverter valve, which may be preventing the water from heating correctly. This is typically for plastic tub models.

10-1

10-1 Error Code — Detergent dispenser electrical problem

This code signifies an electrical issue with the detergent dispenser. It might be due to a loose connection or a faulty solenoid.

10-3

Error 10-3 — Fan problem detected

This error code indicates an issue with the vent fan, possibly due to condensation or a malfunction.

10-3-Fan

Error 10-3 — Fan problem

This error code indicates an issue with the fan motor (either AC or DC), which can affect drying or condensation management.

A102

A102 - Communication error

This error code signifies a communication problem between different electronic modules within the appliance.

Alternating green and blue LEDs

Alternating Green and Blue LEDs - Firmware update in progress

The green and blue LEDs are alternating. This indicates that the charger's firmware is currently being updated.

Beeps Constantly

Dishwasher beeps constantly — Door opened during cycle

The dishwasher beeps constantly if the door is opened during a cycle and then closed without pressing Start/Resume to continue the cycle. This is a 'Cycle Interrupt' mode warning.

Clean LED Flashes

Clean LED Flashes — Control programmed with self-diagnostics

The 'Clean' LED flashing indicates the control has detected an error and recorded it. You need to read the specific error code to determine the problem.

Clean LED or Completed blink

Clean LED or Completed light blinking — Cycle canceled due to wash motor error

This blinking light indicates the dishwasher's control has detected an error with the wash motor and canceled the cycle.

Clean LED or Completed Blinking

Clean LED or Completed blinking — Cycle canceled due to wash motor error

The Clean LED or Completed status light blinking indicates the control has canceled the cycle due to an error detected with the wash motor.

COLD VALVE

Cold water valve test indicator is ON

This indicates the cold water valve is being tested and should be turning on and off. If it's not turning on, there's a problem.

Demo Mode

Unit is in Sales Demo mode — Runs for a short time then shuts off

The dishwasher is stuck in 'Sales Demo' mode, which is intended for showroom display and causes the unit to run briefly before shutting down.

Dispenser Electrical Problem

Dispenser Electrical Problem — Loose connection or faulty solenoid

An electrical fault exists within the detergent dispenser circuit. This could be a loose wire connection or a malfunctioning dispenser solenoid.

DISPLAY TEST - ALL LEDs ON

Display Test - All LEDs Turn On

As part of a diagnostic test, all LEDs on the control panel turn on simultaneously for 5 seconds.

Diverter Can't Find Position

Diverter Can't Find Position — Sensor/motor connection or mechanical issue

The diverter system is unable to reach its correct position. This could be due to a faulty sensor, a loose connection, or mechanical binding.

Diverter Disk Missing

Diverter Disk Missing — Physical disk not installed in sump

The control has detected that the round diverter disk, located in the sump area, is missing. This part is essential for directing water flow.

Diverter Stuck On

Diverter Stuck On — Control board issue

The diverter motor is continuously running or stuck in one position due to a fault in the control board's diverter drive circuit.

Door Stuck Closed

Door Stuck Closed — Door switch falsely indicates closed

The control believes the door switch is stuck closed, preventing the dishwasher from starting. This might happen if the door was not opened between cycles, or if the switch contacts are indeed stuck.

Door Stuck Open

Door Stuck Open — Door latch or switch issue

The dishwasher control detects that the door switch is stuck open, preventing the cycle from starting. This can be caused by the door not latching properly, a faulty switch, or loose wiring.

DRAIN

Drain test indicator is ON

This indicates the drain cycle is being tested and the drain pump should be turning on and off. If it's not draining, there's an issue.

Drain Motor Electrical Problem

Drain Motor Electrical Problem — Loose connection or faulty motor winding

There is an electrical issue with the drain motor, such as a loose connection or an open winding. Debris in the impeller or a control board issue can also cause this.

Drain Stuck On

Drain Stuck On — Control board issue

The drain motor is running continuously and will not turn off. This points to a problem with the control board's drain motor drive circuit.

Drying Fan Error

Drying Fan Error — Loose connection or faulty fan motor

The drying fan is not operating correctly. This could be due to a loose connection, an open fan motor winding, or an issue with the control board's fan drive circuit.

E3

E3 Fault Code - Error in machine control

The E3 error code indicates a problem with the washing machine's control system. This suggests a potential issue with the main electronic board.

err 3

err 3 - Overheating detected

The appliance has detected that a component is overheating. This is a safety measure to prevent damage.

Error 20

Error 20 - Drain system fault

This error indicates a problem with the appliance's drain system, preventing water from being removed effectively.

Error E15

Error E15 - Water leakage detected

The dishwasher has detected a water leak. This is a safety feature to prevent water damage.

