Vaillant Boilers

120 fault codes documented

d.60

d.60 Safety Limiter Cut Offs - Boiler has overheated and shut down

This diagnostic code indicates how many times the boiler's safety temperature limiter has activated, leading to a shutdown due to overheating. A rising number suggests a recurring issue with the boiler's temperature control.

d.61

d.61 Number of Lockouts - Boiler repeatedly fails to ignite

This diagnostic code displays how many times the boiler has entered a lockout state due to unsuccessful ignition attempts. A non-zero or increasing number signifies a persistent problem with the boiler starting.

F.0

F.0 — Flow–NTC open circuit

The boiler has detected an open circuit in the flow NTC (Negative Temperature Coefficient) sensor. This means the sensor is either broken or its wiring connection is faulty, preventing accurate temperature readings.

F.00

F.00 — Flow temperature sensor interruption

The boiler has detected an interruption in the flow temperature sensor circuit. This means the boiler cannot accurately measure the temperature of the water leaving it.

F.01

F.01 — Return temperature sensor interruption

The boiler has detected an interruption in the return temperature sensor circuit. This prevents the boiler from accurately measuring the temperature of the water returning to it.

F.1

F.1 — Return–NTC open circuit

The boiler has detected an open circuit in the return NTC (Negative Temperature Coefficient) sensor. This means the sensor is either broken or its wiring connection is faulty, preventing accurate temperature readings.

F.10

F.10 — Flow NTC short circuit

The flow temperature sensor circuit has a short circuit. This prevents the boiler from accurately reading the flow temperature, which can lead to incorrect operation.

F.11

F.11 — Return NTC short circuit

The boiler has detected a short circuit in the return NTC (Negative Temperature Coefficient) sensor. This indicates a fault with the sensor itself or a short in its wiring, leading to incorrect temperature readings.

F.13

F.13 — Tank NTC short circuit

The boiler has detected a short circuit in the tank NTC (Negative Temperature Coefficient) sensor, which is used for domestic hot water. This indicates a fault with the sensor or its wiring, leading to incorrect temperature readings.

F.20

F.20 — Safety switch-off: Temperature limiter triggered

The safety temperature limiter has activated, causing the boiler to switch off. This typically happens if the boiler detects an unsafe overheating condition.

F.22

F.22 — Dry fire (too little water or pump issue)

The boiler has detected too little water within the appliance, or there's an issue with the water pressure sensor, pump, or its connection. This is a critical safety fault.

F.23

F.23 — Water shortage, large temperature difference between flow and return

The boiler has detected a water shortage condition, indicated by an excessively large temperature difference between the flow and return NTC sensors. This often points to circulation problems.

F.24

F.24 — Water shortage, rapid temperature rise

The boiler has detected a water shortage condition, indicated by the temperature rising too quickly. This typically points to poor circulation or air in the system.

F.25

F.25 — Safety switch-off: Flue gas temperature too high

The boiler has shut down because the flue gas temperature has exceeded safe limits. This is a safety measure to prevent overheating of the flue system.

F.26

F.26 — Fault: Gas valve without function

The boiler has detected that the gas valve is not functioning correctly, which prevents it from regulating the gas supply to the burner.

F.27

F.27 — Incorrect sensing of flame

The boiler's flame detector is sensing a flame incorrectly, even when there shouldn't be one, or it cannot confirm a flame is present when it should be. This is a safety fault.

F.28

F.28 — Failure during start-up: Ignition unsuccessful

The boiler failed to ignite successfully during its start-up sequence. This means it couldn't establish a flame to begin heating.

F.28 and flame symbol with cross

F.28 — Appliance does not start: ignition attempts failed

The boiler has failed to ignite after multiple attempts during startup. The display will show 'F.28' and a flame symbol with a cross through it. This indicates a problem with the gas supply or ignition components.

F.29

F.29 — Failure during operation: Re-ignition unsuccessful

The boiler's flame extinguished during operation, and it failed to re-ignite. This results in the boiler shutting down for safety.

F.32

F.32 — Fan fault

The boiler has detected a fault with its internal fan. The fan is crucial for safely expelling combustion gases and drawing in fresh air.

