Zaptec · Pro Installation Guide
The charging station's status indicator is a steady red light, which suggests a charging fault related to the charging cable or the vehicle, or potentially an internal fuse issue within the station.
Click steps to track your progress.
Disconnect the charging cable from the charging station.
Wait to see if the status indicator illuminates green; if it does, reconnect the charging cable.
If charging does not start and the indicator illuminates red again, try a different charging cable or a different vehicle if possible.
Check the fuses in the charging station as described in the 'Checking the fuses' chapter of the manual.
If the issue persists, note the serial number of the charging station and contact Zaptec user support.