Mitsubishi Electric MSZ-AP Air Conditioners

87 fault codes documented

3 Min Restart Delay

Unit cannot be operated for about 3 minutes after restart - Microprocessor protection

After restarting, the unit intentionally delays operation for approximately 3 minutes. This is a built-in protective measure controlled by the microprocessor.

3 Short Beeps

3 short beeps from indoor unit - Weekly timer setting failed

When attempting to transmit weekly timer settings from the remote controller to the indoor unit, three short beeps are heard. This indicates that the setting information was not successfully received by the indoor unit.

AP Mode activated

NET and MODE LEDs flashing (every 5 seconds) - Access Point Mode activated

The Wi-Fi interface has successfully entered Access Point Mode. Both the green NET LED and orange MODE LED will flash every 5 seconds, indicating it is broadcasting its own network.

Abnormal sound

Abnormal sound is heard — Unusual operating noise

The air conditioner is making unusual, loud, or abnormal sounds during operation, which may indicate a mechanical issue or internal malfunction.

Animals in outdoor unit

Outdoor unit malfunction — Caused by small animals

Small animals entering the outdoor unit and making contact with electrical parts inside can lead to various problems, including unit malfunctions, smoke emission, or even a risk of fire.

Auto Airflow Change

Airflow direction changes automatically, vane control disabled - Anti-condensation or defrosting

The horizontal vane's direction automatically adjusts, and manual adjustment with the remote controller is temporarily unavailable. This happens to prevent water condensation or during a heating defrost cycle.

Auto Restart Function

Unit starts automatically after power loss - Auto restart function

If the main power is turned off without first stopping the unit via the remote controller, and then turned back on, the unit will automatically resume operation in the same mode it was in before the power interruption.

Auto restart on power resumption

Unit starts automatically — After power interruption

The air conditioner is equipped with an auto restart function. If the power supply is interrupted (for example, during a blackout) while the unit is operating, it will automatically resume operation with the previous settings once power is restored. This is a designed feature, not a fault, unless unwanted.

Breaker trips

Breaker trips frequently — Electrical overload or fault

The electrical circuit breaker dedicated to the air conditioner repeatedly trips, cutting power to the unit. This suggests an electrical issue or an overload condition.

Burbling Sound

Burbling sound heard from unit - Drain hose air absorption

A 'burbling' or gurgling sound is heard coming from the unit.

Cracking Sound

Cracking sound heard from unit - Expansion/contraction of parts

A cracking noise is heard from the unit, typically intermittent during operation.

Dim Indicator, No Beep

Operation indicator lamp is dim and unit does not beep - NIGHT MODE activated

The operation indicator lamp on the indoor unit appears dim, and the unit does not produce beep sounds when operating (except for start or stop actions).

ERR Flashing NET Flashing (Router Fail, Indoor Connect)

ERR Orange Flashing, NET Green Flashing — Router connection failed, attempting indoor unit connection

The Wi-Fi interface is trying to establish a connection with the indoor unit while also failing to connect to your home Router, indicating a dual communication problem.

ERR Flashing NET OFF (Router Fail, Indoor Fail)

ERR Orange Flashing, NET Green OFF — Router and indoor unit connection failed

Both the connection to your Router and the connection to the indoor air conditioner unit have failed. This indicates a comprehensive communication issue for the Wi-Fi interface.

ERR Flashing NET ON (Router Fail, Indoor OK)

ERR Orange Flashing, NET Green ON — Router connection failed, but connected to indoor unit

The Wi-Fi interface failed to connect to your local Router, but it successfully established a connection with the indoor air conditioner unit. This indicates a network issue at the Router level.

ERR LED (Orange) solid

ERR LED (Orange) solid — Wi-Fi Network Error

The orange ERR LED on the Wi-Fi interface indicates a problem with the network connection or communication. The system may not be able to connect to the MELCloud service.

ERR ON NET Flashing (Server Fail, Indoor Connect)

ERR Orange ON, NET Green Flashing — Server connection failed, attempting indoor unit connection

The Wi-Fi interface failed to connect to the Mitsubishi Electric server and is currently attempting to establish a connection with the indoor air conditioner unit.

