Gorenje · Washing Machines
The Washing Machine door will not open because the water level inside the drum is too high, preventing safe access.
Click steps to track your progress.
Drain the water using the 'Drain' program or the 'Spinning' program.
Wait for the program to complete and the drum to be empty.
If you still cannot open the door, consult the emergency door opening instructions (see chapter 'Errors: what to do? / Manual opening of Washing Machine door').