Gorenje Washing Machines
72 fault codes documented
Display shows '180 V > U > 260 V' — Extended voltage fluctuation detected
The system has detected a prolonged period of voltage either below 180V or above 260V. This can affect Washing Machine operation and indicates an issue with the electrical supply.
Acoustic signal & TIME REMAINING flashes three times — Washing Machine door open
After pressing the START/PAUSE button, an acoustic signal sounds, and the 'TIME REMAINING' display flashes three times, indicating the Washing Machine door is not closed or not closed tightly.
Alternating symbols on display — Power supply failure during program
The washing program was interrupted due to a power supply failure. Upon completion of the cycle, these symbols will alternate on the display to inform the user about the event and its effect on the program.
Anticrease function active — / alternates on display
The Anticrease function, which was selected as part of the washing program, is currently active and in progress. The display unit will show the 'Anticrease' and 'infinity' symbols alternating to indicate this status.
Washing Machine will not start - Delayed start function active
The Washing Machine is not starting immediately because the delayed start function has been selected, and it is waiting for the set time to begin.
Display symbol for water drain alert — Reduced water flow during pumping
An alert indicating reduced water flow during the pumping stage of the washing cycle. This suggests a blockage or issue with the drainage system.
Door lock error — Door not closed or locked properly
The Washing Machine door is not securely closed or locked, preventing the program from starting. An acoustic signal after pressing the Start/Pause button confirms this issue.
Washing Machine will not start - Door not properly closed
The Washing Machine will not start because the door is not securely closed and latched, which is a safety mechanism.
Preparation for unlocking the door — Signal lights flash on display
The Washing Machine is currently undergoing a process to prepare for unlocking the door. Signal lights will flash on the display unit, and water is being drained to ensure the door can open safely.
Warning - Drum cleaning program recommended
A warning indicating that the drum cleaning program should be run. This program helps remove detergent residue and bacteria, and is recommended at least once a month or when the warning appears.
E:XX on display — General error
The Washing Machine displays a general error code, indicating an irregularity in operation. These errors can sometimes be caused by disturbances from the environment, such as power grid fluctuations.
Error E0 - Incorrect settings
The Washing Machine has detected an issue with the program settings that prevents it from operating correctly.
Error E1 - Temperature sensor failure or inlet water too cold
The appliance has detected a problem with the temperature sensor, or the incoming water temperature is too low for the selected program.
Error E2 - Door cannot be closed
The Washing Machine door cannot be closed, which prevents the wash program from starting. This may indicate an obstruction or a lock malfunction.
Error E3 - Water filling error
The Washing Machine is unable to fill with water, which means the program cannot proceed.
Error E6 - Water heating error
The appliance has detected a problem with heating the water to the required temperature for the selected wash program.
Error E7.1 - Reduced water flow during pumping stage
The Washing Machine detected reduced water flow while attempting to pump out water, indicating a drainage issue.
Error E7.2 - Excessive detergent and foaming
Too much detergent was used in the wash cycle, causing an excessive amount of foam to form in the drum, which can interfere with the draining process.
Error E9 / E9.1 - Water leak detected
The Washing Machine has detected a water leak in its vicinity, which can cause system interruption and prevent further operation.
Error E10 / E10.1 - Water level sensor error
The water level sensor is reporting an error, or the water level in the drum exceeds a certain threshold. The washing program will be interrupted and water will be Pumpd out.
Error E11 - Overflow detected
The Washing Machine has detected that the water level in the drum is too high and continues to add water, indicating a serious overfill condition.
Error E12 - Motor or motor control error
A problem has been detected with the Washing Machine's motor or its electronic control system.
Error E13 - Unevenly distributed laundry
The laundry inside the drum is unevenly distributed, causing an imbalance during the spin cycle that can prevent the program from continuing.
Error E22 / E22.1 - Door cannot be locked
The Washing Machine door is closed but the locking mechanism is failing to engage, preventing the start of a wash cycle.
Error E23 / E23.1 - Door cannot be unlocked
The Washing Machine door is closed and locked, but the unlocking mechanism is failing, preventing access to the drum.
