WiFi icon is OFF - Washer/dryer not connected to home WiFi

What does WiFi icon is OFF mean?

The WiFi icon on the control panel is off, indicating that your washer/dryer is not connected to your home WiFi router. This prevents access to smart features.

• The washer/dryer may be in standby mode.
• The washer/dryer has never been connected to the home WiFi router.
• The washer/dryer WiFi is currently off, even if previously connected.
• Lost connection to the home WiFi router.
• Weak signal strength or signal interference between the washer/dryer and router.

Click steps to track your progress.

1. 1

   Touch the POWER button on the washer/dryer and observe indicators; all lights are off when in standby mode.

2. 2

   If never connected, refer to the 'Connectivity Guide' in the manual (pages 5-3 & 5-4) to set up the initial connection.

3. 3

   If previously connected, press the CONNECT button; the WiFi icon should blink while attempting to connect (this may take up to 2 minutes).

4. 4

   Check whether your home WiFi router is on and working correctly with other devices in your home.

5. 5

   Try to place your wireless router closer to the washer/dryer, or consider installing a WiFi range extender to improve signal strength.