Machine continuously fills and drains, or water left in drum - Drainage issue

What does Continuous fill/drain mean?

The Washing Machine repeatedly fills with water and drains it away without completing a wash cycle, or water remains in the drum after a cycle. This indicates an issue with the drainage system or incorrect hose setup.

• The top of the drain hose is too low (must be between 65 and 100 cm from the floor).
• The drain hose is connected incorrectly to the sink trap, allowing water to run into the machine.
• The end of the drain hose has been pushed too far down the standpipe (the 'U' bracket should be fitted 100 mm from the end).
• The pump filter is blocked.
• The drain hose is kinked.
• New Installation - The blanking cap or spigot has not been removed if connected under a sink.
• The drain hose or sink trap is blocked.

Click steps to track your progress.

1. 1

   Check the position of the drain hose; ensure its top is between 65 and 100 cm from the floor.

2. 2

   Verify the drain hose is correctly connected to the sink trap, positioned higher than the bottom of the sink.

3. 3

   Ensure the 'U' bracket on the drain hose is fitted approximately 100 mm from the end if pushed into a standpipe.

4. 4

   Clean the pump filter to remove any obstructions.

5. 5

   Straighten any kinks or bends in the drain hose.

6. 6

   For new installations, confirm that any blanking caps or spigots have been removed from the sink connection.