F- or E-

F- or E- prefix on display — No error detected

When the dishwasher operates normally or is in standby, the display will show 'F-' or 'E-' to indicate no error condition is present.

F0E0

F0E0 - No Fault On Display

This indicates that there is no active fault or error code detected by the washing machine's system.

F0E2

F0E2 - Over Suds Condition Detected

The washer has detected too much suds, which can prevent proper draining and rinsing.

F0E4

F0E4 - High Water Temperature - Rinse Cycle

The water temperature during the rinse cycle is too high (above 105°F or 41°C).

F0E5

F0E5 - Off Balance Load Detected

The load inside the washer is not balanced, which can cause vibrations and prevent proper spinning.

F01

F01 - Motor or drum blocked

This error code indicates that the washing machine's motor or drum is blocked and cannot rotate freely.

F1 Fuse

F1 Fuse Open — Fuse on control board may be blown

The F1 fuse protects the small triac loads. If it is open, these loads may not work. You can check its resistance to see if it needs replacement.

F1E1

F1E1 - Main Control Fault

There is a fault detected with the main control board of the washing machine.

F1E2

F1E2 - Motor Control Fault

There is a fault with the motor control system.

F2

F2 Fault Code - Error in machine control

The F2 error code indicates an issue with the machine's control system. This means the main electronic board may have a problem.

F2E1

F2E1 - Stuck Key

A button on the control panel is stuck or has been held down for an extended period (over 10 seconds).

F2E3

F2E3 - Mismatch of Main Control and UI

The main control board and the user interface (UI) control panel do not match or are not communicating correctly.

F3E1

F3E1 - Pressure Sensor Fault

The main control board is detecting an issue with the pressure sensor, which monitors water levels in the tub.

F3E2

F3E2 - Inlet Water Temperature Fault

The washing machine is detecting an issue with the inlet water temperature sensor.

F5E1

F5E1 - Lid Switch Fault

The washer is unable to detect that the lid is closed or the lid switch is not functioning correctly.

F5E2

F5E2 - Lid Lock Fault

The washer's lid lock mechanism is not engaging or disengaging correctly, preventing the cycle from starting or completing.

F5E3

F5E3 - Lid Unlock Fault

The washer is unable to unlock the lid, preventing the cycle from completing or allowing access to the laundry.

F5E4

F5E4 - Lid Not Opened Between Cycles

This error indicates an issue related to the lid opening or closing sequence between cycles.

F7E1

F7E1 - Basket Speed Sensor Fault

The main control board is detecting a fault with the sensor that monitors the basket's speed.

F7E5

F7E5 - Shifter Fault

There is a fault detected with the shifter mechanism, which controls the drum's movement.

F7E6

F7E6 - Motor Fault

A fault has been detected with the washing machine's motor.

F7E7

F7E7 - Motor Unable to Reach Target RPM

The motor cannot reach the required speed (RPM) during the cycle.

F8 Fuse Open

F8 Fuse Open — Wash motor fuse may be open

The F8 fuse protects the wash motor. If it is open, the wash motor will not operate. This can be caused by a faulty motor or wiring.

F8 or F9

F8 (Wash motor fuse) or F9 (Triac load fuse) disabled — No loads running

Fuses F8 or F9 on the control board have blown, disabling essential loads like the wash motor. The unit may shut off after a short time.

F8E1

F8E1 - Long Fill

The washer is taking too long to fill with water, potentially longer than the expected time.

F8E3

F8E3 - Overflow Condition

The washer has detected that the water level has exceeded the maximum capacity.

F8E5

F8E5 - Hot, Cold Reversed

The hot and cold water supply lines appear to be reversed.

F8E6

F8E6 - No Fill

The washer is not filling with water at all.

F9 Fuse Open

F9 Fuse Open — Triac load fuse may be open

The F9 fuse protects various triac-controlled loads in the dishwasher. If this fuse is open, multiple components may not function. This is often due to a short in one of the controlled components.

F9E1

F9E1 - Long Drain Error

This error code indicates the washer is taking too long to drain the water.

Fault 12

Fault 12 - Water inlet problem

This fault code indicates an issue with the water supply or the water inlet valve.

FINAL SPIN LED ON

Final Spin LED solid ON - Drain Fault

A solid light on the Final Spin LED signifies a 'Drain Fault'. The washer is unable to drain water effectively.

Flashing blue LED

Flashing Blue LED - Connecting to network

The blue LED on the charger is flashing. This indicates the charger is attempting to establish a connection with the network.

Flashing green LED

Flashing Green LED - Network connected, ready to charge

The green LED on the charger is flashing. This indicates the charger is connected to the network and is ready to initiate a charging session.

Flashing red LED

Flashing Red LED - Critical error, charging failed

The red LED on the charger is flashing. This indicates a critical error, and the charging process has failed.

