No lights on the Grundfos Eye — Power off or pump not running

What does No lights mean?

The Grundfos Eye indicator lights are off. This means the pump is either not receiving power or is not currently operating.

• The main power supply to the pump is off.
• The pump is switched off.

Click steps to track your progress.

1. 1

   Check if the pump's main power switch is turned on.

2. 2

   Verify that the power supply to the pump is active and the pump is properly plugged in.

3. 3

   If the issue persists, contact a qualified electrician or Grundfos Service for assistance.

4. 4

   Ensure the pump is not in a standby mode that prevents lights from showing.