ERR ON NET Flashing (Server OK, Indoor Fail)

ERR Orange ON, NET Green Flashing — Server connected, but cannot connect to indoor unit

The Wi-Fi interface has successfully connected to the Mitsubishi Electric server but failed to establish a connection with the indoor air conditioner unit. This suggests an issue with local communication between the interface and the unit.

ERR ON NET OFF (Server Fail, Indoor Fail)

ERR Orange ON, NET Green OFF — Server and indoor unit connection failed

Both the connection to the Mitsubishi Electric server and the connection to the indoor air conditioner unit have failed. This indicates a complete communication breakdown.

ERR ON NET ON (Server Fail, Indoor OK)

ERR Orange ON, NET Green ON — Server connection failed, but connected to indoor unit

The Wi-Fi interface successfully connected to the indoor unit but failed to connect to the Mitsubishi Electric server. This suggests an internet, DNS, or server-side issue.

Firmware downloading

NET LED flashing (every second) - Firmware downloading

The Wi-Fi interface is currently downloading new firmware. The green NET LED will flash every second, indicating the download is in progress.

Firmware updating

ERR and NET LEDs flashing (every second) - Firmware updating

The Wi-Fi interface is currently updating its firmware. Both the orange ERR LED and green NET LED will flash every second during this process.

Heating Delay (Defrost)

Heating operation does not start immediately - Outdoor unit defrosting

When heating operation is selected, the unit does not start blowing warm air right away. There is a delay before warm air is discharged.

Heating Operation Pause (Defrost)

Heating operation stops for about 10 minutes - Outdoor unit defrosting

During heating operation, the unit may pause for up to 10 minutes. This is because the outdoor unit is undergoing a defrosting cycle to melt accumulated ice.

Hissing Sound

Hissing sound heard from unit - Refrigerant flow change

A hissing sound is occasionally heard from the unit during operation.

Horizontal Vane Stalled

Horizontal vane does not move - Vane position abnormal

The horizontal vane remains stationary or does not adjust its position as expected when commands are given.

Horizontal Vane Swing Pause

Horizontal vane swing operation pauses then restarts - Normal adjustment

The horizontal vane's swing motion temporarily stops for a short period and then resumes. This is a part of its normal operational sequence.

Indoor Unit Discoloration

Indoor unit discolors (turns yellow) over time - Normal aging

The plastic components of the indoor unit may gradually turn yellow or show other signs of discoloration over time.

Insufficient Cooling/Heating

Room cannot be cooled or heated sufficiently - Settings, cleanliness, or environment factors

The air conditioner is running, but the room is not reaching or maintaining the desired temperature effectively.

LED every 0.5 sec

ERR/NET LED flashes every 0.5 sec — Invalid IP address setting

The ERR or NET LED on the Wi-Fi interface is rapidly flashing (every 0.5 seconds), indicating a problem with the IP address configuration.

LED every 1 sec

ERR/NET LED flashes every second — Invalid DNS setting

The ERR or NET LED on the Wi-Fi interface is flashing once per second, signaling an issue with the DNS (Domain Name System) settings required for internet communication.

LED once every 5 sec

ERR/NET LED flashes once every 5 sec — Improper server communication

The ERR or NET LED flashes once, then pauses for 5 seconds, repeating the pattern. This means the Wi-Fi interface is connected to the server but not communicating properly or consistently.

LED twice every 5 sec

ERR/NET LED flashes twice every 5 sec — Not connected to server

The ERR or NET LED flashes two times, then pauses for 5 seconds, repeating the pattern. This indicates that the Wi-Fi interface is not connected to the Mitsubishi Electric server.

Loose power plug

Power plug loose or dirty — Risk of electric shock or fire

If the power supply plug is not fully inserted into the outlet or has dust, clogging, or loose parts, it can lead to electric shock or fire due to poor contact or electrical overheating.

Lower Vane Still in Swing

Lower horizontal vane does not move in SWING mode (COOL/DRY/FAN) - Normal operation

If the SWING function is selected while the unit is operating in COOL, DRY, or FAN mode, the lower horizontal vane will not move.

Mechanical Sound

Mechanical sound heard from indoor unit - Fan/compressor switching

A distinct mechanical noise is heard from the indoor unit during operation.

Mist Discharge

Mist discharged from indoor unit air outlet - Rapid cooling of moisture

Visible mist or vapor is coming out of the indoor unit's air outlet. This occurs when the cool air from the unit rapidly cools moisture in the room, causing it to condense into visible mist.

