Bryant Comfort Alert Diagnostic
55 fault codes documented
Excessive Head Pressure - Air contamination.
Air or non-condensable gases in the refrigerant system can increase system pressure and cause inefficient operation, leading to excessive head pressure.
Yellow and Red LEDs flashing together — Low control power input
The control power supplied to the CADM is too low (below 19-28VAC), indicating a potential issue with the control transformer or its wiring.
Yellow ALERT LED * flashes (misreported) — Welded Contactor check
This indicates a potential misreporting of the 'Welded Contactor' code. Confirm the Y terminal connection and voltage.
Yellow ALERT LED 2 flashes — System pressure trip or compressor overload
The system's discharge pressure is out of limits, or the compressor has overloaded. This is a LOCKOUT condition.
Yellow ALERT LED 3 flashes — Compressor short cycling
The compressor is running only for very brief periods. This is a LOCKOUT condition.
Yellow ALERT LED 3 flashes (misreported) — Compressor Short Cycling issue check
This indicates a potential misreporting of the 'Short Cycling' code. Verify the conditions related to compressor cycling and contactor wiring.
Yellow ALERT LED 4 flashes — Locked rotor
The compressor's rotor is locked, preventing it from starting or running. This is a LOCKOUT condition.
Yellow ALERT LED 5 flashes — Open circuit
An open circuit has been detected in the system, preventing proper operation. This could be due to power supply issues or component failure.
Yellow ALERT LED 5 or 6 flashes (misreported) — Open Circuit or Missing Phase check
This suggests a potential misreporting of 'Open Circuit' or 'Missing Phase' codes. Re-check sensor wiring and contactor connections.
Yellow ALERT LED 6 flashes — Missing phase
One of the electrical phases required for compressor operation is missing. This is a LOCKOUT condition.
Yellow ALERT LED 7 flashes — Reverse phase
The electrical supply phases are reversed, causing the compressor to attempt to run backward. This is a LOCKOUT condition.
Yellow ALERT LED 8 flashes — Welded contactor
The compressor contactor has failed in the closed position, meaning the compressor will always run when power is supplied, regardless of the thermostat demand.
Yellow ALERT LED 9 flashes — Low voltage control circuit
The control circuit voltage is below 18VAC, which is insufficient for proper operation of the module and system controls.
Solid Yellow ALERT LED — Short circuit or over-current on PROT terminal
This indicates a short circuit or an over-current condition on the PROT terminal. The load on this circuit should not exceed 1 Amp.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Airflow restriction.
The outdoor coil is blocked by debris, or the indoor air filter is dirty. This restricts airflow, causing the system to operate inefficiently and cycle improperly.
Compressor Will Not Start But Outdoor Fan Runs - Compressor issue.
The compressor motor itself has failed (burned out or seized), or its internal overload protector has tripped, preventing it from starting even though the outdoor fan is operational.
Compressor Makes Excessive Noise - Incorrect rotation.
The compressor motor is spinning in the reverse direction. This is common on 3-phase units and can cause loud, abnormal noises and inefficient operation.
Excessive Suction Pressure - Compressor defect.
The scroll plates within the compressor are damaged or worn. This can lead to inefficient compression and abnormally high suction pressure.
Excessive Head Pressure - Restricted airflow.
The flow of air over the outdoor coil is restricted, or the air is being recirculated. This prevents proper heat transfer and causes high head pressure.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Faulty compressor.
The compressor itself is failing or has internal issues, causing it to cycle improperly instead of running normally to meet the thermostat's demand.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Component failure.
A component critical for the compressor's operation, such as a capacitor, overload protector, or start relay, is faulty, leading to incorrect cycling.
Compressor Will Not Start But Outdoor Fan Runs - Component failure.
A component essential for starting the compressor, such as the start capacitor, run capacitor, overload protector, or start relay, has failed.
Compressor and Outdoor Fan Will Not Start - Internal component failure.
A critical control or starting component within the unit has failed, preventing the compressor and fan from operating.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Faulty thermostat.
The thermostat is not functioning correctly, sending inaccurate signals or failing to maintain set temperatures, causing the compressor to cycle improperly.
Compressor Operates Continuously - Dirty air filter.
A clogged air filter restricts airflow through the indoor unit. This forces the system to run longer to try and reach the set temperature, leading to continuous operation.
Excessive Head Pressure - Dirty outdoor coil.
The outdoor coil is dirty, preventing efficient heat rejection. This causes the refrigerant pressure and temperature to rise excessively, resulting in high head pressure.
Excessive Head Pressure - Dirty filters.
A dirty outdoor coil or indoor return air filter is restricting airflow. This causes system pressure to build up excessively, leading to high head pressure.
Compressor and Outdoor Fan Will Not Start - Indoor fan issue blocking signal.
A fault or shutdown condition in the indoor fan unit is preventing the necessary signals from reaching the outdoor unit (575J), which stops the compressor and fan from starting.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Fan motor or capacitor issue.
