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No light (Configuration)

No light - Waiting for initial configuration

Zaptec · Go 2

What does No light (Configuration) mean?

The Zaptec Go charger is newly installed and waiting to be configured by an authorised professional.

Common Causes

  • New product installation not yet completed
  • Installer setup pending

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Contact your authorised installer to schedule or complete the initial setup and configuration process.

  2. 2

    Ensure the installer has access to the Zaptec portal for proper activation.

  3. 3

    Verify that the charger has stable power supply before the installer arrives.

Browse all codes in this manual (25)
Verified technical data. Last updated: April 2026

Related Faults

Auth deniedDisplay: Authentication deniedBlue LEDBlue LED - Firmware update in progressCable stuckCharging cable cannot be removed from Zaptec Go 2
Source: Zaptec Go 2
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