Cannot create installation – Insufficient authorization in Zaptec Portal

What does Cannot create installation mean?

You are unable to create new installations within the Zaptec Portal. This indicates that your user account currently lacks the necessary authorization to perform this action.

• User account does not have authorization to create installations
• Account is not registered as an installation technician or service partner

Click steps to track your progress.

1. 1

   Contact Zaptec’s technical support at support@zaptec.com.

2. 2

   Request authorization to create new installations for your user account.

3. 3

   Ensure your account is registered as an installation technician or service partner with Zaptec.