F.32 and fan symbols

F.32 — Fan speed variation (flue problems)

The boiler has detected an issue with the fan speed, indicating a flue problem. The display will show 'F.32' along with fan symbols. This can be due to a blocked fan or faulty connection.

F.49

F.49 — eBUS fault

A fault has occurred in the eBUS communication system, which connects the boiler to external controls and accessories. This can prevent proper communication.

F.61

F.61 — Gas–valve control defective

There is a defect in the control of the gas valve. This could be due to a short circuit or earth (ground) leak in the wiring to the gas valves, a faulty gas valve assembly, or an issue with the electronic control system.

F.62

F.62 — Gas valve shut off delay

The gas valve is not shutting off properly or with a delay. This can indicate a leak in the gas valve or a defect in the boiler's electronics, which is a critical safety concern.

F.63

F.63 — EEPROM error

An error has occurred with the boiler's EEPROM (Electrically Erasable Programmable Read-Only Memory). This typically indicates a defect within the boiler's main electronics.

F.64

F.64 — Electronics/NTC fault

A fault has been detected in the boiler's electronics or with one of the NTC sensors (flow or return). This could be due to a short circuit in the sensor or a defect in the main electronic control system.

F.65

F.65 — Electronics temperature too high

The temperature of the boiler's electronic components has become too high. This could be due to external heat effects or a defect within the electronics itself.

F.67

F.67 — Flame detector input signal outside limits (0 or 5 V)

The input signal from the flame detector is outside its normal operating limits (either 0V or 5V). This typically points to a defect within the boiler's electronic control system.

F.68

F.68 — Unstable flame signal fault

The boiler has detected an unstable flame signal, indicating that the flame is not burning consistently or reliably. This can lead to inefficient operation or safety shutdowns.

F.70

F.70 — No valid DSN in display and/or main board

The boiler is displaying an 'F.70' error because there is no valid Device Specific Number (DSN) set in the display or main board. This often occurs when both the display and main board have been replaced simultaneously without adjusting the DSN.

F.71

F.71 — Flow NTC reports constant value (stuck)

The boiler's flow NTC (Negative Temperature Coefficient) sensor is reporting a constant temperature value, meaning it is "stuck" and not registering changes. This indicates a defective sensor.

F.72

F.72 — Flow/return NTC fault

The boiler has detected an implausibly large temperature difference between the flow and return NTC sensors, suggesting one or both sensors are faulty.

F.73

F.73 — Water pressure sensor signal too low

The water pressure sensor is sending a signal that is too low, indicating a problem with the sensor itself or its wiring.

F.74

F.74 — Water pressure sensor signal too high

The water pressure sensor is sending a signal that is outside the correct range and too high. This can be due to wiring issues or a faulty sensor.

F.75

F.75 — Fault: No pressure change detection when starting pump

The boiler has failed to detect a change in water pressure when the pump starts, indicating a circulation problem or a faulty sensor/pump. The boiler may be unable to circulate water effectively.

F.76

F.76 — Overheating protection on primary heat exchanger responded

The overheating protection device on the primary heat exchanger has been activated, indicating an extreme overheating event. This is a critical safety shutdown.

F.77

F.77 — Flue non-return flap/condensate pump fault

The boiler has detected a fault with either the flue non-return flap or the condensate pump. Both are vital for safe and efficient operation of the flue system.

F.78

F.78 — No communication to main board (display connection error)

There is a communication error between the display and the main board of the boiler. This prevents proper operation and display of information.

F.83

F.83 — Flow and/or return temperature sensor temperature change fault

When the burner starts, the boiler fails to register a sufficient temperature change at either the flow or return temperature sensors. This indicates a problem with water circulation or sensor positioning.

F.84

F.84 — Fault: Flow/return temperature sensor temperature difference implausible

The boiler's flow and return temperature sensors are reporting implausible or inconsistent temperature differences. This could be due to incorrect installation or faulty sensors.