Error E24 - Door lock error during unlocking
A general error related to the door lock mechanism during the unlocking process, preventing the door from opening.
Error E26 - Door lock exceeded current
The door locking mechanism has drawn too much electrical current, which indicates a potential electrical issue or malfunction within the lock system.
Error E36 - User interface and main control unit communication error
There is a communication problem between the Washing Machine's user interface (UI) and the main power control unit (PMCU), preventing proper operation.
Error E37 - Control unit software incompatibility
The software versions of the Power Control Unit (PMCU) and User Interface (UI) are not compatible, which can occur after an update or component replacement.
Warning E40 - Extended voltage fluctuation (180V > U > 260V)
The Washing Machine detected a prolonged voltage outside the normal operating range (below 180V or above 260V), which can affect its operation and potentially cause damage.
Excessive amount of detergent — Excessive foaming in drum
Too much detergent has been used, causing an excessive amount of foam to build up inside the Washing Machine drum. This can hinder washing performance and potentially trigger errors.
F:XX Fault Code on Display - General malfunction
The Washing Machine has detected an abnormality during its operation and displays a fault code, such as 'F:XX', on the screen. This fault message will remain visible until the machine is turned off.
F1 - Temperature sensor circuit open or short circuit (WA-series)
An electrical fault (open or short circuit) has been detected in the temperature sensor's power supply. The washing program will complete without heating water when this error occurs.
F2 - Water fill level not reached in time (WA-series)
The Washing Machine has failed to reach the required water level within the specified time during the filling process. This indicates a problem with water supply or sensing.
F3 - Water intake time exceeded
The Washing Machine is taking too long to fill with water. This can happen if the water supply is restricted or if there's a problem with the filling system.
F4 - Water heating failure (WA-series)
The Washing Machine is unable to heat the water to the programmed temperature within the allotted time. This indicates a problem with the heating system.
F5 - Water not draining or tank not emptying (WA-series)
The Washing Machine is failing to drain water completely or within the expected time. This indicates a blockage or issue with the drain pump or level sensor.
F6 - Water heating time exceeded
The Washing Machine is taking too long to heat the water to the desired temperature. This indicates a potential issue with the heating element or related components.
F7 - Water drain time exceeded
The Washing Machine is unable to drain the water within the expected time frame. This suggests a blockage or problem with the drainage system.
F8 - Motor not reaching set speed
The Washing Machine's motor is not able to achieve the programmed speed. This can impact washing and spinning performance.
F9 - Water leakage detected
The Washing Machine has detected water leaking. This is a critical error to prevent water damage to your home.
F31 - Tachogenerator problem (WA-series)
The electronic controller is not receiving proper control signals from the tachogenerator. This component monitors the motor's speed, so its malfunction affects drum rotation.
F32 - Defective drive motor control circuit (WA-series)
There is a fault within the electronic control unit of the drive motor or a specific component (triac) within it. This directly impacts the motor's ability to operate correctly.
F41 - Water temperature too high (WA-series)
The Washing Machine has detected that the water temperature in the tank is exceeding safe or programmed levels. This can be caused by a fault in the control system.
F43 - Rapid water temperature increase (WA-series)
The Washing Machine has detected that the water temperature is increasing too rapidly in the tank. This might be due to a low water level or a system leak, causing concentrated heating.
F61 - Low drum spin speed (WA-series)
The Washing Machine's drum is not rotating at the expected speed during the spin cycle. This can leave laundry excessively wet after the wash.
F63 - Communication error between control units (WA-series)
The main electronic controller is unable to communicate with the drive motor's electronic control unit. This communication breakdown prevents the motor from operating correctly.
Factory reset — Display shows symbol
The Washing Machine's display shows the 'double-arrow' symbol, indicating it is in a state ready to perform a factory reset. This action will delete all user-defined settings and saved programs.
Function button flashes & beeps — Setting not available
When a setting or additional function cannot be selected with the current program, its corresponding button will not light up and will flash with an acoustic signal if pressed.
Washing Machine door does not open - Water level too high
The Washing Machine door will not open because the water level inside the drum is too high, preventing safe access.
