SolarEdge Monitoring Portal

7 fault codes documented

Component details not loading

Component details fail to load in the layout view

When trying to view details of specific components like inverters or modules in the layout schematic, the information may not load.

Error message on LCD screen

Error indicated on LCD screen, mobile app, or LEDs

An error message or indicator on the device's LCD screen, the mobile application, or through LED lights signifies a problem that requires attention.

Login button

Login button not visible or working

The login button is required to access the SolarEdge monitoring platform. If it is not visible or does not function, you may not be able to log in.

No data displayed on dashboard

Dashboard shows no data or '---'

The dashboard should display energy production, consumption, and other site details. If it shows no data or placeholder values like '---', there might be a communication issue or a system configuration problem.

Playback viewer not working

Playback viewer is frozen or not displaying data

The playback viewer is used to visualize historical power production. If it is frozen, not displaying data, or the timeline slider is unresponsive, you cannot review past performance.

Registration form

Registration form not displaying correctly

The registration form is essential for activating your account to access the SolarEdge monitoring platform. If it does not display correctly, you cannot complete the setup.

Site list not appearing

Site list is empty or not loading

The site list should display all installed sites associated with your account. If it's empty or not loading, you may not be able to access your system's dashboard.