Bluetooth disconnect - App loses connection to pump

What does Bluetooth disconnect mean?

The Grundfos GO Balance app disconnects from the ALPHA3 pump. This often occurs when the Bluetooth signal becomes too weak, especially when moving the smart device across different rooms during use.

• Weak Bluetooth signal between the smart device and the pump.

Click steps to track your progress.

1. 1

   Move your smart device closer to the Grundfos ALPHA3 pump to strengthen the Bluetooth signal.

2. 2

   Avoid moving too far from the pump while using the app for balancing or settings.

3. 3

   If you need to move between rooms, consider using an ALPHA Reader as a Bluetooth extender to maintain connection.