Washing Machine door does not open - Water temperature too high
The Washing Machine door will not open because the water temperature inside the drum is too high, preventing safe access.
Incorrect settings — Program not running correctly
The Washing Machine is not operating as expected due to incorrect program settings. This indicates a general malfunction related to user-selected options.
"Lack of detergent or softener" prompt on screen - Auto Dosing needs refill
The Washing Machine's display shows a prompt indicating that there is an insufficient amount of detergent or softener. This occurs when the Auto Dosing function is enabled and the dispensers need to be refilled.
Washing Machine will not start - No voltage in power outlet
The Washing Machine is not receiving power because the electrical outlet it is plugged into is not live.
No specific display code — Water overflow
The water level in the drum has exceeded a safe limit. The program will interrupt, and water will be Pumpd out. If water continues to add, the tap must be closed immediately.
Noise and vibration — Appliance not level or laundry unevenly distributed
The Washing Machine is making excessive noise and vibrating during operation. This is often caused by the appliance not being properly leveled or by an uneven distribution of laundry in the drum, which can activate the stability control system (UKS).
Prompt tone and fault message - Partial abnormality detected
When the Washing Machine malfunctions with a 'partial abnormality', the current program will be interrupted. You will hear a prompt tone to alert you, and a fault message will be shown on the screen.
Phase current exceeded — Current too high, program stopped
The Washing Machine has detected that the phase current in one of its electrical phases has exceeded the allowed limit, causing the machine to stop operation. This can be related to the motor's load.
Phase current exceeded – Operation disabled due to high current
The Washing Machine has detected an exceeded phase current and has disabled its operation. This indicates an electrical fault that stops the washing program.
Power supply failure — Program interrupted, then resumed, / alternates
The washing program was interrupted due to a power supply failure. When power is restored, the program resumes from the point of interruption. After the washing cycle completes, the display shows / alternating to inform the user about the power failure and its effect.
Rotor blocked — Motor unable to rotate
The Washing Machine motor is unable to rotate, which prevents the program from operating normally. This is usually caused by a mechanical obstruction in or around the drum.
Washing Machine standing by — Ready to resume, Start/Pause flashes
The Washing Machine is currently in a standby state, waiting for user input to resume the washing program. The display shows the time remaining until the end of the wash, and the Start/Pause button flashes.
Selection not possible — Symbol flashes twice and acoustic signal sounds
When attempting to select a washing mode or stain removal option, the corresponding symbol flashes twice and an acoustic signal sounds. This indicates that the selection is not possible at that moment.
Temperature sensor error — Water inlet too cold
The Washing Machine has detected that the incoming water is too cold, which can affect the wash program's effectiveness. This might point to an issue with the temperature sensor or the water supply itself.
Water drain system alert — Reduced water flow, / alternates on display
After the washing program is complete, the display alternates between the 'water drop' and 'exclamation' symbols. This is a warning indicating that there was reduced water flow during the pumping (draining) stage.
Water draining error — Water not draining correctly
The Washing Machine is unable to drain water or is draining incorrectly. This can lead to standing water in the drum or incomplete cycles.
Water filling error — Water not filling correctly
The Washing Machine is unable to fill with water or is filling incorrectly. This can be due to issues with the water supply, filters, or hose connections.
Water heating error — Water not heating properly
The Washing Machine is failing to heat the water to the required temperature during the wash cycle. This can impact the effectiveness of the washing program.
Water remaining in the Washing Machine after a power outage
If a power failure occurs during a wash cycle, the program will be interrupted. While the program typically resumes when power is restored, if water remains in the drum after the outage, you must not open the door before manually draining the water.
Water leak detected — Water in the appliance area
The Washing Machine has detected water leaking in its immediate vicinity, which typically causes it to stop operation. It is important to inspect the appliance for visible signs of a leak.
Water level sensor error — Problem with water level detection
The Washing Machine is reporting an issue with its internal water level sensor. This can lead to incorrect water filling or draining, affecting program execution.
Water overflow — Water level in drum exceeds limit
The water in the drum has exceeded a safe level, causing the washing program to be interrupted. The Washing Machine will activate its pump to remove the excess water.