Electrolux Washing Machines
108 fault codes documented
3 short sounds — Incorrect selection made
The washing machine makes three short sounds to indicate that a selection you have made is not valid or possible at this time. This could happen if you try to select an option that is incompatible with the current programme.
Abnormal, on-going sounds — Potential washer failure
While many sounds are normal during operation (water flowing, door lock clicking, pump humming, high-speed motor spin), persistent abnormal noises may indicate a problem.
Acoustic signal with no indicator — Selection not possible
If you attempt to make a selection (like changing temperature or spin speed) and no indicator lights up on the display, accompanied by an acoustic signal, it means that particular selection is not possible at this time. This typically occurs when an option is incompatible with the current programme or is already set.
AutoDose detergent tank indicator blinking — Low detergent level
If the AutoDose detergent tank indicator starts blinking, it means the level of liquid detergent in the tank is low and needs refilling. The display may show the set dosage for a few seconds when the drawer is opened.
AutoDose detergent tank indicator lit — AutoDose dispensing detergent
This indicator illuminates when the AutoDose system is set to automatically dispense detergent. It confirms that the function is enabled and ready to dose.
AutoDose softener tank indicator blinking — Low fabric softener level
A blinking indicator for the AutoDose fabric softener tank signals that the level of fabric softener is low and requires refilling. The appliance will remind you to refill when the drawer is opened.
AutoDose softener tank indicator lit — AutoDose dispensing softener
This indicator lights up when the AutoDose system is enabled to automatically dispense fabric softener. It confirms the softener function is active and ready to dose.
AutoDose status indicator lit — AutoDose function disabled
When the AutoDose status indicator is lit, it means the automatic dosing functionality for detergent or fabric softener is currently turned off. You will need to manually fill the detergent compartments.
Both AutoDose indicators blink — Low detergent and softener levels
When both the AutoDose detergent and fabric softener tank indicators blink simultaneously, it indicates that both compartments are low on liquid. The display will show the set dosage for the detergent.
CLEAr door on LED display – Item trapped in door
The washer has detected an item caught between the door and the door gasket. The cycle will pause, and an alert chime will sound. The LED will display "CLEAr door".
CLOSE DOOR on LED display – Washer door is open
The washer will not start or operate if the door is open. This message appears as a reminder to fully close the door before beginning a cycle.
Child Lock icon flashes 3 times with buzzer sound — Touchpad pressed while Child Lock is active
If you press any touchpad while the Child Lock function is activated, the Child Lock icon will flash on the display three times and an acoustic buzzer sound will be heard. This indicates that the control panel is locked.
Child Lock indicator ON/OFF — Child Lock activated/deactivated
The Child Lock indicator shows whether the control panel is locked to prevent accidental changes by children. When the indicator is on, buttons and the programme dial (except On/Off) are deactivated. When off, controls are active.
Control lock icon shown on LED display — Controls are locked
The control lock feature prevents accidental operation, especially by children. When activated, the control lock icon will appear on the LED display, and washer cycles will not run.
Delay time icon illuminated on LED display — Cycle start is delayed
The delay time option has been activated, delaying the start of the wash cycle from 30 minutes up to 12 hours. The icon will light up, and the LED display will count down the time after 'Start/Pause' is pressed.
LED displays an empty box – Washer in repeating demo cycle
The washer has been programmed to temporarily perform a repeating demo cycle, which is why the display may show an empty box or similar pattern (e.g., scrolling "demo").
Display shows '---' (delay time) — Delay Start time set
This indicates that the Delay Start function has been activated, and the display is showing the set delay time (represented by '---' in some contexts or specific hours/minutes). The appliance will start the programme after this delay.
Display shows ':' — AutoDose function deactivated entirely
When the display shows ':' (colon) after accessing the AutoDose settings, it signifies that the entire AutoDose functionality (for both detergent and softener) has been deactivated. Manual filling is required for all compartments.
Display shows 'CAL' and 'ERR' during update — Error during calibration update
If the display shows 'CAL' and 'ERR' simultaneously during a software update, it indicates a specific error occurred during the calibration phase of the update. This may leave the appliance in an unusable state.
Display shows 'OFF' for detergent tank — Detergent AutoDose disabled
When the display shows 'OFF' specifically for the detergent tank (after pressing the detergent button), it means the AutoDose function for detergent has been completely deactivated. Manual filling is required.
Display shows 'OFF' for softener tank — Softener AutoDose disabled
Showing 'OFF' for the softener tank indicates that the AutoDose function for fabric softener has been deactivated. The appliance will not dispense softener automatically.