F.85

F.85 — Fault: Flow and return temperature sensors incorrectly fitted

The boiler has detected that the flow and return temperature sensors are incorrectly fitted, possibly to the same pipe or the wrong pipes. This prevents accurate temperature measurement.

F00

F00 Fault — Flow sensor NTC interruption

There's an interruption with the flow sensor NTC. This could be due to a disconnected plug, a loose connection on the PCB, a break in the cable, or a defective sensor.

F01

F01 Fault — Return sensor NTC interruption

There's an interruption with the return sensor NTC. This could be due to a disconnected plug, a loose connection on the PCB, a break in the cable, or a defective sensor.

F02

F02 Fault — DHW outlet sensor interruption

There's an interruption with the Domestic Hot Water (DHW) outlet sensor, often in conjunction with F.91 faults. This could be due to a defective sensor, cable, or plug connection.

F03

F03 Fault — Cylinder sensor interruption

There's an interruption with the cylinder sensor, often in conjunction with F.91 faults. This could be due to a defective sensor, cable, or plug connection.

F10

F10 Fault — Flow sensor NTC short circuit

The flow sensor NTC has a short circuit, possibly in the sensor itself, its cable harness, or a short between the cable and casing.

F11

F11 - Return sensor short circuit

The Vaillant Ecotec Plus Boilers have detected a short circuit in the return temperature sensor (NTC). This indicates an electrical issue with the sensor or its wiring, preventing accurate temperature readings.

F12

F12 - Domestic Hot Water (DHW) outlet sensor short circuit

The Vaillant Ecotec Plus Boilers have detected a short circuit in the sensor that monitors the temperature of the outgoing domestic hot water (DHW). This electrical fault often occurs in conjunction with fault F.91.

F13

F13 - Cylinder sensor short circuit

The Vaillant Ecotec Plus Boilers indicate a short circuit with the cylinder sensor. This can happen in combination products with a warm start sensor or with an actoSTOR module, pointing to an electrical fault with the sensor's circuit.

F20

F20 - Safety switch-off due to high temperature

The Vaillant Ecotec Plus Boilers have shut down as a safety measure because a temperature limit has been exceeded. This can be caused by various electrical or heating system issues that lead to overheating.

F22

F22 - Safety switch-off due to low water pressure

The Vaillant Ecotec Plus Boilers have entered a safety mode because they detect low or insufficient water pressure within the system. This is a critical safety measure to prevent damage.

F23

F23 - Safety switch-off due to large temperature difference

The Vaillant Ecotec Plus Boilers have shut down because the temperature difference between the flow and return sensors is too great. This usually indicates a problem with water circulation within the heating system.

F24

F24 - Safety switch-off due to rapid temperature increase

The Vaillant Ecotec Plus Boilers have shut down because they detected a very fast rise in temperature. This is a safety measure, often pointing to issues with water circulation or system pressure.

F25

F25 Safety switch-off — Thermal link interruption

The boiler has safely shut off due to an interruption in the thermal link stat, located at the top of the main heat exchanger. This can be caused by a break in the cable harness or a blocked flue.

F26

F26 Fault — Gas valve stepper motor not working

The gas valve stepper motor is not functioning, which prevents the gas valve from operating correctly. This could be due to connection issues or a defective motor or electronics.

F27

F27 Safety switch-off — Flame detected when none should be (Flame simulation)

The boiler has safely shut off because it detects a flame signal even when the gas valve should be closed. This can be caused by moisture on the electronics, a defective flame monitor, or a leaking gas solenoid valve.

F28

F28 Start-up failure — Ignition unsuccessful

The boiler failed to ignite. This can be due to a lack of gas, low gas pressure, blockages, or issues with the ignition system components like the transformer, cable, or electrode.

F29

F29 Start-up failure — Ignition unsuccessful (Gas supply/flue recirculation issue)

The boiler failed to ignite. This could be due to a temporary interruption in the gas supply, flue gas recirculation, a blocked condensate duct, or a defective earthing of the product.

F32

F32 Fault — Fan not working

The fan is not operating correctly, possibly due to loose connections, a blocked fan, a defective Hall sensor, or faulty electronics.

