Whirlpool · Washing Machines
The Optical Soil Sensor (OWI) is incorrectly detecting high soil levels even when the water is clear. This can cause the dishwasher to run longer cycles than necessary.
Click steps to track your progress.
Run the Service Diagnostics cycle to check OWI readings.
Inspect the OWI sensor lens surface and clean it if necessary.
Unplug the dishwasher or disconnect power.
Replace the OWI sensor if it continues to show false readings.
Run a diagnostic after installing a new OWI to force calibration on the next wash cycle.