ERR LED (Orange) solid — Wi-Fi Network Error

What does ERR LED (Orange) solid mean?

The orange ERR LED on the Wi-Fi interface indicates a problem with the network connection or communication. The system may not be able to connect to the MELCloud service.

• Wi-Fi signal issues or poor signal strength
• Incorrect Wi-Fi settings or password
• Router incompatibility (e.g., encryption not WPA2-AES)
• Wi-Fi interface module malfunction

Click steps to track your progress.

1. 1

   Check your router to ensure it is powered on and functioning correctly.

2. 2

   Verify that your router supports WPA2-AES encryption for the Wi-Fi connection.

3. 3

   Hold down the RESET switch on the Wi-Fi interface for 2 seconds to reboot it.

4. 4

   If the error persists, hold down the RESET switch for 14 seconds to initialize the Wi-Fi interface to factory default settings, then re-setup the connection.

5. 5

   Ensure you have accepted the terms and conditions of the MELCloud Wi-Fi service.