NET LED OFF

NET Green LED OFF — Wi-Fi interface failed to connect to the Router

The green NET LED on the Wi-Fi interface is off, indicating that it could not establish a connection with your home Wi-Fi Router. This points to a local network connectivity issue.

No remote control signal beep

No beep or 'beep beep' sound — Remote controller signal not received

When you operate the air conditioner using the remote controller, the indoor unit should emit a 'beep' or 'beep beep' sound to confirm that the signal has been received. If no sound is heard, the signal might not be reaching the unit.

Non-Operating Unit Warm/Water Sound

Non-operating indoor unit feels warm with water flow sound - Refrigerant flow

In a multi-system setup, an indoor unit that is not currently operating may feel slightly warm, and you might hear a sound similar to water flowing from it.

Normal Operation

NET and UNIT LEDs flashing (every 5 seconds) - Normal operation

The Wi-Fi interface is operating normally, successfully communicating with both the server and the indoor unit. Both the green NET and UNIT LEDs will flash every 5 seconds.

Operating during construction

Water leakage or dew scattering — Operating during construction/finishing work

Operating the air conditioner during interior construction, finishing work, or floor waxing can introduce volatile elements into the air. These elements may adhere inside the air conditioner, leading to unintended water leakage or the scattering of dew.

Operation indicator blinks 0.5s

Upper operation indicator blinks every 0.5 seconds — Indoor/outdoor unit mis-wiring

During a test run of the air conditioner, if the upper lamp of the operation indicator blinks approximately every 0.5 seconds, it signals a potential mis-wiring of the indoor/outdoor unit connecting wire (A). This specific blinking pattern indicates a wiring fault.

Operation lamp blinks

Operation indicator lamp blinks — Abnormal operation detected

The indicator light on the indoor air conditioner unit is blinking, signaling that there might be an issue or an abnormal operating condition. The specific meaning of the blinking pattern may vary.

Outdoor Fan Intermittent

Outdoor fan does not rotate or stops intermittently - Cooling capacity maintenance

The outdoor unit's fan may not rotate even when the compressor is running, or it may start and stop frequently during operation.

Outdoor LED Lit

Outdoor Control P.C. Board LED Solid Lit - Abnormal Communication or Not Connected

A solid lit LED on the outdoor control P.C. board indicates that communication between the indoor and outdoor units is abnormal or not connected. This can prevent the air conditioning system from operating correctly.

Outdoor Unit Water Leak

Water leaks from the outdoor unit - Condensation or defrost melt

Water is observed dripping or leaking from the outdoor unit, either from pipes or the unit's base.

Outdoor Unit White Smoke

White smoke discharged from outdoor unit - Defrosting vapor

Visible white smoke or vapor is coming from the outdoor unit during operation.

Radio/TV interference

Radio or TV reception interference — Air conditioner operating noise

The operation of the air conditioner causes static, picture distortion, or noise on nearby radio or television sets, suggesting electromagnetic interference.

Refrigerant leakage

Refrigerant leakage found — Gas leak detected

There is evidence of refrigerant leaking from the system. This can be indicated by a hissing sound, unusual smells, or visible oily residue near connections, leading to reduced cooling performance.

Remote Display Off/Dim

Remote controller display blank or dim - Batteries exhausted or incorrect polarity

The remote controller's display is not visible or is very faint, making it difficult to read or use.

Remote not received

Remote control signal not received — Interference from fluorescent lamps

The air conditioner does not respond to commands from the remote control, especially when electronic ON/OFF type fluorescent lamps (inverter-type) are used in the room.

Server/Unit Comm Established

NET LED flashing (variable) and UNIT LED flashing (every 5s) - Server and unit communicating

The Wi-Fi interface is actively communicating with the server (NET LED flashing every 0.5 or 1 second) and communicating with the indoor unit (UNIT LED flashing every 5 seconds). This is part of the normal operation or connection progress.

Server/Unit Comm Startup

NET and UNIT LEDs flashing (variable) - Server and unit communication starting

The Wi-Fi interface is communicating with the server and starting up communication with the indoor unit. NET and UNIT LEDs will flash either every 0.5 seconds (searching for server) or every second (registering info to server).