F33

F33 Fault — Fan frost protection active / Air pressure switch fault

The fan frost protection function is active, indicating an air pressure switch fault. This could be due to the pressure monitor not switching, insufficient air supply, or issues with the pressure monitor connections or air/flue pipes.

F35

F35 Fault — Air/flue gas duct restriction or blockage

A fault has been detected in the air/flue gas duct, indicating a restriction or blockage that prevents proper air supply for combustion or discharge of flue gas.

F42

F42 Fault — Coding resistance fault

A coding resistance fault has occurred, possibly in combination with F.70 (Invalid DSN). This indicates incorrect coding resistors for gas type or an issue with their connection.

F49

F49 Fault — eBUS short circuit or overload

A short circuit or overload has been detected on the eBUS communication system, or two power supplies with different polarities are connected to the eBUS.

F52

F52 Fault — Mass flow sensor/Venturi contact fault

The mass flow sensor/Venturi is not connected electrically, or its plug is defective or not plugged in correctly.

F53

F53 Fault — Combustion regulation fault

The combustion regulation system has detected a fault. This can be caused by low gas flow pressure, using the wrong gas coding resistance, or a defective gas valve or mass flow sensor.

F54

F54 Fault — Insufficient gas supply

There is not enough gas supply for the boiler to operate, often occurring with F.28/F.29 faults. This can be due to closed gas isolation cocks, low gas pressure, or a defective gas valve.

F55

F55 Fault — CO sensor issue

A fault has been detected with the CO (Carbon Monoxide) sensor. This could be due to a cable harness issue, a defective all-gas sensor, or a fault with the main electronics.

F56

F56 Safety switch-off — CO limit exceeded

The boiler has safely shut off because the CO (Carbon Monoxide) limit has been exceeded. This indicates a defect in the combustion regulation or a contact fault at the gas valve.

F57

F57 Fault — Active comfort protection mode regulation fault

The active comfort protection mode has detected a regulation fault. This can be associated with a highly corroded ignition electrode.

F61

F61 Fault — Fuel valve cannot open

The boiler's gas valve is unable to open. This can be due to wiring issues, a faulty gas valve, or a problem with the main circuit board. On older systems (MK1), a high resistance thermal fuse can also cause this.

F62

F62 Fault — Gas valve delayed shutdown

The boiler detected a delay in the gas valve shutting off after the flame should have extinguished. This indicates the flame signal remained present for too long.

F63

F63 Fault — Internal electronics issue (EEPROM)

An internal error has occurred with the boiler's electronics, specifically the EEPROM memory. This often points to a problem with the main circuit board.

F64

F64 Fault — Flow or return temperature sensor short circuit or electronics fault

The flow or return NTC temperature sensor has a short circuit, or there's a general electronics issue.

F65

F65 Fault — Electronics overheating

The boiler's electronic components are overheating, possibly due to external factors or an internal defect.

F67

F67 Fault — Implausible flame signal

The boiler's electronics are receiving an unreliable or illogical signal from the flame sensor. This can indicate issues with the ignition electrode or earthing.

F70

F70 Fault — Invalid Device Specific Number (DSN)

This fault occurs if the display board and main PCB were replaced at the same time and the Device Specific Number (DSN) was not reset or is incorrect. It relates to incorrect or missing output range coding resistance.

F71

F71 Fault — Flow temperature sensor constant value

The flow temperature sensor is signaling a constant value, which is usually incorrect and indicates a problem with the sensor or its positioning.

F72

F72 Fault — Flow/return temperature difference too great (Delta-T high)

The temperature difference between the flow and return NTC sensors is too high, indicating a problem with one or both sensors.

F73

F73 Fault — Water pressure sensor reading too low or disconnected

The water pressure sensor is reporting a value that is too low, or there is an interruption or short circuit in the sensor or its supply line.

F74

F74 Fault — Water pressure sensor reading too high or short circuit

The water pressure sensor is reporting a value that is too high, or its supply line has a short circuit to 5V/24V, or there's an internal fault in the sensor.

