Zaptec · Pro
The green light indicates the charger is ready to charge, charging is complete, or authentication was successful. If charging isn't starting despite a green light, there might be an issue with the cable connection or vehicle settings.
Click steps to track your progress.
Ensure the charging cable is fully inserted and clicked into the charging station.
Ensure the charging cable is fully inserted and clicked into your vehicle.
Check your vehicle's settings to confirm it is configured to start charging immediately.
If authentication is required, confirm it was successful (often indicated by a brief green flash).