Static electricity damage

Wi-Fi interface damage — Due to static electricity

Static electricity discharged from a person's body can potentially damage the Wi-Fi interface unit when touching the indoor unit. This damage can lead to malfunctions of the Wi-Fi functionality.

Strange Air Smell

Air from indoor unit smells strange - Dirty filters or absorbed odors

The air blowing out of the indoor unit has an unusual or unpleasant odor.

Unit Auto Start/Stop

Unit starts or stops operation automatically - Weekly timer active

The air conditioner begins or ceases operation without any manual input from the user.

Unit Inoperable

Unit cannot be operated - No response or power

The indoor unit is not responding to controls or appears to have no power, preventing operation.

Unit Unresponsive to Remote

Indoor unit does not respond to remote control - Batteries, polarity, or interference

The indoor unit does not register commands sent from the remote controller, even when buttons are pressed.

Unit unresponsive

Unit Unresponsive - No Power or Major Internal Fault

The indoor unit does not respond to the remote controller, and the OPERATION INDICATOR lamp does not light up even when the EMERGENCY OPERATION switch is pressed. This indicates a fundamental power supply issue or a major fault within the indoor unit's main electronic control board or related components.

Upper lamp 14+ Blinks

Operation Indicator Lamp 14+ Blinks - Other Outdoor Unit Abnormality

The upper lamp of the indoor unit's Operation Indicator blinks fourteen or more times in a pattern. This is a general indicator for various other abnormalities within the outdoor unit that are not covered by the more specific error codes.

Upper lamp 2-time blink

Operation Indicator Lamp 2 Blinks - Room Temp / Indoor Coil Thermistor Trouble

The upper lamp of the indoor unit's Operation Indicator blinks twice in a pattern. This indicates a problem with either the room temperature thermistor or the indoor coil thermistor, which are critical for accurate temperature sensing.

Upper lamp 3-time blink

Operation Indicator Lamp 3 Blinks - Indoor Fan Motor Trouble

The upper lamp of the indoor unit's Operation Indicator blinks three times in a pattern. This signals an issue with the indoor fan motor, which is responsible for circulating air within the room.

Upper lamp 4-time blink

Operation Indicator Lamp 4 Blinks - Indoor Unit Control System Trouble

The upper lamp of the indoor unit's Operation Indicator blinks four times in a pattern. This indicates a general problem with the indoor unit's control system, suggesting an internal electronic fault within the main control board.

Upper lamp 5-time blink

Operation Indicator Lamp 5 Blinks - Outdoor Power System Abnormality

The upper lamp of the indoor unit's Operation Indicator blinks five times in a pattern. This signifies an abnormality in the outdoor unit's power system, which could affect its operation.

Upper lamp 6-time blink

Operation Indicator Lamp 6 Blinks - Outdoor Unit Thermistor Trouble

The upper lamp of the indoor unit's Operation Indicator blinks six times in a pattern. This points to a problem with one or more thermistors in the outdoor unit, which are crucial for temperature regulation and protection.

Upper lamp 7-time blink

Operation Indicator Lamp 7 Blinks - Outdoor Control System Trouble

The upper lamp of the indoor unit's Operation Indicator blinks seven times in a pattern. This indicates a general problem with the outdoor unit's control system, often related to the inverter or outdoor electronic control P.C. board.

Upper lamp Blink 0.5s

Operation Indicator Lamp Blinking (0.5s intervals) - Miswiring or Serial Signal Trouble

The upper lamp of the indoor unit's Operation Indicator blinks on and off every 0.5 seconds. This signifies a problem with the wiring between the indoor and outdoor units or an issue with the serial communication signal.

Upper lamp blinks 0.5s ON/OFF

Upper lamp blinks 0.5s ON/OFF — Miswiring or Serial Signal Error

The indoor unit's upper lamp blinks at 0.5-second intervals, indicating that the indoor and outdoor units are not operating. This usually means the serial signal from the outdoor unit is not being received for 6 minutes. It can also occur if the indoor unit was connected to a non-low-standby-power model outdoor unit after previously being connected to a low-standby-power model.

Upper lamp blinks 14 times or more

Upper lamp blinks 14 times or more — Other Abnormality Detected

The indoor unit's upper lamp blinks 14 or more times, indicating that an abnormality other than the commonly listed issues has been detected by the system. Further investigation is required to pinpoint the exact cause.

