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Wrench icon

Wrench icon on InfoKey display — System fault detected

Segway · i2 SE and x2 SE

What does Wrench icon mean?

The system has detected an error in its redundant subsystems and is performing a Safety Shutdown. The Segway PT will reduce speed and emit an audio alert.

Common Causes

  • Internal system fault detected

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Follow instructions for recommended action in Table 17 (not fully provided).

  2. 2

    The rider has approximately 10 seconds to stop and step off.

  3. 3

    After 10 seconds, the PT will shut down when wheels reach zero speed.

  4. 4

    Contact an Authorized Segway Dealer or Distributor if the fault persists.

Browse all codes in this manual (25)
Verified technical data. Last updated: April 2026

Related Faults

Any of the four outer Balance Indicator lights are redOuter Balance Indicator Lights Red - Imbalance detectedBalance Indicator lights flashBalance Indicator Lights Flash - System fault or low batteryBattery Charge Indicator lights offBattery Charge Indicator lights off — No AC power or cord issue
Source: Segway i2 SE and x2 SE
Open Manual (Page 132)Search more codes in this manual