FUNCTION code - PROBLEM code

Flashing Clean LED - Function and Problem Codes Displayed

The Clean LED flashes to display a function code, followed by a pause, then flashes to display a problem code. This sequence repeats.

GENTLE AGITATION

Gentle agitation test indicator is ON

This indicates the gentle agitation cycle is being tested. If there is no agitation, there may be a motor or belt issue.

Heater Stuck On

Heater Stuck On — Control board issue

The heater element is continuously on, even when it should be off. This indicates a problem with the control board's heater drive circuit.

HEAVY AGITATION

Heavy agitation test indicator is ON

This indicates the heavy agitation cycle is being tested. If there is no agitation, there may be a motor or belt issue.

HI TEMP LED will be on

Interval 20 - Hi Temp LED On

During diagnostic testing, the Hi Temp LED will illuminate during Interval 20.

HIGH SPIN

High spin test indicator is ON

This indicates the high spin cycle is being tested. If the tub is not spinning at maximum speed, there may be a motor or load issue.

HOT VALVE

Hot water valve test indicator is ON

This indicates the hot water valve is being tested and should be turning on and off. If it's not turning on, there's a problem.

Inlet Water Low/No Water (Mechanical Problem)

Inlet Water Low/No Water — Water supply issue or loading problem

The dishwasher is not filling with enough water, or not filling at all. This could be due to the main water supply, or items loaded in the dishwasher blocking the water.

Leaks or Drips

Leaks or Drips Onto Cabinet or Floor - Water escaping the unit

Water is leaking from the dishwasher onto the floor or cabinet. This could be from a loose connection, a cracked part, or excessive suds.

LED: Flashing

Flashing Status LEDs - Error detected

One or more status LEDs are flashing. This indicates the washer has detected an error condition. The specific flashing pattern can help identify the issue.

LED: None light up

No LEDs light up - Washer unresponsive

None of the status LEDs on the control panel are lighting up, indicating the washer is not receiving power or the control panel is not functioning.

LEDs and/or Displays Run For Short Time (but No Loads Running) and then Shuts Off

LEDs and/or Displays Run Briefly then Shut Off - Unit is in Sales Demo mode or fuse disabled loads

The LEDs and/or displays turn on for a short time but then shut off, with no loads running. This can happen if the unit is in Sales Demo mode or if a fuse has disabled loads.

LID LOCK

Lid lock light is ON

The 'Lid Locked' indicator light is on, meaning the lid is secured. If the lid is not actually locked, the machine may not operate correctly.

LID LOCKED LED FLASHING

Lid Locked LED flashing continuously - Lid Lock Fault

The Lid Locked LED flashing continuously indicates a 'Lid Lock Fault'. The machine is detecting an issue with the lid locking mechanism.

Long Cycles and/or Stuck in Certain Part of Cycle

Long Cycles and/or Stuck in Certain Part of Cycle - Normal pauses, suds/air in pump, motor, or water heating problem

Wash cycles are taking longer than expected or the dishwasher seems stuck in a particular part of the cycle. This could be normal pauses, issues with the pump, motor, or water heating.

LOW SPIN

Low spin test indicator is ON

This indicates the low spin cycle is being tested. If the tub is not spinning or spinning slowly, there may be a motor or load issue.

Melted Dishware / Spray Arm

Melted Dishware or Spray Arm - Dishwasher too hot

Dishes or spray arms are melting, indicating the dishwasher is getting too hot. This is often due to a heating system malfunction.

No Key and/or LED Functionality

No Key and/or LED Functionality - Control not properly installed or missing parts

Keys and/or LEDs are not functioning. This could be because the control is not installed correctly in the console, or there are missing button tree or light pipe parts.

No LEDs illuminated

No LEDs Illuminated - No power or unit malfunction

None of the LEDs on the charger are illuminated. This means the charger is not receiving power or is malfunctioning.

No response from UI

No response from UI — User interface cannot communicate with main control

The main control unit is not receiving communication from the user interface (UI), or vice versa. This is usually due to a loose connection.

Noisy Operation

Noisy Operation - Unusual sounds during cycle

The dishwasher is making loud or unusual noises during operation. This can be caused by several mechanical issues.

OWI-Sensor

OWI (Soil Sensor) shows high soil with clear water — Long cycles or stuck in part of cycle

The Optical Soil Sensor (OWI) is incorrectly detecting high soil levels even when the water is clear. This can cause the dishwasher to run longer cycles than necessary.

POWER, SOAK/FINAL WASH, RINSE, SPIN, and DONE LEDs ON - Water Supply Error

All 5 LEDs ON - Water Supply Error

This specific combination of LEDs indicates that the washer has detected an issue with the water supply, potentially an overflow or a failure to fill.

