Baxi Duo-tec Combi
39 fault codes documented
Error 09 - Gas Valve Connection Cable Fault
This error code indicates an issue with the gas valve connection cable. The boiler's display will show the spanner symbol and the numeric error code, suggesting an internal component problem.
Error 15 - Gas Valve Fault
This error code signifies a fault within the gas valve component of the boiler. The boiler's display will show the spanner symbol and the numeric error code, indicating an internal issue.
Error 20 - Central Heating NTC sensor Fault
This error code indicates a problem with the Central Heating NTC (Negative Temperature Coefficient) sensor. The boiler's display will show the spanner symbol and the numeric error code, suggesting a sensor malfunction.
Error 28 - Flue NTC sensor Fault
This error code indicates a problem with the Flue NTC (Negative Temperature Coefficient) sensor. The boiler's display will show the spanner symbol and the numeric error code, suggesting a sensor malfunction.
Error 40 - Central Heating Return NTC sensor Fault
This error code indicates a problem with the Central Heating Return NTC (Negative Temperature Coefficient) sensor. The boiler's display will show the spanner symbol and the numeric error code, suggesting a sensor malfunction.
Error 55 - Calibration Required
This error code indicates that the boiler requires a calibration process. The boiler's display will show the spanner symbol and the numeric error code, signifying that system adjustments are needed.
Error 109 - Pre-circulation Fault
This error code indicates a problem with the pre-circulation phase of the boiler's operation. The boiler's display will show the spanner symbol and the numeric error code, suggesting an issue with water flow.
Error 110 - Safety Thermostat Activated
This error code indicates that a safety thermostat has operated, likely due to the boiler overheating. The boiler's display will show the spanner symbol and the numeric error code, signifying a safety shutdown.
Error E117 - Primary System Water Pressure Too High
The boiler has detected that the primary system water pressure has exceeded 3 bar, which has caused the safety pressure valve to activate. This prevents damage to the heating system.
Error E118 - Primary System Water Pressure Too Low
The central heating system pressure is too low, indicated by the gauge reading below 1 bar or the E118 error code on the display. The boiler will not operate correctly until the pressure is restored.
Error 125 - Primary Circulation Fault
This error code indicates a problem with the primary circulation of water within the boiler or heating system. The boiler's display will show the spanner symbol and the numeric error code.
Error 128 - Flame Failure
This error code indicates that the boiler's flame has failed to ignite or has extinguished during operation. The boiler's display will show the spanner symbol and the numeric error code, preventing normal heating.
Error 130 - Flue NTC sensor Operated
This error code indicates that the flue NTC sensor has been activated, likely due to high flue gas temperatures. The boiler's display will show the spanner symbol and the numeric error code, signifying a safety shutdown.
Error 133 - Gas Supply Interruption or Flame Failure
This error code signifies an interruption in the gas supply to the boiler or a failure of the flame to ignite. The boiler's display will show the spanner symbol and the numeric error code.
Error 134 - Gas Valve Open Without Gas Detected
This error code indicates that the gas valve is open, but the boiler is not detecting any gas flow or ignition. The boiler's display will show the spanner symbol and the numeric error code, preventing ignition.
Error 135 - Internal Gas Supply Interruption
This error code indicates an internal interruption in the boiler's gas supply system. The boiler's display will show the spanner symbol and the numeric error code, signifying an internal fault.
Error 154 - Flow/Return sensor Temperature Test Failed
This error code indicates a failure in the boiler's self-test for the flow and return temperature sensors. The boiler's display will show the spanner symbol and the numeric error code, suggesting a sensor or water flow issue.
Error 160 - Fan or Fan Wiring Fault
This error code indicates a problem with the boiler's fan or its associated wiring. The boiler's display will show the spanner symbol and the numeric error code, preventing safe operation.
Error 270 - Circulation Fault (Dry Fire)
This error code indicates a serious circulation fault, often referred to as 'dry fire', where the boiler attempts to fire without adequate water circulation. The display will show the spanner symbol and the numeric error code.
Error 321 - Hot Water NTC sensor Fault
This error code indicates a problem with the Hot Water NTC (Negative Temperature Coefficient) sensor, which monitors the domestic hot water temperature. The boiler's display will show the spanner symbol and the numeric error code.
