Baxi · Duo-tec 2 Combi GA Boilers
This error code indicates that the gas valve is open, but the boiler is not detecting any gas flow or ignition. The boiler's display will show the spanner symbol and the numeric error code, preventing ignition.
Click steps to track your progress.
Press the 'R' (reset) button firmly for several seconds to attempt to clear the fault.
Ensure the main gas supply to the property and boiler is turned ON.
Verify other gas appliances in your home are working. If not, contact your gas supplier.
If the fault code reappears, contact your installer or the Baxi service division ('heateam') for assistance.