Door lock error — Door not closed or locked properly

What does Door lock error mean?

The Washing Machine door is not securely closed or locked, preventing the program from starting. An acoustic signal after pressing the Start/Pause button confirms this issue.

• Washing Machine door is not fully pushed shut.
• Obstruction preventing the door from closing completely.
• Faulty door lock mechanism.

Click steps to track your progress.

1. 1

   Make sure the Washing Machine door is completely closed, pushing it firmly until it clicks.

2. 2

   If you hear an acoustic signal after pressing the Start/Pause button, re-close the Washing Machine door.

3. 3

   Unplug the power cord from the outlet, wait a few seconds, then plug it back in and switch on the Washing Machine.

4. 4

   If the error reoccurs, call a service technician.