Baxi · DUO TEC Boilers
The boiler's gas valve opened, but no flame was detected within the allowed time, indicating a lack of gas or an ignition issue.
Click steps to track your progress.
Press the 'Reset' button on the boiler for 1-3 seconds.
Ensure the main gas supply valve to your property is fully open and other gas appliances are working.
Turn off the main power supply to the boiler, wait 30 seconds, then turn it back on.
If the error persists, a qualified technician should check the gas pressure, ignition electrodes, and wiring.