Baxi DUO TEC Boilers

55 fault codes documented

E09

E09 — Gas valve connection fault

The boiler has detected a problem with the electrical connection to the gas valve, which controls gas flow to the burner.

E10

E10 — External probe fault

The boiler's external temperature probe is reporting an issue. This probe helps the boiler regulate heating based on outside conditions.

E11

E11 — External RF probe fault

The boiler's wireless (RF) external temperature probe is reporting a fault. This probe helps the boiler regulate heating based on outside conditions.

E12

E12 — Water flow switch fault (still open)

The boiler's differential water flow switch indicates that there is no water flow when there should be, or it's stuck in an open position.

E13

E13 — Water flow switch fault (still closed)

The boiler's differential water flow switch indicates that water is flowing when it shouldn't be, or it's stuck in a closed position.

E15

E15 — Gas valve command fault

The boiler's main control board (PCB) is unable to correctly command or communicate with the gas valve.

E18

E18 — Water refill active

This message indicates that the automatic water refill function is currently active. This is a status message, not a fault, and means the boiler is topping up its water levels.

E19

E19 — Maximum water refill time exceeded

The boiler's automatic water refill function has exceeded the maximum allowed time, suggesting a problem with filling the system.

E20

E20 — Central heating NTC sensor fault

The boiler's sensor for the central heating flow temperature is faulty, either short-circuited or open-circuited.

E28

E28 — Flue NTC sensor fault

The boiler's flue gas temperature sensor is faulty, either short-circuited or open-circuited.

E40

E40 — Return central heating NTC sensor fault

The boiler's sensor for the central heating return temperature is faulty, either short-circuited or open-circuited.

E50

E50 — DHW NTC sensor fault (tank boiler)

The boiler's sensor for the Domestic Hot Water (DHW) temperature, specifically for tank versions, is faulty.

E53

E53 — Obstruction in the flue pipe

The boiler has detected a blockage or obstruction in the flue pipe, which is critical for safe exhaust gas venting. This fault can lead to a lockout if not resolved promptly.

E55

E55 — Main control board (PCB) requires calibration

The boiler's main control board (PCB) has not been set or calibrated, which is necessary after replacement or certain system changes.

E62

E62 — Antiwind activation, increased fan speed

The boiler has detected wind conditions affecting the flue and has increased the minimum fan speed to compensate. This is usually a normal operational message, not a fault.

E63, E65, E69

E63, E65, E69 — Combustion level out of range

The boiler's combustion levels are outside the acceptable range, which can affect efficiency and safety. This might be related to fan speed or flame signal correction.

E66

E66 — Flue duct obstruction at minimum power

The boiler has detected an obstruction in the flue duct when operating at its minimum power setting.

E67

E67 — Antiwind activation at maximum power

The boiler has detected wind conditions affecting the flue while operating at maximum power.

E68

E68 — Gas pressure instability

The boiler has detected an unstable gas supply pressure, which can lead to inefficient operation or ignition problems.

E70

E70 — Flame signal problem or micro interruption

The boiler is experiencing issues with its flame detection system, including possible brief interruptions of the flame signal.

E71

E71 — Fan parameter out of range in autocalibration

During the automatic calibration process, the fan speed parameter was detected to be outside the acceptable operating range.

E72

E72 — Combustion test out of range in autocalibration

During the automatic calibration process, the combustion test results were found to be outside the acceptable range.

E73

E73 — Modified Flame signal

The boiler has detected a modified flame signal. This is a diagnostic message and typically does not require user action.

E77

E77 — Current out of range

The boiler's internal current measurements, often related to flame detection, are outside the expected range.

E78

E78 — Minimum gas valve current out of range

The boiler has detected that the minimum current supplied to the gas valve is outside its normal operating limits.

E79

E79 — Maximum gas valve current out of range

The boiler has detected that the maximum current supplied to the gas valve is outside its normal operating limits.

E83-87

E83-87 — Communication error with room unit

The boiler is unable to communicate correctly with the room thermostat or other room control units.

E92

E92 — Combustion test alarm during auto-setting

The boiler's self-calibration process has triggered an alarm during the combustion test, indicating a problem with combustion.

E109

E109 — Pre-circulation alarm

The boiler has detected an issue during the pre-circulation phase, which is when the pump runs before ignition to prepare the system.