Upper lamp blinks 2 times

Upper lamp blinks 2 times — Indoor Coil or Room Temperature Thermistor Error

The upper lamp on the indoor unit blinks twice, indicating an issue with one of the indoor temperature sensors. Either the indoor coil thermistor or the room temperature thermistor is detected as short-circuited or open-circuited.

Upper lamp blinks 3 times

Upper lamp blinks 3 times — Indoor Fan Motor Error

The indoor unit's upper lamp blinks three times, indicating a problem with the indoor fan motor. The system is not receiving the rotational frequency feedback signal during the fan's operation.

Upper lamp blinks 4 times

Upper lamp blinks 4 times — Indoor Control System Error

The upper lamp on the indoor unit blinks four times, signaling an error in the indoor control system. This means the indoor electronic control P.C. board cannot properly read data from its nonvolatile memory.

Upper lamp blinks 5 times

Upper lamp blinks 5 times — Outdoor Power System Error

The upper lamp on the indoor unit blinks five times, indicating a problem with the outdoor unit's power system. The compressor has stopped due to overcurrent protection or start-up failure protection three consecutive times within one minute after starting.

Upper lamp blinks 6 times

Upper lamp blinks 6 times — Outdoor Thermistors Error

The indoor unit's upper lamp blinks six times, indicating an issue with the outdoor unit's thermistors. The outdoor thermistors are detected as short-circuited or open-circuited during compressor operation.

Upper lamp blinks 7 times

Upper lamp blinks 7 times — Outdoor Control System Error

The upper lamp on the indoor unit blinks seven times, indicating an error in the outdoor control system. This means the inverter P.C. board or the outdoor electronic control P.C. board cannot properly read data from its nonvolatile memory.

Upper lamp lights up (solid)

Upper lamp lights up (solid) — Outdoor Control System Error

The indoor unit's upper lamp lights up solid, and the outdoor unit does not operate. This indicates a problem where the inverter P.C. board or the outdoor electronic control P.C. board cannot properly read data from its nonvolatile memory, similar to the 7-time blink error but with a different indicator.

Vane Abnormal Position

Horizontal vanes touching or in abnormal position - Vane reset needed

The horizontal vanes are not in their correct positions, such as touching each other, being misaligned, or failing to return to the proper closed position.

WPS Pairing completed

NET LED solid green (5 seconds) - WPS pairing completed

The Wi-Fi interface has successfully completed the WPS pairing process with your router. The green NET LED will light up solid for 5 seconds.

WPS Pairing failed

ERR LED solid orange (5 seconds) - WPS pairing failed

The Wi-Fi interface failed to complete the WPS pairing process with the router. The orange ERR LED will light up solid for 5 seconds.

WPS-PIN activated

NET and MODE LEDs flashing (every 0.5 seconds) - WPS-PIN Mode activated

The Wi-Fi interface has successfully entered WPS-PIN Mode. Both the green NET LED and orange MODE LED will flash every 0.5 seconds, indicating it's ready for WPS-PIN pairing.

WPS-PUSH activated

NET and MODE LEDs flashing (every second) - WPS-PUSH Mode activated

The Wi-Fi interface has successfully entered WPS-PUSH Mode. Both the green NET LED and orange MODE LED will flash every second, indicating it's ready for WPS pairing.

Water Flow Sound

Sound of water flowing from unit - Refrigerant or condensed water movement

A sound resembling water flowing is heard from inside the unit.

Water leakage

Water leakage — Water leaks or drips from the indoor unit

Water is visibly dripping or leaking from the indoor air conditioning unit. This indicates a potential issue that requires immediate attention.

Weekly Timer Malfunction

Weekly timer not operating as set - ON/OFF timer, reception error, or clock issue

The weekly timer function is not triggering operations (start/stop) according to the programmed settings.

Wi-Fi interference - Auto control devices

Wi-Fi interference — Malfunctions near automatic control devices

The indoor unit equipped with a Wi-Fi interface can cause interference if installed near automatic control devices such as automatic doors or fire alarms, potentially leading to their malfunction.

Wi-Fi interference - Medical devices

Wi-Fi interference — Malfunctions near medical equipment or devices

The Wi-Fi interface in the indoor unit can cause interference with medical electrical equipment or personal medical devices (such as cardiac pacemakers or implantable cardioverter-defibrillators), which may lead to malfunctions or accidents.