Whirlpool · Washing Machines
The main control unit is not receiving communication from the user interface (UI), or vice versa. This is usually due to a loose connection.
Click steps to track your progress.
Unplug dishwasher or disconnect power.
Inspect and secure the connection between the UI and the control board (P1C connector).
Check for any loose or damaged wires in the UI circuit and repair as needed.
If the connection is secure and wires are intact, run a diagnostic check. If the drain motor turns on, replace the console (UI).
If the drain motor does not turn on during diagnostics, replace the main control board.