Lennox Communicating Systems
41 fault codes documented
Inverter Flash Code 14 (Red 1 flash, Green 4 flashes) — OD Inverter Compressor Slowdown
This is a minor alert indicating the compressor is slowing down due to high current or approaching temperature limits. It's often informational and occurs during startup. The system automatically adjusts compressor speed and ramp-up speed.
Inverter Flash Code 21 (Red 2 flashes, Green 1 flash) — OD Inverter DC Peak Fault
The inverter has detected a DC peak fault. This can cause the outdoor unit to stop. If the peak current condition occurs 10 times within an hour, the system will lock out. The inverter LEDs will flash code 21 (Red: Two Flashes, Green: One Flash).
2 red flashes, 6 green flashes — Compressor startup fail
The compressor is failing to start correctly. The system will stop the compressor and fan. If this happens 10 times within an hour, the system will lock out.
2 red flashes, 9 green flashes — Compressor over-current
The compressor is drawing too much electrical current. The system tries to reduce the current, but if it stays too high, the outdoor unit will stop. This can happen during startup and may lead to a system lockout if it occurs frequently.
Alert Code 344 — Furnace Relay Y1 Stuck
This critical alert indicates a problem with the Y1 relay on the Integrated Furnace Control (IFC), suggesting a possible relay failure.
Alert Code 345 — Relay O Failure
This critical alert means the O relay on a system component has failed. Either the pilot relay contacts did not close or the relay coil did not energize.
Alert Code 346 — HP Jumper Not Removed
This critical alert indicates that the heat pump configuration jumper has not been cut on the air handler control. This is typically seen when matching a non-communicating heat pump with a Lennox communicating indoor unit.
Alert Code 347 — Relay Y1 Failure
This critical alert occurs when the Lennox communicating thermostat requests compressor demand (Y1) but the indoor unit control does not detect 24VAC between Y1 and C terminals. This suggests a Y1 relay failure on the system component.
Alert 348 — Relay Y2 Failure
The system has detected a failure with the Y2 relay, which is responsible for sending a compressor demand. This means the indoor control cannot relay the demand to the outdoor unit.
Alert 349 — IFC Error Check
This code appears in non-communicating mode and indicates the jumper between O and R on the furnace has been removed, potentially causing low voltage or a brownout condition.
Alert 35 — Incorrect Operation of DEVICE 2
A communicating device in the system has been disabled due to a fault. The thermostat may have asked for heating or cooling, but received no response from the unit, or it asked to stop but the unit did not respond.
Alert 350 — Electric Heat Not Configured
The air handler's electric heat is either not configured or has been configured incorrectly. This can happen when there is a call for heat but the electric heat stages are not set up properly.
Alert 351 — Electric Heat Stage 1 Problem
There is an issue with the first stage of the air handler's electric heat. This could mean the pilot relay contacts did not close or the relay coil in the electric heat section did not energize.
Alert 352 — Electric Heat Stage 2 Problem
This alert indicates a problem with the second stage of the air handler's electric heat. The pilot relay contacts may not have closed, or the relay coil might not have energized.
Alert 353 — Electric Heat Stage 3 Problem
A problem with the third stage of the air handler's electric heat has been detected. This could be due to the pilot relay contacts not closing or the relay coil not energizing.
Alert 36 — Heating when Not Requested
The system has been heating for at least 15 minutes without a demand for heating. This is displayed on the thermostat's HD display.
Alert 37 — Cooling when not Requested
The system has been cooling for at least 15 minutes without a demand for cooling. This message appears on the thermostat's HD display.
Alert Code 426 — Excessive Inverter Alarms
This critical alert occurs after 10 inverter alarms within 60 consecutive minutes, causing the control to lock out. The inverter will flash codes 12 to 14 and 53.
Alert 429 (Flash Code 23) — OD Inverter DC Link Low Voltage
The outdoor unit's inverter has detected a low DC link voltage. If this condition occurs repeatedly, the system will lock out. The inverter LEDs will flash code 23 (Red: Two Flashes, Green: Three Flashes).
Alert Code 430 — Compressor startup fail
The compressor is unable to start. Both the compressor and fan will stop. If this occurs frequently within an hour, the entire system will lock out.
Alert Code 431 — PFC fault
The inverter's power factor correction circuit has detected an over-current. This causes the compressor and fan to stop. Frequent occurrences will lead to a system lockout.
