Rotor blocked — Motor unable to rotate

What does Rotor blocked mean?

The Washing Machine motor is unable to rotate, which prevents the program from operating normally. This is usually caused by a mechanical obstruction in or around the drum.

• An object is inside the drum, blocking rotation.
• A piece of laundry is trapped and obstructing the drum's movement.
• Faulty motor or drive assembly.

Click steps to track your progress.

1. 1

   Switch off the Washing Machine.

2. 2

   Check whether the drum is mechanically blocked by an object or trapped piece of laundry.

3. 3

   Carefully remove any obstruction found.

4. 4

   Turn the machine back on and start the program.

5. 5

   If the error occurs again, the motor or drive assembly may be faulty; call a service technician.