E110

E110 — Boiler max temperature exceeded (overheat)

The boiler has detected that its internal temperature has exceeded a safe maximum limit, either rapidly (gradient) or due to general overheating. This often triggers a safety thermostat.

E110 (Flashing)

E110 flashing - Overheat or faulty thermostat

The boiler's safety thermostat has activated, indicating an overheat condition or a fault with the thermostat itself. This can prevent the boiler from operating safely.

E117

E117 — Water pressure too high

The boiler has detected that the primary heating circuit water pressure is too high, exceeding 2.7 or 2.9 bar.

E118

E118 — Water pressure too low

The boiler has detected that the primary heating circuit water pressure is too low, less than 0.5 bar.

E125

E125 — Water circulation fault

The boiler has detected an issue with water circulation in the primary heating circuit, often indicated by a lack of temperature change after ignition or rapid temperature changes.

E127

E127 — Antilegionella temperature not reached

The boiler has failed to reach the required temperature for the Antilegionella function, which purifies the domestic hot water tank.

E128

E128 — Flame failure during operation

The boiler has experienced a flame failure during normal burner operation, meaning the flame extinguished unexpectedly.

E129

E129 — Frequent loss of flame during ignition

The boiler has repeatedly lost its flame during the ignition sequence, even with maximum correction attempts.

E130

E130 — Flue thermostat sensor tripped (lockout)

The flue thermostat sensor has tripped, indicating excessively high temperatures in the flue, leading to a boiler lockout.

E133

E133 — Gas supply fault or ignition failure

The boiler has failed to ignite, indicating a problem with the gas supply or the ignition system. This includes cases where the condensate trap is frozen or blocked.

E134

E134 — Gas valve open, no gas detected

The boiler's gas valve opened, but no flame was detected within the allowed time, indicating a lack of gas or an ignition issue.

E135

E135 — Gas valve connection fault or internal error

The boiler has detected an issue with the gas valve connection or an internal fault on the main control board (PCB).

E154

E154 — Plausibility test (flow/return) failure

The boiler's system has failed a plausibility test between the flow and return temperatures, suggesting an issue with water circulation or sensor readings.

E160

E160 — Fan fault

The boiler has detected a problem with the fan, which is essential for proper combustion and flue gas extraction.

E178

E178 — Low temperature safety thermostat tripped

The low temperature safety thermostat has tripped, indicating that the boiler or system water temperature is too low for safe operation or has dropped unexpectedly.

E270/161

E270/161 — Dry fire or overheat prevention activated

The boiler has activated its dry fire or overheat prevention system, indicating a risk of damage due to lack of water or excessive temperature.

E317/162

E317/162 — Wrong power supply electrical frequency

The boiler has detected an incorrect electrical frequency (Hz) from the main power supply.

E321/163

E321/163 — Domestic Hot Water NTC sensor fault

The boiler's sensor for the Domestic Hot Water (DHW) temperature is faulty, either short-circuited or open-circuited.

E384/164

E384/164 — Fault flame (parasitic flame)

The boiler has detected a 'parasitic flame,' meaning it senses a flame when there shouldn't be one, or detects a flame signal incorrectly.

E385/165

E385/165 — Under voltage

The boiler has detected that the incoming electrical power supply voltage is too low.

E430/166

E430/166 — Water pressure test failed

The boiler's water pressure test (either temporary or final) has failed, indicating a problem with the system's water circulation or pressure.

E431/167

E431/167 — Aluminium sensor fault

The boiler's aluminium sensor (likely a temperature sensor) is faulty, either short-circuited or open-circuited.

Fan Fault

Boiler not firing - Fan jammed or faulty

The boiler is attempting to ignite but fails, or makes unusual noises. This suggests a problem with the internal fan, which is essential for proper air-fuel mixture and exhaust.

No Display

Display not illuminated - Boiler has no power or a circuit fault

The boiler's control panel display is completely dark and unresponsive. This indicates a loss of electrical power to the boiler or a critical internal electrical fault.

Pump Fault

No hot water or heating - Boiler pump not circulating water

The boiler is not providing heating or hot water, and the circulation pump may not be operating. This prevents hot water from reaching radiators or taps.

System Pressure (Low/High)

CH system pressure less than 0.5 bar or more than 2.7 bar - Incorrect heating system pressure

The central heating system pressure is outside the normal operating range, either too low or too high. This condition can prevent the boiler from functioning correctly and may lead to system shutdown.