Product damaged - Pump or components are visibly broken

What does Product damaged mean?

The Grundfos ALPHA3 pump or its components show signs of physical damage. Operating a damaged product can be unsafe and may lead to serious injury, including electric shock.

• Physical impact or stress to the pump.
• Wear and tear leading to breakage of components.
• Improper handling during installation or service.

Click steps to track your progress.

1. 1

   Immediately switch off the power supply to the pump at the main breaker.

2. 2

   Unplug the pump from its power source if it is safe to do so.

3. 3

   Do not attempt to repair or operate a visibly damaged product.

4. 4

   Contact Grundfos or an authorised service workshop for proper repair or replacement.