Whirlpool Smart Electronic Dryers

25 fault codes documented

AF

AF (restricted air flow) - Lint screen or vent issue

The 'AF' diagnostic code signifies restricted airflow, which can be caused by a clogged lint screen, a blocked or damaged vent system, or a vent that is improperly installed. The dryer will continue to run, but efficiency will be reduced.

Blue Smart Grid icon blinking

Blue Smart Grid icon blinking — App or Smart Grid functions not working

The blue Smart Grid icon is slowly blinking, indicating that while the dryer is connected to your home Wi-Fi, the Whirlpool™ app or Smart Grid features are not fully functional or connected to the service.

Clicking noise (Gas)

Clicking noise — On gas dryers during operation

A clicking sound is audible on gas dryers during operation. This sound is a normal part of the gas valve opening and closing as it regulates gas flow.

Dryer will not heat

Dryer will not heat — Clothes remain cold after a cycle

The dryer drum turns, but the air inside remains cold, and clothes are not getting dry due to a lack of heat. This can be caused by power issues or incorrect settings.

Dryer will not run

Dryer will not run — Cycle does not start

When attempting to start a cycle, the dryer does not begin operation. This can be due to a simple oversight like an open door or a power supply issue.

Dryer will not turn off

Dryer will not turn off — Stuck in Pause mode after opening door

The dryer remains in Pause mode and will not turn off after the door was opened before the Wrinkle Shield™ option finished, rather than completely stopping.

F# E#

F# E# (Service Code) - Dryer requires service

If a code beginning with 'F' (like F1 E1, F3 E1) appears on the display, alternating between 'F#' and 'E#', it indicates that the dryer control has detected an internal problem that needs professional attention.

Humming/whining noise

Humming or whining noise — During Steam cycles

A humming or whining sound is heard specifically when a Steam cycle is selected. This sound comes from the dryer's internal water pump operating.

Invalid Keypress Sound

Invalid Keypress sound - Download & Go button touched without a cycle ready

If you hear an 'Invalid Keypress' sound when touching the DOWNLOAD & GO button, it indicates that there is no Specialty or My Cycle ready for selection from the Whirlpool™ app. The indicator light above the button will not be lit.

L2

L2 (low or no line voltage) - Heater not turning on

The 'L2' diagnostic code indicates a low or no line voltage condition, meaning there might be an issue with your home's power supply preventing the dryer's heater from operating. The dryer will continue to run without heat. This code only shows during initial installation.

Load Too Hot - Early Removal

Load too hot - Removed before cooldown

If the load feels excessively hot when removed from the dryer, it may have been taken out before the cooling portion of the drying cycle could complete. This phase is crucial for safely reducing garment temperature.

Load Too Hot - Timed Dry High Temp

Load too hot - Timed Dry with high temperature

The load might be too hot if you are using a Timed Dry cycle with a temperature setting that is too high for the garments. Timed Dry cycles do not have sensors to prevent overdrying like automatic cycles.

Long drying times / Clothes not dry

Long drying times or clothes not dry — Clothes remain damp after cycle

The dryer takes an unusually long time to dry clothes, or items remain damp even after a full cycle. This often indicates restricted airflow, improper installation, or incorrect settings.

Odors - Water Not Connected

Odors after steam cycle - Water is not properly connected

If clothes retain odors after a steam cycle, it could indicate an issue with the water supply to the dryer for steam generation. The dryer requires a proper water connection for these cycles to function correctly.

Odors Left in Garments

Odors left in garments after wearing

If garments retain odors even after drying, particularly those worn previously, the standard drying cycle may not be sufficient to remove them. This often happens with wrinkle-free cottons, blends, knits, and synthetics.

PF

PF (power failure) - Drying cycle interrupted

The dryer display shows 'PF' indicating that the drying cycle was interrupted due to a power outage or a temporary loss of power to the appliance. The current cycle cannot resume automatically.

Rattling/vibrating noise

Rattling or vibrating noise — During dryer operation

A distinct rattling or vibrating sound is heard while the dryer is running. This can indicate an obstruction, improper installation, or an unbalanced load.

Remote Start Cancelled

Remote Start cancelled - Interaction with dryer after setting

Once Remote Start has been enabled, any physical interaction with the dryer itself, such as opening the door or adjusting settings, will cause the Remote Start mode to cancel. The dryer will not start remotely.

Remote Start No Wi-Fi

Remote Start not set - Wi-Fi indicator blinks then goes out (no Wi-Fi connection)

When attempting to set Remote Start, if the Wi-Fi indicator blinks for 2 seconds and then goes out, it means there is currently no active Wi-Fi connection for the dryer. Remote Start cannot be enabled without a network connection.

Smart Grid Indicators OFF

Smart Grid status indicators are OFF - Whirlpool app service temporarily unavailable

If the Smart Grid status indicators (Blue or Amber) are completely off, it means the Whirlpool™ app service is momentarily unavailable. The dryer cannot currently communicate its energy demand status.

Steam Refresh Interrupted by Smart Grid

Steam Refresh cycle interrupted by Smart Grid event

Your Steam Refresh cycle might have been stopped prematurely due to an event from your Smart Grid system. This indicates that the dryer responded to energy demand signals from your utility.

Thumping noise

Thumping noise — After period of disuse

A thumping sound is heard from the dryer, particularly if it has not been used for some time. This is considered normal during initial operation.

Wi-Fi Indicator Rapid Blink Off

Wi-Fi status indicator blinks rapidly then off - Dryer failed to connect to router

If the Wi-Fi status indicator blinks rapidly for 2 seconds and then turns off after trying to connect, it means the dryer and your home wireless router failed to establish a connection within the allotted time.

Wi-Fi icon OFF

Wi-Fi icon OFF — Dryer not connected to home Wi-Fi

The Wi-Fi icon on the dryer's control panel is off, indicating that the dryer is not currently connected to your home Wi-Fi network. This can happen if the dryer is in standby, has never been set up, or lost its connection.

Wi-Fi icon no light

Wi-Fi icon does not light — Dryer Wi-Fi unable to activate

After pressing the CONNECT button, the Wi-Fi icon does not light up or blink, suggesting an internal issue preventing the dryer from initiating a Wi-Fi connection.