Whirlpool Smart All-in-One Washer Dryer

46 fault codes documented

Display off

Display does not turn on

The washer/dryer display remains off, indicating no power or a control issue.

Door Won't Lock

Door Won’t Lock - Washer/dryer door fails to secure

The washer/dryer door does not lock properly, which prevents the appliance from starting a cycle for safety reasons.

Door Won't Unlock

Door Won’t Unlock - Washer/dryer door remains locked

The washer/dryer door remains locked even after a cycle has finished or when the appliance is powered off, preventing you from accessing the drum.

F0E1

F0E1 — Load in drum during Clean Washer cycle

The washer/dryer detected laundry or other items inside the drum while attempting to run a Clean Washer cycle.

F0E2

F0E2 — Excessive suds detected (Oversuds)

The washer/dryer has detected too many suds. It will attempt to reduce the suds level, but if unsuccessful, it indicates a problem with detergent usage or water level sensing.

F0E3

F0E3 — High temperature error during dry cycle (No air flow)

The washer/dryer detected an abnormally high temperature during a dry cycle, suggesting the dryer fan is not working correctly or there's insufficient airflow.

F0E4

F0E4 — High temperature error during wash cycle

The washer/dryer detected that the wash water temperature is too hot. This could be due to incorrect water hose connections or a sensor malfunction.

F0E5

F0E5 — Off balance load

The washer/dryer detected that the laundry load is unbalanced or too large, which can prevent proper spinning and washing.

F1E2

F1E2 — MCU over- or under-voltage error

The Motor Control Unit (MCU) detected an electrical voltage that is outside its normal operating range, indicating an internal malfunction.

F1E4

F1E4 — Main relay open or shorted

There is an issue with the main relay, a critical electrical component that controls power flow within the appliance.

F3E1

F3E1 — Water level sensor error

This error code indicates that the washer-dryer is experiencing an issue with its water level sensor or the associated pressure switch system. The appliance may not be able to accurately detect the water level inside the tub.

F3E2

F3E2 — Wash NTC open or shorted

An issue has been detected with the Wash NTC (Negative Temperature Coefficient) thermistor, which is the sensor that monitors the wash water temperature.

F3E3

F3E3 - Dry thermistor sensor error

This error indicates a problem with the thermistor sensor in the dryer, which measures temperature. It could be open or shorted, meaning it is not sensing temperature correctly.

F4E1

F4E1 - Wash heater relay error

This error suggests an issue with the relay that controls the wash heating element. The washer may not be able to heat water correctly.

F4E2

F4E2 - Dry heater relay error

This error indicates a problem with the relay that controls the dry heating element. The dryer may not be able to generate heat for drying.

F4E3

F4E3 - Dry fan motor error

This error means there is an issue with the motor that operates the dryer fan. The fan might not be spinning, which affects drying performance and could cause overheating.

F5E1

F5E1 - Door switch error

This error indicates a problem with the door switch, which tells the appliance if the door is closed and locked. The washer/dryer might not start or stop mid-cycle if it thinks the door is not secure.

F5E2

F5E2 - Door lock failure

This error occurs when the door locking mechanism fails to engage properly. The washer/dryer will not operate if the door cannot be locked for safety.

F5E3

F5E3 - Door unlock failure

This error means the door locking mechanism failed to disengage. The door may remain locked even after a cycle finishes, preventing you from opening it.

F5E4

F5E4 - Door not opened between cycles

This error indicates that the washer/dryer door was not opened between cycles. The appliance expects the door to be opened and closed to prepare for the next load.

F6E1

F6E1 - Internal communication error (Appliance to Motor Control)

This error means the main control unit (ACU) is not communicating with the motor control unit (MCU). This can prevent the motor from operating.

F6E2

F6E2 - Internal communication error (Appliance to User Interface)

This error indicates a loss of communication between the main control unit (ACU) and the Human Machine Interface (HMI), which is your control panel. The display may be blank or unresponsive.

F6E3

F6E3 - Unknown cycle identification error

This error suggests that the appliance has encountered an unrecognized cycle program or setting. This might happen due to a software glitch or an issue with the main control unit.

F7E2

F7E2 - Motor Control Unit overheating

This error means the Motor Control Unit (MCU) has detected an excessively high temperature. This could be due to a motor working too hard or airflow issues.