Machine does not empty and/or does not spin — Water remaining or spin cycle failure
The washing machine fails to drain water at the end of a cycle or during rinse hold, or the spin cycle does not engage. This can leave laundry wet or with standing water in the drum.
Door won't unlock – During spin or with high water level
For safety, the washer door remains locked if the tub is still spinning after a cycle interruption, or if the water level inside the drum is above the bottom of the door opening or flexible door gasket.
Door locked indicator ON — Door is locked during operation
This indicator shows that the appliance door is securely locked, which is a safety feature during washing and spinning cycles. The door will remain locked until the programme is finished and conditions are safe to open.
Alarm Code: Door is open or not closed correctly — The appliance door sensor is triggered
The appliance displays an alarm code indicating that the door is not properly closed or has come open during operation. The machine will not start or continue if the door is open.
The door will not open — Door remains locked after cycle
The appliance door cannot be opened, even after the programme should have finished or been paused. This is often a safety measure due to water in the drum or the machine still being active.
Drain pipe symbol with exclamation mark — Appliance not draining water
The display shows a drain pipe symbol with an exclamation mark, indicating that the appliance is unable to drain water. The Start/Pause button may also flash continuously.
Drum overload indicator flashing — Drum is overloaded
The display shows a flashing indicator (drum with a plus sign) after the ProSense load detection, indicating that the drum contains too much laundry for optimal washing. This may prevent the best washing results.
Error sound and display off (except AutoDose) — Detergent drawer not closed properly
If the detergent drawer is open or not fully closed when a programme is running, the appliance will pause and generate an error sound. The display will turn off except for AutoDose indicators briefly, then return to the paused state.
Machine fills then empties immediately — Continuous draining issue
The washing machine fills with water, but then the water drains out immediately without completing the wash cycle. This indicates an issue with the drain hose setup.
First acoustic signal — Wireless connection switched off
This specific acoustic signal indicates that the appliance's wireless connection has been successfully turned off. This is done by pressing and holding the AutoDose Liquid Detergent and AutoDose Fabric Softener buttons simultaneously.
LED displays 'HO' then 'SE' — Reversed inlet hoses detected
The washer has detected that the hot and cold water inlet hoses have been installed incorrectly. The LED display will show 'HO', then 'SE', and then '0 min' for 60 seconds, repeating this pattern.
HOSE alarm or HO SE on LED – Reversed water inlet hoses
The washer detects that the hot and cold water inlet hoses have been installed incorrectly, resulting in incorrect wash and rinse temperatures. The LED display will show "HOSE" or cycle between "HO" and "SE".
High pitch "jet engine" noise – Normal motor whine during spin
A certain amount of motor whine is normal during the spin cycle due to the powerful motor driving the drum at high speeds. This sound can vary with load size and selected spin speed.
Option symbol flashes with buzzer sound — Selected option is not compatible with wash program
If you try to select an option that is not compatible with the currently chosen wash programme, the option's symbol will flash on the display and a buzzer will sound. This means the setting cannot be applied to the current wash cycle.
Indicator '+' on display — Remote Start is activated
After touching the Remote button and confirming with Start/Pause, the '+' indicator (or similar symbols representing remote function) appears, confirming that Remote Start has been successfully activated. The door locks, and the programme is ready to be started via the app.
Indicator '---' and flashing Start/Pause — Delay Start countdown active
When the Delay Start function is activated and the countdown has begun, the display will show '---' (representing the countdown time) and the Start/Pause button indicator will flash. This signifies the appliance is waiting to begin the programme at the set future time.
Indicator '---' (door lock) and flashing running phase indicator — Water not drained
If a programme finishes but the water has not been fully drained (e.g., due to a 'Rinse Hold' option), the door lock indicator will remain on, the running phase indicator will flash, and the display might show other indicators related to the unfinished draining or rinsing phase.
Programme duration indicator changes — Programme duration adjusted
After the initial load detection, the displayed programme duration may change. This happens as the appliance fine-tunes the cycle length based on water absorption by the fabrics, typically about 20 minutes after the programme starts. The duration can increase or decrease.
Indicator '---' in time area and steady phase indicators — Programme finished
When the washing programme is complete, the time display will show '---', all washing phase indicators will become steady, and the Start/Pause button indicator will turn off. The door lock indicator also goes off, signalling it's safe to open.
Indicator '---' — Over-the-air software update in progress
This indicator appears on the display when the appliance is undergoing an over-the-air software update. It's important not to switch off or unplug the appliance during this process.