F75

F75 Fault — Pump/water shortage or sensor/pump defective

This fault indicates issues with the pump, a water shortage, or a defective water pressure sensor. It can also be caused by air in the heating system or blockages.

F76

F76 Safety cut-out — Primary heat exchanger thermal link defective

The safety cut-out (thermal link) in the primary heat exchanger is defective, meaning its feedback doesn't match the gas valve feedback.

F77

F77 Fault — No response from condensate pump

The boiler is not receiving a response from the condensate pump. This can mean the pump is defective, or there's an issue with the PCB if no external pump is present.

F78

F78 Interrupt — DHW outlet sensor not bridged on external controller

The DHW (Domestic Hot Water) outlet sensor on an external controller UK link box is connected, but the hot water NTC is not bridged, indicating a compatibility issue with accessories.

F80/F91

F80/F91 Fault — actoSTOR inlet sensor or pump issue

The boiler is faulting and showing F80 and F91, indicating a problem with the actoSTOR (shift load pump) inlet sensor or its associated wiring. This is often linked to the cylinder not charging.

F81/F91

F81/F91 Fault — Cylinder charging pump / Storage tank not fully charged

The boiler is faulting and showing both F81 and F91, indicating that the cylinder or storage tank is not fully charging within the expected time. This could be due to air in the pump, a defective pump, or blockages.

F82

F82 Fault — External current anode not connected or power interrupted

This fault indicates that the external current anode is either not connected, or its power supply has been interrupted. This is relevant if an external current anode is installed.

F83

F83 Fault — Insufficient temperature change at start-up

When the burner starts, the flow and/or return temperature sensors register little to no temperature change, suggesting insufficient water flow or sensor placement issues.

F84

F84 Fault — Implausible flow and return temperature sensor values

The flow and return temperature sensors are returning illogical values, possibly due to being inverted or incorrectly installed.

F85

F85 Fault — Flow and return temperature sensors fitted incorrectly

The flow and/or return temperature sensors have been installed on the same pipe or an incorrect pipe.

F86

F86 Fault — Underfloor heating contact open or sensor issue

The underfloor heating contact is open, or the associated sensor is disconnected or defective.

F87

F87 Fault — Electrodes not connected or short circuit

The boiler's electrodes are either not connected, connected incorrectly, or there is a short circuit in their cable harness.

F88

F88 Fault — Gas valve not connected or short circuit

The gas valve is either not connected, connected incorrectly, or there is a short circuit in its cable harness.

F89

F89 Fault — Pump not connected or incorrect pump

The boiler's pump is either not connected, connected incorrectly, or the wrong type of pump is installed. A short circuit in the cable harness is also a possible cause.

F90

F90 - Communication fault with actoSTOR module

The Vaillant Ecotec Plus Boilers are reporting a communication error, specifically with the actoSTOR module. This means the boiler cannot properly exchange information with the module, potentially affecting hot water storage functions.

F91

F91 - actoSTOR module sensor/actuator fault

This fault indicates a problem with a sensor or an actuator component within the actoSTOR module itself. It suggests an internal issue with the module's hardware, affecting its ability to function correctly.

F92

F92 - Coding resistance mismatch for gas type

The Vaillant Ecotec Plus Boilers have detected that the coding resistance on its main circuit board (PCB) does not match the configured gas group. This is crucial for proper and safe operation with the correct gas type.

F93

F93 - Poor combustion quality detected

The Vaillant Ecotec Plus Boilers' combustion regulation system has identified that the quality of combustion is not optimal. This can affect the boiler's efficiency, emissions, and overall safety.

Fault Symbol

Fault symbol on display - Boiler is in an error condition

A specific fault symbol appears in the bottom left corner of the boiler's display. This indicates that the boiler is in a general error condition and cannot start any test programs.

Ignition problems

Ignition problems — Boiler fails to ignite due to unpurged gas tank

The boiler may experience ignition problems if the liquid gas tank was not properly purged during the system installation. This prevents the boiler from starting correctly.

LED flashing

actoSTOR module LED flashing - Communication not OK

The status LED on the actoSTOR module is flashing, indicating a problem with communication. This means the module is not properly exchanging data with the Vaillant Ecotec Plus Boilers.

