Baxi · Duo-tec Combi ErP Boilers
This code indicates a fault with the Central Heating NTC (Negative Temperature Coefficient) sensor, which measures the heating water temperature. The boiler display will show 'E' alternating with '20'. This usually means the sensor itself or its wiring is defective.
Click steps to track your progress.
Note the error code E20 from the boiler display.
Ensure the electrical supply to the boiler is stable (230V ~ 50Hz).
Check that all external controls are calling for heat.
Contact a qualified heating engineer, informing them of the E20 error code.