Indicator '---' for duration and flashing 'I' — Load detection in progress
When the Start/Pause button is pressed, the appliance begins the ProSense load detection. During this process, the programme duration may show as '---', and the 'I' indicator will flash as the drum rotates briefly to measure the load.
Indicator 'C' flashing — Drum cleaning recommended
When the 'C' indicator flashes on the display, it serves as a reminder that a drum cleaning cycle is recommended. Regular cleaning helps maintain the hygiene and performance of your washing machine.
Indicator 'CAL' or 'CLR' — Drum calibration needed or in progress
This indicator suggests that the appliance needs to perform a drum calibration cycle, often required after installation or if the appliance has been moved. The display might show 'CAL' or 'CLR' during this process.
Indicator 'E' plus number — Error code displayed
When an error occurs, the appliance will display an 'E' followed by a number (e.g., E10, E20). This code indicates a specific issue that needs to be addressed. The exact meaning of the code can usually be found in the troubleshooting section.
Indicator 'ERR' — Error occurred during software update
This error message is displayed if a problem occurred while the appliance was attempting to perform an over-the-air software update. Pressing any button should resolve this display.
Indicator 'F' plus number — Fault code displayed
Similar to 'E' codes, 'F' codes indicate a specific fault within the washing machine. The number following 'F' helps identify the nature of the problem.
Flashing 'I' and Drum Clean indicator — Load detected below minimum
If the 'I' indicator flashes along with the Drum Clean indicator, it suggests that the detected load is below the minimum required for the selected programme, or that the drum is overloaded during the ProSense phase. The appliance might pause to allow you to adjust the load.
Indicator of operating phase flashing — Current wash phase is active
When an indicator representing the current wash phase (e.g., wash, rinse, spin) is flashing, it shows that the appliance is actively performing that specific stage of the programme. This is normal operation.
Indicators '---' and 'Door Locked' — Programme completed, door locked
When the programme is finished, the time display shows '---', and the 'Door Locked' indicator remains on, signifying that the cycle is complete but the door is still locked for safety reasons. The drum may continue to turn intermittently.
Indicators 'CAL' and 'ERR' — Calibration error during update
This combination of indicators suggests an error occurred specifically during a calibration process that was part of a software update or triggered by the system. The appliance may not be fully functional.
LED displays '---' — Demo cycle programmed
The LED display showing '---' indicates that the washer has been programmed to perform a repeating demo cycle. The unit needs to be reset to factory default settings.
Liquid additives quantity indicator lit — AutoDose set for liquid additives
This indicator lights up to show that the AutoDose system is configured to dispense a certain quantity of liquid additives. It relates to the settings within the AutoDose functionality.
Wash load too wet after spin — Improper loading or balance
If the wash load remains excessively wet after the spin cycle, it can be caused by the washer being overloaded, the load being too small, or the garments becoming unbalanced during the spin.
Machine does not fill with water properly — Water intake issue
The washing machine is unable to fill with water as expected during a cycle. This could be due to issues with the water supply or the inlet hose.
Machine does not start — Various reasons preventing programme initiation
The washing machine fails to begin its cycle when the Start/Pause touchpad is pressed. This can be due to several common issues such as an open door, power supply problems, or incorrect settings.
Mains supply symbol with wavy line — Unstable power supply
The display shows a power plug symbol with a wavy line or lightning bolt, indicating that the mains electrical supply to the appliance is unstable. The appliance may pause operation until the power stabilizes.
Maximum laundry indicator blinking — Laundry load exceeds maximum
If the maximum laundry indicator blinks, it means the amount of laundry detected in the drum exceeds the declared load capacity for the selected programme. This can affect washing performance.
Maximum load indicator flashing — Load detection in progress
This indicator flashes during the initial phase of a wash cycle when the ProSense system is detecting the weight and size of the laundry load. The duration of the programme is adjusted based on this measurement.
Alarm Code: No communication between electronic elements — Internal component error
An alarm code indicates that the internal electronic components of the appliance are failing to communicate with each other. This is a critical fault that prevents the machine from functioning.
Open door symbol — Appliance door open or not closed
The display shows an open door symbol and states 'Please check the door!', indicating that the appliance door is not properly closed or is still open. The Start/Pause button may also flash continuously.
Permanent Extra Rinse indicator ON/OFF — Extra Rinse option activated/deactivated
The indicator for the 'Permanent Extra Rinse' option will light up when this function is activated, meaning the appliance will perform two additional rinses per cycle. When it's off, only the standard rinse cycle is used.
Symbol flashes with buzzer sound — Touchpad pressed while a program is operating
If you press any touchpad while a wash programme is running, the symbol will flash on the display and a buzzer sound will be heard. This indicates that the machine is currently in operation.
