Grundfos MAGNA3 Pump

24 fault codes documented

10

Alarm 10 — Communication fault between electronic parts

There is a communication problem between different electronic components inside the pump. The pump may automatically reset and restart once the fault is cleared.

29

Alarm 29 — Forced pumping, flow through stopped pump

Other pumps or external sources are forcing water flow through the MAGNA3 pump, even when the pump is stopped and switched off. This indicates an issue with the system's hydraulics.

40, 75

Alarm 40 or 75 — Supply voltage too low

The electrical supply voltage to the pump is below the specified operating range, which can prevent the pump from functioning correctly. The pump may automatically reset and restart once the fault is cleared.

51

Alarm 51 — Pump is blocked

The pump's internal components, such as the impeller, are physically blocked by foreign matter or impurities, preventing it from rotating. This fault does not reset automatically.

57

Alarm 57 — No water or too much air at pump inlet

There is insufficient water at the pump inlet or too much air mixed with the water, causing the pump to run dry. This fault does not reset automatically.

64

Alarm 64 — Stator winding temperature too high

The temperature inside the motor's stator windings has become excessively high, indicating that the motor is overheating. This fault does not reset automatically.

72, 84, 155, 157

Warning/Alarm 72, 84, 155, 157 — Internal electronic fault

There is an internal fault within the pump's electronics system. The pump may automatically reset and restart once the fault is cleared.

74

Alarm 74 — Supply voltage too high

The electrical supply voltage to the pump is above the specified operating range, which can potentially damage the pump's electronics. The pump may automatically reset and restart once the fault is cleared.

77

Warning 77 — Communication disturbed in twin-head pump

Communication between the two pump heads in a twin-head pump system is disturbed or broken. The pump may automatically reset and restart once the fault is cleared.

88

Warning 88 — Internal sensor signal out of range

The pump's internal sensor is sending a signal that falls outside its normal operating range, indicating a potential sensor issue. The pump may automatically reset and restart once the fault is cleared.

93

Warning 93 — External sensor signal out of range

The pump is receiving a signal from an external sensor that is outside the normal operating range. This could also mean the sensor has been removed but the analog input is still active.

Blocked pump

Blocked pump — Pump impeller is obstructed

This indicates that the pump's impeller or moving parts are physically blocked, preventing the pump from operating correctly. This can lead to reduced performance or complete stoppage.

Dry running

Dry running — Pump is operating without liquid

This warning indicates that the pump is running without sufficient liquid in the system. Dry running can cause serious damage to the pump, including overheating and mechanical wear.

External sensor fault

External sensor fault — An external sensor is malfunctioning

This fault indicates an issue with an external sensor connected to the pump, such as a temperature, pressure, or flow sensor. The pump relies on this sensor for specific control modes.

Forced pumping

Forced pumping — Pump is operating in a manual override mode

This indicates that the pump has been manually overridden to operate regardless of normal control signals or fault conditions. This mode is typically used for testing or specific maintenance.

Internal fault

Internal fault — An internal system error has occurred

This general fault indicates an issue within the pump's internal electronics or software that prevents it from functioning correctly. It requires attention to diagnose the specific problem.

Internal sensor fault

Internal sensor fault — A built-in sensor is malfunctioning

This fault indicates that one of the pump's internal sensors (e.g., for temperature, pressure, or flow) is not providing valid readings or has failed. This can affect the pump's control and protective functions.

No lights

No lights on the Grundfos Eye — Power off or pump not running

The Grundfos Eye indicator lights are off. This means the pump is either not receiving power or is not currently operating.

Overvoltage

Overvoltage — Supply voltage is too high

This fault indicates that the electrical supply voltage to the pump has risen above the acceptable operating range. Excessive voltage can damage the pump's electronics and motor.

Pump communication fault

Pump communication fault — Communication with the pump failed

This error means the pump is unable to communicate with its control system, a remote device, or other pumps in a multi-pump setup. This can prevent proper monitoring and control.

Two red lights flashing

Two red indicator lights flashing — Pump stopped due to alarm

The Grundfos Eye shows two red lights flashing at the same time. This indicates that the pump has stopped because a critical alarm condition has been detected.

Undervoltage

Undervoltage — Supply voltage is too low

This fault indicates that the electrical supply voltage to the pump has dropped below the acceptable operating range. Insufficient voltage can lead to motor damage or unreliable operation.

Yellow light running

Yellow indicator light running — Pump running with warning

The Grundfos Eye displays a single yellow light moving in the direction of pump rotation. This indicates that the pump is currently running but an operational warning has been detected.

Yellow light solid

Solid yellow indicator light — Pump stopped with warning

The Grundfos Eye displays a single yellow light that is continuously on. This indicates that the pump has stopped operating due to a warning condition.