Grundfos ALPHA3 Pump

22 fault codes documented

157

Real-time clock out of order (157) - Internal clock malfunction

The pump's internal real-time clock is not functioning correctly. While this does not affect immediate pump operation, it will impact any scheduled operations that rely on the clock.

40, 75

Undervoltage (40, 75) - Supply voltage is too low

The electrical supply voltage to the pump is below the specified operating range. This alarm prevents the pump from functioning correctly or starting.

43

Turbine operation (43) - Other water sources are flowing through the stopped pump

The pump is detecting water flow through it even when it is switched off and stopped. This indicates that other pumps or system sources are causing unwanted circulation through the unit.

51

Blocked motor (51) - Pump cannot start due to blockage

The pump's motor is blocked, preventing it from starting. This is an alarm condition that will appear on the Grundfos GO Remote app and prevent normal operation.

57

Dry running (57) - Water is missing or system pressure is too low

The pump is running without sufficient liquid or the system pressure is below the required minimum. This is a protective measure to prevent pump damage, but it halts normal operation.

72, 76, 85

Internal fault (72, 76, 85) - Pump has an internal malfunction

The pump has detected a critical internal fault, indicated by alarm codes 72, 76, or 85. This issue prevents the pump from operating correctly and requires attention.

74

Overvoltage (74) - Supply voltage is too high

The electrical supply voltage to the pump is exceeding the specified operating range. This alarm indicates a potential risk of damage to the pump's electronic components.

84

Internal fault (84) - Pump has a minor internal malfunction (warning)

The pump has detected a minor internal fault, indicated by warning code 84. Normal pump operation might not be immediately affected, but it signals a potential developing issue that should be monitored.

Blown fuse

Not operating - A fuse in the installation is blown

The pump is not receiving power and is consequently not operating because a fuse in the electrical installation has blown.

Bluetooth disconnect

Bluetooth disconnect - App loses connection to pump

The Grundfos GO Balance app disconnects from the ALPHA3 pump. This often occurs when the Bluetooth signal becomes too weak, especially when moving the smart device across different rooms during use.

Firmware update fails

Firmware update fails - Smart device not ready

The Grundfos GO Remote app cannot complete a firmware update. This can happen if your smart device does not meet the necessary conditions for the update process, such as having low battery or being out of range.

Hot pump housing

Hot pump housing - Surface is scalding hot

The housing of the Grundfos ALPHA3 pump becomes very hot to the touch. This condition is usually caused by the liquid being Pumpd, which may be scalding hot.

Insufficient heat

Insufficient heat - The pump's performance is too low

The heating system is not providing enough heat, indicating that the pump is not circulating water effectively or at the required rate.

Product damaged

Product damaged - Pump or components are visibly broken

The Grundfos ALPHA3 pump or its components show signs of physical damage. Operating a damaged product can be unsafe and may lead to serious injury, including electric shock.

Pump defective

Not operating - The pump is defective

The pump is not operating, and other common causes like power supply issues (blown fuse, tripped breaker) have been ruled out, indicating an internal defect.

Pump noise (air)

Noise in the pump - There is air trapped inside the pump

The pump itself is making noise, such as rattling or gurgling, due to trapped air pockets inside its casing or impeller.

Pump noise (low inlet pressure)

Noise in the pump - The pump's inlet pressure is too low

The pump is generating noise, often a grinding or cavitation sound, because the water pressure at its inlet is below the recommended minimum level.

Red LED flashes

Red LED flashes - Indicates an alarm condition

The red LED on the pump's operating panel is flashing. This signals that a critical alarm has been detected, indicating a fault that prevents the pump from operating properly.

System noise (air)

Noise in the system - There is air trapped in the heating system

Audible noise, such as gurgling or bubbling, is present in the heating system pipes, indicating the presence of air pockets.

System noise (high flow)

Noise in the system - The water flow rate is too high

Audible noise in the system pipes is caused by excessive water flow, which can lead to turbulence, cavitation, or pipe vibrations.

Tripped breaker

Not operating - Circuit breaker has tripped

The pump is not receiving power and is not operating because its associated current-operated or voltage-operated circuit breaker has tripped, interrupting the electrical supply.

Yellow LED solid

Yellow LED permanently on - Indicates a warning condition

The yellow LED on the pump's operating panel is continuously lit. This signals that a warning has been detected, indicating an issue that may affect performance but typically doesn't stop pump operation immediately.