Carrier Heat Pumps
40 fault codes documented
Amber LED flashes 1 time (1 sec ON) then longer pause (2 sec OFF) — Variable Capacity Range Cutback
The amber LED flashes once for one second, then has a longer two-second pause. This signifies the unit is in a variable capacity range cutback due to pressure trips, high load, flank loading, or oil circulation issues. The system will attempt to self-recover.
Amber LED flashes 1 time then pauses — Variable Capacity Operation
The amber LED flashes once, then pauses. This indicates the unit is operating in variable capacity mode, which is a normal state.
Communication Loss Event 16
Communication has been lost between system components. This can be caused by loose or shorted wiring, a user interface that isn't powered, a data bus locked up by power issues, or a damaged outdoor unit (ODU) control board.
Invalid Model Event 25
The system has detected an invalid model plug. This can mean the wrong plug is installed, the plug itself is damaged, or the outdoor unit (ODU) control board is faulty.
High Pressure Switch Open Event 31
The high pressure switch has opened, indicating a high pressure event within the system. The system will attempt to self-mitigate. Persistent high pressure conditions will lead to a lockout (Error Code 84). The system will reset after 15 minutes.
Low Pressure Trip Event 32
The system has detected a low pressure event. It will attempt to self-mitigate. Persistent low pressure conditions will lead to a lockout (Error Code 83). The system will reset after 15 minutes.
Compressor Winding Fault 45
A fault has been detected in the compressor windings, specifically indicating a grounded compressor. This suggests internal damage to the compressor. The system will reset after 15 minutes.
Brownout Event 46
The system has experienced a brownout event due to low line voltages. The unit will revert to a 5-minute cycle delay to protect components. This may indicate an issue with your power supply.
Lost Inverter Communications Lockout 48
The system is locked out for 120 minutes (2 hours) due to persistent loss of communication with the inverter. This can stem from loose or damaged harnesses, contactor issues, or faulty ODU control or inverter drive components.
230VAC Dropout Reset Event 49
The 230VAC contactor has momentarily dropped out. This could be due to wiring issues, voltage glitches, or a damaged inverter drive. The system will revert to a 5-minute cycle delay.
Fault 53 — Outdoor Air Temp Sensor Fault
The Outdoor Air Temperature (OAT) sensor is reporting a fault. This can be due to a disconnected, broken, or damaged sensor or wiring.
Fault 54 — Suction Temp Sensor Fault
The Suction Temperature (OST) sensor is reporting a fault. This can be due to a disconnected, broken, or damaged sensor or wiring, or incorrect sensor placement.
Coil Temp Sensor Fault 55
A fault has been detected with the coil temperature sensor. This could be due to a disconnected harness, a broken wire, an improperly attached sensor, a damaged sensor, or hardware damage to the outdoor unit (ODU) control.
OAT-OCT Thermistor Out of Range Event 56
The Outdoor Air Thermistor (OAT) or Outdoor Coil Thermistor (OCT) readings are outside their expected range. This is often caused by improper sensor installation or placement, such as the sensor body touching sheet metal.
Suction Pressure Sensor Fault 57
A fault has been detected with the suction pressure sensor. This could be caused by a disconnected harness, broken wire, an electrical short, or heat damage during brazing. The system will reset after 15 minutes.
Lost Inverter Communications Event 58
Communication has been lost between the outdoor unit (ODU) circuit board and the inverter. The system will attempt to self-mitigate. Persistent conditions will lead to lockout (Error Code 48). The system will reset after 10 minutes.
Compressor Scroll Temp Out of Range Event 59
The compressor scroll temperature is outside its normal operating range. This can be caused by various system issues or restrictions. The system will reset after 15 minutes.
Compressor No Start Event 62
The compressor is unable to start. This may be due to a high pressure differential between the high and low sides or mechanical damage to the compressor. The system will retry to start after 15 minutes.
Compressor Sump Heating Active Event 68
The system is currently warming up the compressor sump temperature. This is a normal operation and typically takes up to 2 hours. Secondary heat might be requested if necessary during this period.
Inverter Internal Fault 69
An internal fault has occurred within the inverter. This could be caused by noisy line voltage, a short circuit in the system, or a damaged inverter. The system will reset after 15 minutes.
