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QR code sticker lost

QR code sticker lost - Wi-Fi access point password recovery

Schneider Electric · Schneider Charge New EVlink Clipsal

What does QR code sticker lost mean?

The QR code sticker containing the Wi-Fi access point password needed for configuration has been lost. This password is required to connect the eSetup application.

Common Causes

  • The sticker containing the Wi-Fi password has been removed or damaged.
  • The password was not recorded during installation.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Carefully remove the front cover of the charging station.

  2. 2

    The Wi-Fi access point password can be found inside the product.

  3. 3

    If you are uncomfortable opening the unit, contact an authorized installer or Schneider Electric support.

  4. 4

    Consider resetting the Wi-Fi configuration if possible through the app or default settings after recovery.

Browse all codes in this manual (36)
Verified technical data. Last updated: April 2026

Related Faults

Algorithm unavailable in Live tabAlgorithm unavailable in Live tab - Device is offline or technical issueBlinking BlueBlinking blue LED - Charge suspended by app or low powerBlinking GreenBlinking green LED - Firmware upgrade in progress
Source: Schneider Charge New EVlink Clipsal
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