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Connector not charging, solid green LED

Connector not charging, solid green LED - Issue with connection or charging sequence

Schneider Electric · Schneider Charge New EVlink Clipsal

What does Connector not charging, solid green LED mean?

The charging station's LED is solid green, but the electric vehicle is not charging after the connector is plugged in. This suggests a problem with the physical connection or the initiation of the charging sequence.

Common Causes

  • The charging connector is not fully seated in the vehicle's port.
  • The charging sequence was not correctly followed.
  • A communication issue between the charger and the vehicle.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Unplug the charging connector from the electric vehicle and plug it back in firmly.

  2. 2

    Ensure you are following the correct charging procedure as outlined in the 'Operation' section of the manual.

  3. 3

    Check the electric vehicle's charging status indicator for any messages or warnings.

  4. 4

    Try using a different charging cable if available to rule out a faulty cable.

  5. 5

    Restart the charging station by cycling its power.

Browse all codes in this manual (36)
Verified technical data. Last updated: April 2026

Related Faults

Algorithm unavailable in Live tabAlgorithm unavailable in Live tab - Device is offline or technical issueBlinking BlueBlinking blue LED - Charge suspended by app or low powerBlinking GreenBlinking green LED - Firmware upgrade in progress
Source: Schneider Charge New EVlink Clipsal
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