Sanitized LED Blinks

Sanitized LED Blinks or Incomplete Sanitization Message - Sanitization not confirmed

The dishwasher could not confirm that sanitization was achieved. This may happen if the door was opened during the final rinse or drying phase.

SERVICE CYCLE ERROR 1

Service Cycle Error 1 - Clean LED flashes function and problem code

During the Service Diagnostics Cycle, an error is detected, indicated by the Clean LED flashing a function code, followed by a problem code.

SERVICE CYCLE ERROR 2

Service Cycle Error 2 - Clean LED flashes function and problem code

During the Service Diagnostics Cycle, a second type of error is detected, indicated by the Clean LED flashing a function code, followed by a problem code.

SERVICE ERROR 1

SERVICE ERROR 1 - Control detected K1 pilot relay stuck closed

This service error indicates the control has detected the K1 pilot relay is stuck in a closed position.

SERVICE ERROR 2

SERVICE ERROR 2 - Damaged or corrupted memory on control board

This service error indicates a software issue with the control board, such as damaged or corrupted memory.

Slow Drain

Slow Drain — Obstructed drain path or faulty pump

Water is draining slowly from the dishwasher. This is usually caused by a blockage in the drain hose or pump, or a damaged drain pump impeller.

SOAK/WASH LED ON

Soak/Wash LED solid ON - No Fill Fault

The Soak/Wash LED being continuously lit indicates a 'No Fill Fault'. This means the machine is not detecting water entering the drum as expected.

Solid amber LED

Solid Amber LED - Standby, waiting to charge

The amber LED on the charger is solid. This indicates the charger is in standby mode and ready to begin charging.

Solid blue LED

Solid Blue LED - Authentication required

The blue LED on the charger is solid. This means the charger requires authentication before it can begin charging.

Solid green LED

Solid Green LED - Charging in progress

The green LED on the charger is solid. This indicates that the electric vehicle is currently charging.

Solid red LED

Solid Red LED - Error, charging stopped

The red LED on the charger is solid. This signifies an error has occurred, and charging has stopped.

Some Keys Work But One or More Keys Won't Respond

Some Keys Work But One or More Keys Won't Respond - Stuck key/short circuit

Some keys on the control panel work, but one or more keys are unresponsive. This may be due to a stuck key or a short circuit within the keys or the control's input lines.

Stuck Key

Stuck Key — Keypad or connection issue detected

The control has detected that one or more keys on the keypad are stuck or the connection is faulty. The stuck keys will be ignored, but no alert is shown to the customer.

Thermistor/OWI Failed Calibration

Thermistor/OWI Failed Calibration — OWI sensor or drain hose check valve issue

The Optical Water Intelligence (OWI) sensor has failed calibration, or the drain hose check valve is not sealing properly, allowing dirty water to backflow.

Thermistor/OWI Open

Thermistor/OWI Open — Open circuit in temperature sensing

An 'Open' fault indicates a break in the temperature sensing circuit. This could be a loose connection, a faulty temperature sensor (thermistor or OWI), or an issue with the control board's input.

Thermistor/OWI Shorted

Thermistor/OWI Shorted — Short circuit in temperature sensing

A 'Shorted' fault means there is an unintended electrical path in the temperature sensing circuit. This could be due to a faulty sensor, wiring, or the incoming water being too hot.

UI WILL NOT ACCEPT SELECTIONS

Control panel not responding to selections

The washing machine's control panel is not registering button presses or selections. This might be a control panel or power issue.

Unusual Key/LED Behavior or LEDs Do Not Turn On Correctly When Keys Are Pressed

Unusual Key/LED Behavior or LEDs Do Not Turn On Correctly - Control software does not match hardware

Keys or LEDs are behaving unusually, or LEDs are not lighting correctly when keys are pressed. This might mean the control software doesn't match the hardware or panel.

Wash Motor Not Running

Wash Motor Not Running — Motor circuit issue or faulty motor

The wash motor is not running. This could be due to a loose connection, a faulty motor, or a problem with the control board's motor drive or sense circuits.

WILL NOT FILL

Washing machine is not filling with water

The machine is not filling with water. This typically indicates a problem with the water supply or the fill valve.

WILL NOT POWER UP

Washing machine does not power on

The washing machine does not turn on and there are no status lights illuminated. This means the machine is not receiving power.

WILL NOT START CYCLE

Washing machine does not start a cycle

The cycle will not begin even after pressing the Start button. This could be related to the lid or internal component issues.

Won't Run or Power Up

Won't Run or Power Up — No power, connection issue, or control problem

The dishwasher does not respond to controls, has no power, or shows no lights. This is typically a power supply issue, a loose connection, or a faulty user interface or control board.