Startup Error icon (Rider Detect sensor on) on InfoKey display — Sensor active at startup

What does Icon for Startup Errors (Rider Detect sensor on) mean?

A Rider Detect sensor is on at startup, preventing the PT from powering on correctly. Ensure the Mat is clear and sensors are functioning.

• Rider Detect sensor is active when powering on
• Foot is on the Mat at startup
• Mat is obstructed by foreign objects
• Mat is sticking to the Powerbase

Click steps to track your progress.

1. 1

   Ensure your foot is not on the Mat.

2. 2

   Check that the Mat is free of foreign objects and not sticking to the Powerbase.

3. 3

   Remove, inspect, and reinstall the Mats.