Compressor Motor Temp Out of Range Event 71
The compressor motor temperature is outside its normal operating range. This is most likely due to a shorted sensor circuit. The system will reset after 5 minutes.
Suction Over Temp Event 72
The system has detected a high suction gas temperature. It will attempt to recover from current spikes and self-correct. Persistent over current trips will eventually lead to Error 82 'Suction Over Temp Lockout'. The system will reset after 15 minutes.
Inverter Temp Out of Range Event 75
The inverter temperature is outside its operating limits. The system will try to ride through temperature spikes and self-recover. Persistent over current trips will lead to Error 88 'Inverter Temp Lockout'. The system will reset after 15 minutes.
Inverter Over Current Event 77
High current spikes have been measured by the inverter drive. The system will try to ride through these spikes and self-recover. Persistent over current trips will lead to Error 95 'High Current Lockout'. The system will reset after 15 minutes.
Compressor No Pump Event 79
The compressor is not pumping. This can occur if the inverter output leads to the compressor are miswired, causing the compressor to run backward, or if the leads are not properly attached. The system will reset after 5 minutes.
Suction Over Temp Lockout 82
The system is locked out for 4 hours due to persistent high suction gas temperature. Common causes include an overcharge of refrigerant, high load conditions, or an improperly matched system. This is a protective measure.
Low Pressure Lockout for 4 Hours 83
The system is locked out for 4 hours due to persistent low pressure events. This can be caused by cooling in low ambient conditions, an undercharged system, insufficient indoor airflow, or closed service valves.
High Pressure Lockout for 4 Hours 84
The system is locked out for 4 hours due to persistent high pressure events. This can be caused by various factors including an overcharged system, airflow restrictions, closed service valves, or a faulty high pressure switch.
Error 85 — Compressor Temp Lockout
The system has entered a lockout state due to the compressor temperature being out of range multiple times (Error 59 or 71). The unit will attempt to ride through current spikes and self-recover, but persistent issues lead to this lockout.
Error 86 — Compressor Temp Sensor Fault (Software Version 5 and earlier)
A fault with the compressor temperature sensor has been detected. This can be due to a disconnected, improperly seated, or damaged sensor harness or the sensor itself. (Applies to software version 5 and earlier)
Error 86 — Inverter Cable Fault (Software Version 9 and later)
A fault with the inverter cable has been detected. This can be due to loose input power wires or a loose communication harness between the inverter and the circuit board. (Applies to software version 9 and later)
Error 88 — Inverter Temp Lockout
The system has entered a lockout state because the inverter temperature limits were exceeded multiple times (Error 75). This can be due to blocked heat exchangers, low airflow, or operation outside normal ranges.
Error 91 — Inverter VDC-OUT Over Voltage Event
The inverter drive has measured high DC voltage spikes. The system will attempt to ride through these spikes and self-recover.
Error 92 — Inverter VDC-OUT Under Voltage Event
The inverter drive has measured low DC voltage dropouts. The system will attempt to ride through these dropouts and self-recover.
Error 93 — 230VAC Under Voltage Event
The inverter drive has measured low AC voltage dropouts (230VAC). The system will try to ride through these dropouts and self-recover.
Error 94 — 230VAC Over Voltage Event
The inverter drive has measured high AC voltage spikes (230VAC). The system will try to ride through these spikes and self-recover.
Error 95 — High Current Lockout
The system has entered a lockout state due to high current. This can be caused by high supply line voltage, storm weather, loose wiring, incorrect compressor grounding, or inverter/compressor damage.
Error 99 — High Torque Lockout
The system has entered a lockout state due to high torque. This can be caused by various factors including operating outside normal ranges, restrictions, overcharge, non-condensibles, or issues with service valves or airflow.
Amber LED Continuous Flash — Emergency Mode (No Infinity Thermostat)
The Amber LED is continuously flashing, indicating the system is operating in Emergency Mode. This occurs when a regular thermostat is used instead of an Infinity User Interface, limiting the system to nominal (fixed speed) capacity.
Amber LED Solid ON — Standby/Charging
The Amber LED is continuously on, indicating that the system is in Standby/Charging mode. This is a normal operating status and does not require troubleshooting.