Rattling and clanking noise – Foreign objects or metal fasteners
This noise indicates that foreign objects such as coins or safety pins might be loose inside the drum or pump, or metal fasteners on clothing items are hitting the wash drum.
Remote connection indicator flashing — Connecting to remote services
This indicator flashes when the appliance is trying to establish a connection with remote services or the smart home network. It may also flash during an Over-the-Air (OTA) update.
Remote connection indicator solid — Connected to remote services
A solid remote connection indicator means the appliance is successfully connected to your network and ready for remote control via the app or other smart features. It confirms the appliance can communicate with external services.
Residue left in drum – Heavily soiled items or dirt accumulation
Residue can be left in the drum if items were heavily soiled, or if dirt and sand were not removed from items before washing.
Rinsing phase indicator flashing — Rinse phase is active
This indicator flashes to show that the appliance is currently performing the rinsing cycle. Clean water is being added and drained to remove detergent from the laundry.
SU dS on LED display – Oversudsing detected
The washer has detected too much suds. The LED will display "SU" followed by "dS" and then "0 min" for 60 seconds, repeating until the suds are cleared. The washer will perform additional rinses, extending the cycle duration.
LED displays 'SUD' — Excessive suds detected
The washer has detected too many suds during the cycle. The LED display will show 'SUD', then '0 min' for 60 seconds, and repeat. The washer will continue rinse cycles until the suds are removed.
Second acoustic signal — Wireless credentials removed
This distinct acoustic signal confirms that the appliance's wireless network credentials have been completely removed. This is achieved by holding the AutoDose Liquid Detergent and AutoDose Fabric Softener buttons for at least 10 seconds.
Sequence of short sounds (5 mins) — Appliance malfunction
The washing machine emits a continuous sequence of short sounds for approximately 5 minutes, indicating a general malfunction. Even if acoustic signals are deactivated, this warning will still operate.
Sequence of short sounds — Appliance malfunction detected
The washing machine will emit a sequence of short sounds for about five minutes if it detects an internal malfunction. This signal indicates there is a problem that needs attention.
Sequence of sounds — Programme is completed
A series of pleasant sounds will play for approximately two minutes to signal that the washing programme has finished. This lets you know it's time to unload the laundry.
Several beeps (no cycle change) – Attempted settings change during active cycle
If you try to change settings or options while a wash cycle is running without first pausing the machine, the unit will emit several beeps, and your changes will not be applied.
Solid '---' and flashing 'Door Locked' — Remote Start activated
When the Remote Start function is activated, the display will show indicators for Remote Start ('---' is used contextually here) and the door lock symbol will flash. This means the programme is ready to be started remotely via the app.
Solid 'I' and flashing 'Door Locked' — Drum overloaded
If the drum is detected as overloaded after the ProSense load detection, the 'I' indicator will remain steady on, and the 'Door Locked' indicator will flash. The appliance allows a 30-second window to remove excess items.
Spin speed indicator displayed — Current spin speed is shown
The spin speed indicator shows the currently selected or automatically determined spin speed for the wash programme. This value can typically be adjusted before starting the cycle.
Spinning and draining phase indicator flashing — Spin or drain phase is active
When this indicator flashes, it signifies that the appliance is either draining water from the drum or performing the spin cycle to remove excess moisture from the laundry.
Flashing Start/Pause button and '---' display — Programme ready to start / Delay countdown
When the Start/Pause button flashes and the display shows '---', it usually means the appliance is ready to start, or it's in the Delay Start countdown phase. Pressing Start/Pause confirms the start or begins the countdown.
Start/Pause button flashing — Appliance overloaded (door issue)
The Start/Pause button flashes continuously, indicating the appliance is overloaded, and potentially also having trouble with the door latch. The appliance requires some items to be removed.
Start/Pause button indicator flashes — Programme paused
If the Start/Pause button indicator begins to flash, it means the washing programme has been paused. This allows you to potentially add or remove items, or change certain options before resuming.
Start/Pause button indicator stays on — Programme started
Once the Start/Pause button indicator stops flashing and remains steadily illuminated, it signifies that the washing programme has successfully started. The door will lock, and the operational phase indicator will begin flashing.
Door remains locked during steam cycle if paused or cancelled until it cools
If a steam cycle is paused or cancelled, the washer's door will stay locked. This is a safety feature to allow the internal temperature to cool down.
Temperature indicators blank or 'Cold water' lit — Water is not heating
If the temperature indicators on the display are blank, or if the 'Cold water' indicator is lit, it means the appliance is not heating the water during the wash cycle. The wash will proceed using cold water only.