Error 384 - False Flame Detected
This error code indicates that the boiler's flame detection system is detecting a flame when none should be present, or at an inappropriate time. The boiler's display will show the spanner symbol and the numeric error code.
Error symbol 'E' illuminated - Boiler fault preventing burner start
The 'E' (Error) symbol is illuminated or flashing on the boiler display, indicating a general fault that is preventing the burner from starting. This is often accompanied by a specific numeric error code.
E20 — Central Heating sensor Fault
This code indicates a fault with the Central Heating NTC (Negative Temperature Coefficient) sensor, which measures the heating water temperature. The boiler display will show 'E' alternating with '20'. This usually means the sensor itself or its wiring is defective.
E28 — Flue sensor Fault
This code indicates a fault with the Flue NTC (Negative Temperature Coefficient) sensor, which monitors the temperature of the exhaust gases. The boiler display will show 'E' alternating with '28'. This suggests a problem with the sensor or its connection.
E50 — Hot Water sensor Fault
This code indicates a fault with the Hot Water NTC (Negative Temperature Coefficient) sensor, which measures the domestic hot water temperature. The boiler display will show 'E' alternating with '50'. This usually means the sensor or its wiring is defective, affecting hot water production.
E110 — Primary Water Overheat
This code signifies that the primary water in the boiler has exceeded safe operating temperatures, causing an overheat safety lockout. The display shows 'E1' alternating with '10'.
E119 — Low Primary Water Pressure
This code indicates that the primary central heating system water pressure is too low, below 0.5 bar. The display shows 'E1' alternating with '19'. The boiler will not operate safely until the pressure is topped up.
E125 — Poor Primary Circulation
This code indicates a problem with the boiler's internal water circulation. It can appear if the boiler temperature doesn't change enough after ignition or if it overheats rapidly despite modulating, suggesting poor flow. The display shows 'E1' alternating with '25'.
E130 — Flue System Overheat
This code indicates that the flue system has reached an excessively high temperature, triggering a safety shutdown. The display shows 'E1' alternating with '30'. This can be caused by restricted exhaust flow.
E133 — Gas Supply Interruption or Ignition Failure
This code signifies that the boiler has failed to ignite or detect a flame, or the gas supply has been interrupted. The display shows 'E1' alternating with '33'. This will prevent the boiler from producing heat or hot water.
E160 — Fan or Fan Wiring Fault
This code indicates a problem with the boiler's internal fan or its electrical wiring. The display shows 'E1' alternating with '60'. The fan is essential for drawing in air for combustion and expelling flue gases safely.
E193 — Pre-Circulation Fault
This code indicates an issue detected during the boiler's initial pre-circulation phase. The display shows 'E1' alternating with '93'. This means the boiler is unable to establish proper water flow before ignition.
Boiler not working - No gas supply to property
The boiler is not operating and other gas appliances in the property (e.g., cooker or gas fire) are also not working, indicating a potential interruption to the gas supply.
Boiler display off - No electrical power to boiler
The boiler display is unlit, and the boiler is not working, suggesting a complete lack of electrical supply. This prevents the boiler from operating and any error codes from being shown.
Boiler not heating - Room thermostat set too low
The boiler is not producing heat because the room thermostat (if fitted) is set to a temperature lower than the current room temperature, so it is not calling for heat. The boiler is correctly waiting for a heat demand.
'Sd' message - Service Due Reminder
The boiler display shows 'Sd' alternating with the boiler temperature, indicating that an annual service is due. This message appears after approximately 11 months of operation.
'SF' and Green LEDs Flashing — Calibration Mode Active
This display indicates that the boiler has entered 'Calibration Mode', which is used by engineers for specific setup and testing (e.g., setting gas rates or CO2 levels). 'SF' will alternate with the current boiler temperature, and both green LEDs will flash. This is an operational status, not a fault.
Spanner symbol illuminated - Non-resettable boiler fault
The spanner symbol is illuminated or flashing on the boiler display, indicating a fault that typically cannot be reset by the user and requires professional attention. Specific error codes will usually be displayed alongside this symbol.
Boiler not heating - Timer not set for central heating
The boiler is not producing heat because the external timer (if fitted) is not set to 'ON' or configured to call for central heating at the current time. The boiler will wait for a demand signal.