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2-UI-1

Error 2-UI-1 — User Interface: Stuck key detected

Whirlpool · Washing Machines

What does 2-UI-1 mean?

The control board has detected that one or more keys on the keypad are stuck or there's a connection issue with the keypad.

Common Causes

  • Physical obstruction on a key.
  • Faulty keypad connection.
  • Damage to the keypad membrane.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check if any keys are physically stuck.

  2. 2

    Unplug the dishwasher or disconnect power.

  3. 3

    Disconnect the keypad connection from the control or display module.

  4. 4

    Reassemble the door but do not close it.

  5. 5

    Plug in the dishwasher or reconnect power.

  6. 6

    Wait for the control to power up, then close the door and observe its response.

Browse all codes in this manual (140)
Verified technical data. Last updated: April 2026

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Source: Whirlpool Washing Machines
Open Manual (Page 6)Search more codes in this manual