Thumping sound – Heavy or unbalanced wash load
Heavy wash loads can sometimes produce a thumping sound, which is usually normal. If the sound continues, the washer is likely out of balance.
Water entering but tub does not fill – Drain hose siphoning
Water appears to be entering the washer, but the tub does not fill to the expected level. This is typically caused by the drain hose standpipe being too low, leading to a siphoning effect where water immediately drains out.
Tub not filling but water entering — Drain hose standpipe too low
If water is continuously entering the washer but the tub does not appear to fill, it may be due to the drain hose standpipe being set too low. This causes the water to siphon out of the tub as it enters.
Unit emits several beeps — Settings or options change attempted mid-cycle without pausing
If you attempt to change settings or options after a cycle has started without first pausing the unit, the washer will emit several beeps, and no changes will be applied to the cycle.
Unsatisfactory washing results — Poor cleaning performance
The laundry is not coming out clean or as expected after a wash cycle. This can be due to incorrect detergent usage, improper stain treatment, wrong temperature, or overloading.
Alarm Code: Main supply is unstable — Irregular power detected
The appliance detects an unstable main electrical supply, which can prevent it from operating correctly or starting. The display may show a specific icon to indicate this condition.
Machine vibrates or is noisy — Excessive movement or loud operation
The washing machine is making excessive noise or vibrating unusually during operation. This often points to installation issues or uneven loading.
Vibrating noise – Washer not stable or shipping materials present
A vibrating noise suggests the washer is not resting firmly on the floor, the shipping bolts and foam block from installation were not removed, or the wash load is unevenly distributed.
Warm or hot water is not hot enough – Low water heater setting or usage elsewhere
The water entering the washer is not reaching the expected hot temperature. This can be caused by the water heater setting being too low or hot water being consumed elsewhere in the house.
Washer does not start — Power, door, water, or overheat issues
If the washer fails to start, several factors could be at play, including power issues, an open door, a paused cycle, unopen water supply, or an overheated motor.
Washer won't spin – Load too small or unbalanced
The washer may not spin if the load is too small, making it difficult for the machine to balance the drum for a proper spin cycle.
Washing phase indicator flashing — Wash or pre-wash phase is active
When the washing or pre-wash phase indicator is flashing, it means the machine is currently performing that part of the cycle. The indicator remains flashing throughout the active phase.
Water collects in bleach and fabric softener compartments — Normal siphoning action
Water accumulating in the bleach and fabric softener compartments is a normal occurrence resulting from the washer's siphoning action during operation. This is part of the regular function of the appliance.
Water collects in door gasket folds — Normal operation
It is normal for water to collect in the folds of the door gasket at the end of a wash cycle. This is a natural result of the washing action.
Water does not drain or drains slowly – Kinked hose or clogged pipes
Water remains in the washer drum or drains very slowly after a cycle. This often indicates an obstruction in the drain hose or house plumbing, or incorrect standpipe height.
Water leaks – Loose connections, open drawer, or damaged hoses
Water is leaking from the washer. This can be due to loose fill hose connections, an open dispenser drawer, or damaged water supply hoses.
Water does not drain or drains slowly — Drain system obstruction
The washer tub may not drain, or drain slowly, if the drain hose is obstructed, kinked, or improperly positioned. Clogged house drain pipes can also prevent proper drainage.
Water does not enter washer or enters slowly — Water supply issue
The washer may not fill with water, or it may fill very slowly, if there is an inadequate water supply, low water pressure, or blockages in the inlet system such as kinked hoses or clogged screens.
Warm or hot water not hot enough — Water heater issue or usage
If the warm or hot water used by the washer is not reaching the desired temperature, it may indicate that your hot water heater is set too low, is too far from the washer, or hot water is being consumed elsewhere.
There is water on the floor — Leakage or excessive foaming
Water is accumulating on the floor around the washing machine. This could be caused by over-foaming from too much detergent, a leak in the inlet hose, or a damaged drain hose.
Water tap symbol with exclamation mark — Appliance not filling with water
The display shows a water tap symbol with an exclamation mark, indicating that the appliance is not filling with water correctly or sufficiently. The Start/Pause button may also flash continuously.
Wi-Fi indicator flashing — Connecting to the network
The Wi-Fi indicator flashes while the appliance is attempting to automatically connect to your wireless network. This process usually takes about 45 seconds after the appliance is switched on.
Wi-Fi indicator solid — Connected to the network
A solid Wi-Fi indicator light signifies that the washing machine has successfully connected to your home wireless network. This enables smart features and app control.