No light - Power issue or general error

What does No light (Power/Error) mean?

The charging station has no power, is unresponsive, or has detected an error that prevents any light from showing.

• No power supply to the unit
• Tripped circuit breaker
• Internal fault
• Charger in deep standby

Click steps to track your progress.

1. 1

   Verify that the circuit breaker connected to the Zaptec Go charger is in the 'ON' position.

2. 2

   If safe to do so, turn off the circuit breaker for 30 seconds and then turn it back on.

3. 3

   Ensure the main power supply to your home or facility is active and stable.

4. 4

   If no light appears after these steps, contact your authorised installer for investigation.