LED off

actoSTOR module LED off - No power supply

The status LED on the actoSTOR module is off, which means the module is not receiving any power. Without power, it cannot function or communicate with the Vaillant Ecotec Plus Boilers.

LED solid

actoSTOR module LED solid - Communication OK

The status LED on the actoSTOR module is solid, indicating that communication is working correctly. This is the normal operating state for the module's communication with the Vaillant Ecotec Plus Boilers.

No communication

No communication with PCB — Communication fault between display and PCB

The display is unable to communicate with the main Printed Circuit Board (PCB) in the electronics box. This means the boiler cannot receive or send control signals or display information correctly.

No display code

Boiler fails to operate

The boiler is not starting up or providing heat, and no specific fault code is displayed. This indicates a general operational issue that requires basic checks before consulting specific fault codes.

Open-end spanner symbol

Open-end spanner symbol — Service message present

The open-end spanner maintenance symbol on the display indicates that a service interval has elapsed. The boiler is not in fault mode and will continue to operate, but it is recommended to check for more information.

S.30

S.30 — Room thermostat blocking heating mode

The room thermostat is preventing the boiler from entering heating mode. This could be due to the thermostat being set too low or scheduled off.

S.31

S.31 — Central heating thermostat off or no eBUS heat demand

The central heating thermostat knob on the boiler is turned off, or the eBUS control unit is not sending a demand for heat. This prevents the boiler from starting the heating cycle.

S.32

S.32 — Heat exchanger antifreeze active, high fan speed variation

The boiler's antifreeze protection is active, and there's an unusual variation in the fan speed. The appliance is in a waiting period, blocking normal operation.

S.36

S.36 — No heating demand from low voltage controls

The boiler is not receiving a signal for heating from your low voltage external control system. This means the connection at terminals 7-8-9 is not active.

S.41

S.41 — Water pressure too high (> 2.9 bar)

The heating system's water pressure is detected as being too high, exceeding 2.9 bar. High pressure can indicate an issue and may cause the boiler to block operation.

S.42

S.42 — Accessory module or defective condensate pump blocking burner

An accessory module or a faulty condensate pump is preventing the boiler's burner from operating. This indicates a problem with an external component connected to the boiler.

S.53

S.53 — Water shortage (VL-RL spread too big), operation blocked

The boiler has detected a water shortage condition, specifically a large temperature difference between the flow (VL) and return (RL) pipes. This has activated a waiting period, blocking the boiler's operation.

S.54

S.54 — Water shortage (temperature gradient), operation blocked

The boiler has detected a water shortage, indicated by a rapid temperature rise (temperature gradient). This has activated a waiting period, blocking the boiler's operation.

S.76

S.76 — System pressure too low, top up water

The display shows that the system pressure is too low, indicating that water needs to be added to the boiler. The boiler may not operate until the pressure is corrected.

S.96

S.96 — Return-sensor check running, demand blocked

The boiler is currently performing a check of the return temperature sensor. During this process, any demand for domestic hot water (DHW) or heating is temporarily blocked. This is usually a temporary status.

S.98

S.98 — Flow-/Return-sensor check running, demand blocked

The boiler is performing a check of both the flow and return temperature sensors. During this process, any demand for domestic hot water (DHW) or heating is temporarily blocked. This is usually a temporary status.

Smell of exhaust fumes

Smell of exhaust fumes — Potential flue gas leak and poisoning risk

Detecting a smell of exhaust fumes indicates a potential flue gas leak, which carries a risk of poisoning. This can be caused by installation errors, damage, or unauthorized installation sites.

Smell of gas

Smell of gas — Potential gas leak and explosion risk

If you detect a smell of gas in the building, this indicates a potential gas leak, carrying a risk of poisoning and explosion. This can be caused by installation errors, damage, or tampering.

Wrong gas type

Fault shutdown or unusual noise — Using incorrect gas type

The boiler may shut down or operate with unusual ignition and combustion noise if the incorrect type of gas is being used. This can prevent proper and safe operation of the appliance.