F7E3

F7E3 - Motor Control Unit over current or internal failure

This error indicates that the Motor Control Unit (MCU) has detected too much electrical current flowing, or an internal fault. This can prevent the motor from operating correctly.

F7E4

F7E4 - Motor disconnected

This error means the main control unit (ACU) has detected that the motor is not connected or there is an issue with its electrical connection. The motor will not run.

F7E8

F7E8 - Motor overheating

This error indicates that the washer/dryer motor has become too hot. This could be caused by an obstruction or the motor working too hard.

F7E9

F7E9 - Motor locked

This error means the motor's rotor is unable to turn, indicating a blockage or a motor malfunction. The drum will not spin.

F8E1

F8E1 - Water inlet valve error or fill timeout

This error occurs when the appliance takes too long to fill with water, suggesting a problem with the water supply or the inlet valve.

F8E3

F8E3 - Water overflow detected

This error indicates that the appliance has detected too much water, potentially leading to an overflow. This is a safety feature to prevent flooding.

F9E1

F9E1 - Long drain or drain timeout

This error indicates that the appliance is taking too long to drain water. This can prevent the cycle from completing or moving to the spin phase.

HMI No Select

Control Panel Won’t Accept Selections - Buttons not responding

The control panel (Human-Machine Interface) is not responding when you try to select cycles or options, making it impossible to operate the machine.

Invalid Keypress

"Invalid Keypress" sound - Button pressed with no cycle ready

You will hear this sound if you touch the Download & Go button when there isn't a Specialty Cycle or My Cycle ready for selection in the app. The indicator above the button will not be lit.

Issue Alert

Issue Alert - Push notification for a problem

The washer/dryer can send a push notification to your smartphone via the Whirlpool app if a problem occurs, offering guidance for simple fixes through videos and step-by-step instructions.

No Power

Won’t Power Up - No operation, keypad response, or display

The washer/dryer is completely unresponsive, with no lights on the display or control panel, and no reaction to button presses.

No display/No sound

Control panel display not on or no sound

This indicates a complete lack of power or communication to the Human Machine Interface (HMI), which is your control panel. The display will be blank and the appliance will not make any sounds.

Remote Start cancelled

Remote Start cancelled - Appliance interacted with

Any interaction with the washer/dryer itself after Remote Start has been set will cancel the remote start. This includes opening the door or adjusting cycle settings.

Unable to enter Service Diagnostic Mode

Display is on, but cannot enter Service Diagnostic Mode

The washer/dryer display is active, but the sequence to enter Service Diagnostic Mode does not work.

Wi-Fi blinks rapidly, then off

Wi-Fi status indicator blinks rapidly then turns off — Washer/dryer doesn't connect to Wi-Fi

After attempting to connect for 2 minutes, the Wi-Fi status indicator blinks quickly for 2 seconds and then switches off, meaning the connection attempt failed.

WiFi ON, App/Smart Grid NO

WiFi ON, App or Smart Grid functions not working - Connected to WiFi but app features fail

The WiFi icon is on, indicating a connection to your home WiFi router, but the Whirlpool™ app or Smart Grid functions are not working as expected. The blue Smart Grid icon may be blinking.

WiFi icon blinking slowly

WiFi icon blinking slowly - Washer/dryer attempting to connect to WiFi

The WiFi icon is blinking slowly, indicating that your washer/dryer is currently in the process of attempting to connect to your home WiFi router.

WiFi icon is OFF

WiFi icon is OFF - Washer/dryer not connected to home WiFi

The WiFi icon on the control panel is off, indicating that your washer/dryer is not connected to your home WiFi router. This prevents access to smart features.

WiFi icon not light

WiFi icon does not light - Washer/dryer unable to initiate WiFi connection

After pressing the Connect button, the WiFi icon does not light up at all. This suggests a potential issue with the washer/dryer's internal connectivity components.

WiFi indicator blink and off

Remote Start not set - No WiFi connection

If there is no WiFi connection available, the Remote Start feature cannot be set. The WiFi indicator will blink for 2 seconds and then turn off to signal this issue.

Won't Dispense

Won’t Dispense - Detergent or fabric softener not dispensed

The washer/dryer fails to dispense detergent, fabric softener, or other additives from the dispenser drawer during a wash cycle.

Won't Start

Won’t Start Cycle - No response when START button is pressed

The washer/dryer does not begin a cycle when you press the START button, and there is no visible response from the appliance.