The motor or its associated capacitor for either the outdoor fan (in cooling mode) or indoor fan (in heating mode) is faulty, impacting the system's ability to maintain temperature and causing improper cycling.
Compressor Will Not Start But Outdoor Fan Runs - Wiring issue.
The outdoor fan runs, but the compressor does not start due to faulty wiring or loose connections specifically within the compressor's electrical circuit.
Compressor and Outdoor Fan Will Not Start - Freeze protection activated.
The freeze-up protection thermostat has activated, sensing that the indoor coil is too cold and may be freezing over. This shuts down the compressor to prevent damage.
Compressor and Outdoor Fan Will Not Start - Fuse or circuit breaker tripped.
The safety devices designed to protect the unit's electrical system have activated, stopping the compressor and fan. This indicates an electrical issue that needs to be resolved.
Excessive Suction Pressure - High heat load.
The amount of heat the system is trying to remove (in cooling) or generate (in heating) is very high. This causes suction pressure to rise.
Compressor and Outdoor Fan Will Not Start - High pressure safety tripped.
The system's high-pressure safety switch has activated due to excessive pressure in the refrigerant lines, stopping the compressor and fan to prevent damage.
Compressor and Outdoor Fan Will Not Start - Wiring error.
The electrical connections to the unit are incorrect or have developed a fault, disrupting the control signals and power flow.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Low supply voltage.
The voltage supplied to the unit is too low, causing the compressor to struggle and cycle incorrectly. This can lead to inefficient operation and potential damage.
Compressor and Outdoor Fan Will Not Start - Low pressure safety tripped.
The system's low-pressure safety switch has activated due to insufficient pressure in the refrigerant lines, stopping the compressor and fan. This often indicates a loss of refrigerant.
Head Pressure Too Low - Low refrigerant.
The system has insufficient refrigerant, often due to a leak. This results in lower than normal operating pressures, including low head pressure.
Compressor Will Not Start But Outdoor Fan Runs - Missing 3-phase power.
On a 3-phase unit, one of the three power supply lines is not receiving power, preventing the compressor from starting correctly.
Compressor Operates Continuously - Outdoor coil issue.
The outdoor coil is dirty or its airflow is restricted. This prevents heat from being released effectively (in cooling) or absorbed efficiently (in heating), causing the unit to run continuously.
Compressor and Outdoor Fan Will Not Start - Power failure.
The unit is not receiving power, preventing the compressor and outdoor fan from starting. This could be due to an external power issue.
Green POWER LED on — Module has power
This indicates that the Comfort Alert Diagnostic Module (CADM) is receiving the necessary control power to operate.
Green POWER LED intermittent — Module powers up only when compressor runs
The module is not receiving a constant power supply, causing it to power on and off intermittently. This often relates to how the 'Y' terminal is wired.
Green POWER LED off — Module has no power
The module is not receiving power, which prevents it from monitoring the system or controlling the compressor.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Incorrect refrigerant level.
The amount of refrigerant in the system is too high or too low. This disrupts normal operation, causing the compressor to cycle on and off erratically.
Excessive Suction Pressure - Overcharged system.
An overcharge of refrigerant increases system pressures, including suction pressure, beyond normal operating limits.
Compressor and Outdoor Fan Will Not Start - VFD address fault.
A Variable Frequency Drive (VFD) used in the 524J***H model has an address fault. This is preventing the system from starting correctly.
Head Pressure Too Low - Blocked liquid line.
There is a blockage in the liquid refrigerant line, preventing proper flow. This can cause pressure drops and affect overall system performance.
Compressor Cycles (Other Than Normally Satisfying Thermostat) - Refrigerant flow blockage.
There is a blockage within the refrigerant lines, such as in the filter drier or metering device. This prevents proper refrigerant flow, causing the compressor to cycle abnormally.
Compressor Operates Continuously - Thermostat set too low (for cooling).
The thermostat's cooling setpoint is set very low, creating a high demand that requires the unit to run continuously to try and achieve it.
Compressor and Outdoor Fan Will Not Start - Thermostat set too high (for cooling).
The thermostat is set to a temperature higher than the current indoor temperature, so it does not call for cooling. The compressor and fan will not start in this mode.
Flashing Red TRIP LED — Compressor anti-short cycle timer active
The module's built-in 3-minute anti-short cycle timer is active, preventing the compressor from restarting immediately to protect it from frequent cycling.
Solid Red TRIP LED, but system and compressor check OK
The TRIP LED is illuminated, but initial checks indicate the system and compressor appear to be functioning normally. This may point to a wiring or configuration issue.
Solid Red TRIP LED — Compressor not running despite thermostat demand
The thermostat is calling for cooling (Y signal is present), but the compressor is not running. This indicates a protection mechanism has engaged or there's a power issue to the compressor.
Compressor Operates Continuously - Unit too small for the space.
The heating or cooling capacity of the unit is insufficient for the size of the area it is intended to condition. It must run constantly to try and meet the demand.