Alert 432 (Flash Code 28) — OD Inverter DC Link High Voltage
The outdoor unit's inverter has detected a high DC link voltage, exceeding 480 VDC. If this condition occurs frequently, the system will lock out. The inverter LEDs will flash code 28 (Red: Two Flashes, Green: Eight Flashes).
Alert Code 433 — Compressor over-current
The compressor is drawing too much electrical current. The system will stop the compressor and fan. If this condition happens multiple times within an hour, the system will lock out.
Alert Code 434 — Communication error to main control
Communication between the outdoor control and the inverter has been lost. The compressor will stop, and the indoor blower will not run. A critical condition occurs if this happens repeatedly.
Alert Code 435 — EEPROM checksum fault
An internal error has been detected within the inverter's memory (EEPROM). The system will attempt to reset the inverter by cycling its power. If the problem continues, the outdoor unit will stop operation.
Alert Code 436 — High heat-sink temperature
The inverter's heat sink has become too hot. The system will stop the compressor and fan to prevent damage. If this happens five times within an hour, the system will lock out.
Alert Code 437 — Heat-sink temperature sensor fault
The temperature sensor for the inverter's heat sink has failed, reporting extreme temperatures. This will cause the outdoor unit to stop. Repeated faults can lead to a system lockout.
Alert Code 438 — PFC input over-current
The inverter's power factor correction circuit is experiencing an over-current. This could be caused by high system pressures or a problem with the outdoor fan. The system will attempt to recover, but repeated errors will cause a lockout.
Alert 440 (Flash Code 13) — Compressor Slowdown - High Heat-Sink Temperature
The compressor speed is slowing down due to a high heat sink temperature. The inverter LEDs will flash code 13 (Red: One Flash, Green: Three Flashes). This is often a normal operation during high outdoor temperatures.
Alert Code 442 — Compressor Top Cap Switch Strike Lockout
The outdoor unit is locked out because the compressor top cap switch has opened five times within one hour. This is due to the compressor's thermal protection sensor repeatedly opening.
5 red flashes, 3 green flashes — Communication error to main control
The outdoor control has lost communication with the inverter. The compressor demands will stop, and the indoor blower will also stop functioning. This can happen if power is not cycled correctly during service.
6 red flashes — EEPROM checksum fault
An internal error has been detected within the inverter. The system will try to clear this by cycling power to the inverter. If the error persists, the outdoor unit will lock out.
6 red flashes, 2 green flashes — High heat-sink temperature
The temperature inside the inverter's heat sink has exceeded its safe limit. The system will slow down to cool it, and if unsuccessful, the compressor and fan will stop. This can lead to a system lockout if it occurs repeatedly.
6 red flashes, 5 green flashes — Heat-sink temperature sensor fault
The sensor monitoring the inverter's heat sink temperature is not working correctly. It's reporting temperatures outside the normal operating range. The outdoor unit will stop the compressor and fan.
7 red flashes, 3 green flashes — PFC input over-current
The power factor correction (PFC) circuit in the inverter has detected an over-current condition. This might be due to high system pressure or a fan issue. The system will attempt to reset after a few minutes. If it happens too often, the system will lock out.
Wi-Fi Error — Connection issue
A blinking amber light on the System Status LED indicates a problem with the Wi-Fi connection. This could mean Wi-Fi is not connected, no network is in range, or there might be a hardware issue.
Hardware Error — Internal communication issue
A blinking cyan light on the System Status LED indicates an internal communication error within the system's hardware.
Soft Disable — Control not communicating
Double horizontal lines shown on the seven-segment display of an air handler, integrated furnace, or outdoor control indicate that the control has been put into a soft disable mode. This usually happens when the system detects an unknown or unconfigured device.
Commissioning Mode — Waiting for mobile device connection
A blinking green light on the Commissioning Status LED means the commissioning button has been pressed, and the smart hub is now waiting for a connection from a mobile device.
Soft Disable — iHarmony damper control or EIM
On an iHarmony damper control module or EIM, a blinking green LED (3 seconds on, 1 second off) indicates the device is in soft disable mode, likely due to configuration or communication issues.
Thermostat Error — Display connection issue
A blinking magenta light on the System Status LED means the thermostat's display or mag-mount might not be properly connected.